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箭頭湖度假及溫泉酒店 - 箭頭湖

4星級4星級
27984 Highway 189箭頭湖CA92382美國3077 5712 (星期一至星期日 7:00am 至 1:00am)
價格保證預訂酒店可獲價格保證。假如你於其他網站找到同一住宿有更佳的價錢,我們將以該價錢計價
優良4.0 / 5
  • Front desk was notified regarding broken AC. We entered in the room with heater on 86…2017年03月20日
  • Beautiful Place had some issues checking because of the inconvenience on the side of…2017年03月15日
408查看全部 408 則 Hotels.com評價
共 453 則評價TripAdvisor 旅客評分

箭頭湖度假及溫泉酒店 - 箭頭湖

酒店資訊: 3077 5712 (星期一至星期日 7:00am 至 1:00am)

低至 HK$1,236
  • 客房, 1 張特大雙人床及 1 張梳化床, 湖景
  • 標準客房, 2 張加大雙人床
  • 標準客房, 1 張特大雙人床
  • 豪華客房, 2 張加大雙人床
  • 客房
  • 客房
  • 標準客房, 1 張特大雙人床及 1 張梳化床
  • 標準客房, 2 張加大雙人床, 湖景
  • 標準客房, 1 張特大雙人床, 湖景
  • 標準客房, 2 張加大雙人床

酒店一覽

主要資料

酒店大小

  • 此酒店有 173 間客房
  • 此酒店樓高 3 層

抵達/離開

  • 入住時間:15:00-午夜
  • 退房時間: 11:00
年滿 18 歲的住客,必須承擔與預訂相關的一切法律責任。

登記入住所需項目

  • 需以信用卡或現金繳付按金

  • 需提供由政府發出且附有照片之身份證明文件

友伴同行

小童

  • 未提供嬰兒床

寵物

  • 不准攜帶寵物 (服務類動物除外)

上網服務

  • 免費 Wi-Fi 及有線上網服務 (公用地方)

  • 免費客房 WiFi 及有線上網服務

交通設施

泊車

  • 免費 代客泊車

其他資料

  • 禁止吸煙的場所

其他名稱

  • Lake Arrowhead Autograph Collection
  • Lake Arrowhead Resort Autograph Collection
  • Lake Arrowhead Resort

政策

酒店設有相連房/相鄰房,但需視乎供應情況而定,住客可致電預訂確認中的電話號碼向酒店提出要求。

強制性收費

酒店會要求您在入住或退房時支付下列費用:

  • 休閒設施費:USD 20 / 每間客房 / 每晚

額外選項

即叫即煮早餐需額外收費,每位約 USD 24.00

於酒店內

與小孩同行?
  • 專人監督托兒服務/活動 (另外收費)
飲食選擇
  • 每日提供即叫即煮早餐 (額外付費)
  • 餐廳
  • 酒吧/酒廊
  • 咖啡店
  • 小食店
  • 池畔酒吧
  • 客房送餐服務 (部分時段)
活動設施
  • 沙灘太陽椅
  • 季節性開放室外泳池
  • 室外泳池
  • 健身設施
  • 全方位水療設施
  • 水療室
  • 泳池太陽傘
  • 水療浴池
  • 蒸汽房
商務設施
  • 24小時商務中心
  • 會議室數目 - 16
  • 會議空間
  • 會議室 16
  • 會議空間大小 (呎) - 12,000
  • 會議空間大小 (米) - 1
服務
  • 24 小時前台接待
  • 乾洗/洗衣服務
  • 髮廊
  • 行李寄存
  • 婚禮服務
  • 多國語言工作人員
設施
  • 電梯/升降機
  • 自動櫃員機/銀行服務
  • 前台保險箱
  • 花園
  • 野餐區
  • 露天看台
  • 大堂壁爐
  • 公共地方設有電視
無障礙設施
  • 無障礙浴室
  • 房內無障礙設施
  • 無障礙淋浴設施

於客房內

在家一樣的舒適
  • 房內空氣調節 (冷氣)
  • 空調
  • 咖啡機/沖茶器
  • 浴袍
  • 熨斗/熨衫板
安穩入睡
  • 遮光布簾/窗簾
  • 夜床服務
  • 梳化床
  • 高級床上用品
  • 雙墊層床墊
活動及設施
  • 可提供房間內按摩
清潔梳洗
  • 免費梳妝用品
  • 風筒
娛樂消遣
  • 32-吋 LCD 電視
  • 收費電影
  • 精選電視頻道
通訊設備
  • 桌子
  • 免費無線上網
  • 免費本地通話
其他
  • 每天客房清潔服務
  • 房內保險箱 (適用於手提電腦)
  • 可提供連接/鄰接的客房

