4 星酒店，設有 2 間餐廳，鄰近蒙特荷大道
Excellent. Cecilia(front desk), really professional, excellent job.
此住宿聲明其有遵循GBAC STAR (凱悅)及Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
全套早餐需額外收費，成人約為 MXN 355，小童約為 MXN 177.50
可攜帶寵物但需額外收費 每間住宿每晚 MXN 1200服務類動物豁免收費
凱悅酒店 (Hyatt) 慣常做法如下：即使旅客要求保持私隱，酒店職員至少每 24 小時仍可進入任何有人在內的客房 1 次。在進入有人在內的客房前，我們會盡力預先通知已登記的旅客。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循GBAC STAR (凱悅)指引採取清潔及消毒措施。
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
Excellent location, nice property. Morning breakfast was awesome the service provided was truly good, Victor, Angel and the lovely cook at the antojitos station was superb. I think due to the pandemic the hotel is not as well staffed as it should be so I understand but upon arrival nobody met us at the lobby, I had to call hotels/expedia so the hotel could honor what I paid for (breakfast for all) as stated on the reservation. The room was clean and in general terms in good working order a few details such as the iron was not working so we could not use it. I would return to this hotel should I need it to travel to Merida again but I would consider another properties around as well.
2 晚家庭旅遊, 2021年03月25日
Our overnight stay was excellent. The hotel was very Covid 19 aware and provided excellent service. Staff were very helpful and would stay there again. Handy for numerous restaurants and close to Centro and Paseo de Montejo
Michael, 1 晚旅遊, 2021年02月12日
Internet Speed is great and room service is quick and friendly
1 晚家庭旅遊, 2021年01月02日
Great customer service at check in and very friendly. Restaurant service and food was great as well. I would definitely stay here again.
Miguel A., 1 晚家庭旅遊, 2021年01月02日
Muy limpio y con buenos cuidados. Desafortunadamente el colchón estuvo pésimo e incómodo.
9 晚旅遊, 2020年10月09日
The hotel is always really great to stay at as we have stayed here on multiple trips. The have a lot of safety guidelines to ensure safety of guests in this time of covid 19- however while hotel staff was doing their part to keep it safe many guests were not doing their part in wearing masks in common areas- wish the hotel staff was able to enforce policies with guests to keep everyone safe. It was mostly American tourists that were not practicing the safety guidelines- if you can’t practice the safety measures in place in another country to keep locals safe- DON’T COME!!!
Nicole, 1 晚旅遊, 2020年10月06日
Incredible location, excelente attention
Enrique, 3 晚家庭旅遊, 2020年03月09日
The hotel is Super clean Great location Awesome staff
Ochoa, 2 晚家庭旅遊, 2020年02月14日
We enjoyed our stay at the Hyatt. Room was very spacious and comfortable. Breakfast buffet was very good. Plenty of restaurants within walking distance also.
The staff were very friendly and helpful, especially when trying to navigate language issues.
4 晚旅遊, 2020年02月05日