斯特拉特福德酒店 - 聖塔克拉拉

Water comes out cloudy. When questioned they reply,” the water is fine.” Ice machines are present on the property with no ice. Our 2 night stay became one night. I was there with my fiancé for a medical procedure at Kaiser. Thankfully the pain after my surgery was bearable for our car ride home. It is one of the most affordable hotels in the area, however it is true when they say, “You get what you pay for.” This place is overpriced in my opinion. First and last stay for sure.

Enjoyed my stay had a good time their

Floors dirty, can’t walk around in socks or your socks will turn black, bugs and spiders inside the bathroom

This location is convenient for us. The place is clean and I like that it has floors without carpet. I have allergies. I'm happy to see a micro and frig in the room and coffee. I've stayed here before and like this place. It's not fancy but meets our needs. Will stay here again.

When I reserve 2 rooms for 3 nights for 4 men working out of town and get confirmation of rooms with 2 beds each, I expect to receive those rooms. The poor management at this hotel confirmed my booking, but did not save us the rooms promised. I cannot expect 2 men to share 1 bed. Although they admitted their mistake they refused to remedy the problem. Unfortunately for me, there was something big going on in town and all affordable rooms were booked at all hotels within 25 miles. I ended up paying $2800 more for the 3 night stay for my workers. Totally unacceptable! The desk clerk was rude and not the least bit helpful or apologetic, she actually acted like they were doing me a big favor by allowing me to cancel my rooms without charging me. She had to phone the manager for approval. The manager offered no assistance and even refused to give her name, saying she didn't have to because she was off duty.