特色

SPA

Spa of the Pines有按摩/護理室。服務項目包括深層組織按摩、熱石按摩、瑞典式按摩及按摩。酒店提供各式護理療程,其中包括香薰治療及腳底按摩。SPA 設有桑拿。

SPA 天天開放。

休閒活動

酒店內

  • 健身設施
  • 水療浴池
  • 蒸汽房
  • 酒店提供健身班
  • 酒店提供釣魚活動
  • 酒店提供普拉提課程
  • 酒店提供瑜珈課程/指導

酒店附近

  • 附近有單車出租
  • 鄰近遠足/單車徑
  • 附近可提供滑雪課程
  • 附近有滑雪器材出租店
  • 鄰近落山滑雪場
  • 附近提供滑雪橇活動
  • 附近有單板滑雪

獎項及聯繫

  • 箭頭湖度假及溫泉酒店已獲評為 2014 Travel + Leisure 全球 500 大住宿。

箭頭湖度假及溫泉酒店 - 箭頭湖 的注意事項

其他名稱

  • Lake Arrowhead Autograph Collection
  • Lake Arrowhead Resort Autograph Collection
  • Lake Arrowhead Resort

政策

酒店設有相連房/相鄰房,但需視乎供應情況而定,住客可致電預訂確認中的電話號碼向酒店提出要求。

強制性收費

酒店會要求您在入住或退房時支付下列費用:

  • 休閒設施費:USD 20 / 每間客房 / 每晚

額外選項

即叫即煮早餐需額外收費,每位約 USD 24.00

我們已列出酒店向我們提供的所有收費資料。然而,收費可能根據住宿天數或客房類型等因素而有所不同。

最近的評價

優良 4.0 /5 from 408 reviews

箭頭湖度假及溫泉酒店 - 箭頭湖
卓越5.0 / 5
Lake View-ish
All staff was friendly. Resort was clean. Room was spacious, clean & comfortable. Spa services where amazing. Fire place lobby area is beautiful just wished there was available board games as it was raining/snowing outside.
1 晚浪漫之旅
箭頭湖度假及溫泉酒店 - 箭頭湖
良好3.0 / 5
Disappointing front desk and shabby state of hotel
The location is absolutely lovely and a get easy getaway from Los Angeles! It was snowing the weekend we came and the surroundings looked magical. However, the hotel is in major need of a renovation - particularly the rooms are shabby and outdated. Things were actually broken in our room (see photos) and carpet very soiled in many spots (I couldn't take photos of all the spots - yuck!). This was quite shocking considering the price. The restaurant staff was absolutely adorable and attentive and kind. 4 star service there. However, the front desk manager was the opposite. I have travelled in a number of hotels, worldwide, and have never experienced such bad service and rudeness. I requested, in writing, that the sofa bed in our room be made up for our child, as we were arriving late. Upon arrival, we discovered it was not, and after many calls and visits to the front desk, I ended up doing it myself, with my exhausted child waiting in the room. The response of the front desk was that no one on shift knew how to make up the bed! Unbelievable. The next morning I inquired with the front desk manager and showed proof of my request in writing. She stated they never received the request. She also explained that it was hotel policy to only put one bathrobe per room (this was a room for 4 guests) and 3 bath towels. When I complained about the very thin blanket (this was the peak of winter) she did not respond. Her misdemeanor was totally unprofessional.
1晚家庭旅遊
箭頭湖度假及溫泉酒店 - 箭頭湖
優良4.0 / 5
Mostly a good experience
Had a problem with the room not being ready when arrived at 11:30 p.m., even after notifying them of late arrival!
3晚家庭旅遊
箭頭湖度假及溫泉酒店 - 箭頭湖
有待改善1.0 / 5
Worst experience ever!!!
It was one of the worst experiences ever!!!! We love to travel and we have stayed in many hotels and resorts and from the moment that we checked in at Lake Arrowhead Resort & Spa we felt discriminated, and uncomfortable. In the lobby they have water, apple cider and apples for the guests my daughter wanted one so I grab one and this Lisa girl who is also a hostess from the restaurant gave us a dirty look making us feel very uncomfortable. We also had a horrible experience at the restaurant my friend found a hair in her food and no one even bother to come to our table and apologize, we hd to request to speak to the manager and she didn't look like she cared she said that she was busy. Though out our stay there this Lisa girl would not stop starting or rolling her eyes at us. We complained to the front desk and even when we checked out but no one seem to care. So sad because it's a beautiful resort but we would never go back or send anyone there.
2晚家庭旅遊
箭頭湖度假及溫泉酒店 - 箭頭湖
卓越5.0 / 5
Rafi S
everything was great except hotel.com inaccurately advertise the size of the room there are no 800sq ft room at this hotel according to the hotel manager so we endup staying at 400sq ft room.
2晚家庭旅遊

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箭頭湖度假及溫泉酒店 - 箭頭湖

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