We actually stayed at the Caribe Royale which is next door. Buena Vista Suites appeared…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可安排延遲退房，但需額外支付 USD50 (視乎供應情況而定)
泳池開放時間為 07:00 至 23:00。店內保安設備包括煙霧探測器，讓住客安心放心。
每間客房在各次預訂之間會留空至少 24 小時 日。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
This old girl has definitely seen better days. Lobby carpet was worn, but clean. Seating in the restaurant was cracked vinyl, but comfortable. Restaurant service was top notch, food was acceptable. No exhaust fan in the room bathroom. Toilet was a rocking chair. Excellent toiletries and clean towels and sheets. The fixtures in the room were dated, without a USB charging port in sight, but they were in the lobby. Broken handle on the dresser and missing retaining bar in the refrigerator. The pool was gorgeous, clear and sparkling. The arcade was good, apart from a pair of air hockey tables that wouldn't seem to be able to float a feather. Service was acceptable: restaurant servers patient and prompt, desk service friendly and helpful in person. Tried calling the front desk and got no answer 3 different times. I would stay again.
Jennifer, 2 晚家庭旅遊, 2021年01月22日
We were very surprised at arriving to Buena Vista Suites with signs saying check in was at the hotel /resort next door( why wasn’t this mentioned) The WHOLE HOTEL WAS CLOSED!! The resort next door( once you found your way to the front entrance) was beautiful but surprisingly empty. Couldn’t have been more than10% occupancy but acceptable with the pandemic shut downs. Room was an upgrade and off the menu free breakfast fantastic as were the staff. Only complaint although minor was the outlet in the outer vanity area would not hold a plug and it would have been much better to have bedside lamps with USB portals because there were NO accessible outlets to charge your phone near the bed. Also WHY do you have to have a room card to get OUT of the hotel parking. Confusing Better signage would have been nice. The resort was nice and clean and staff Very friendly. Not their fault but it was a ghost town. Sad! Thank you for an enjoyable stay.
1 晚旅遊, 2021年01月07日
The stay was not in the hotel I booked. When you arrive they redirect you to the hotel next to it. The Buenavista Hotel is apparently closed or in reparation, so it should not be offered for booking.
Miriam, 2 晚家庭旅遊, 2021年01月05日
Was transferred to prior to check in. Next door we stayed, the hotel name was Caribe Royale Orlando. It was decorated beautifully. Everything outside and inside was well maintained and clean. The breakfast was great choices. Thanks Hotel.com
HELEN, 1 晚家庭旅遊, 2020年12月31日
I booked to stay at Buena Vista but upon arrival was directed to Caribe. They told us we would be staying at Caribe instead of Buena Vista because Buena Vista was closed. Caribe is a much older hotel and the rooms smell as old as they look. No one informed us ahead of time that our booking would change.
Cynthia, 1 晚家庭旅遊, 2020年12月16日
Beware. This hotel has not reopened since Covid. We received no email, no communication regarding the fact that they were changing our reservation and putting us in another hotel, the Caribe Royal. We would have liked prior notice so we had the option to find another hotel. We’ve stayed at Buena Vista Suites before and loved how new, spacious and modern the hotel was. We were so looking forward to going back to that wonderful hotel after a long day just to find out that they put us in and old, out dated hotel next door. The bed was terrible, lumpy and warped. The pillows are the worst ever! All of us woke up with stiff necks from extremely over stuffed, firm pillows. The bathroom was so outdated, not even close to the bathroom we had booked. We were scared to sit on the sofa it was sunken in and old. Positives were that staff was friendly, pool was beautiful, games were on site, breakfast was free and not a buffet and parking was free. Very disappointed. If you book here, call before to confirm that they’re actually open.
Brittany, 1 晚旅遊, 2020年12月12日
The hotel I booked was not the one I stayed in. The hotel directed us to check in with the hotel that was next door to them and they assigned us with a room there. Our room quality was far lower than the room I booked and was very outdated compared to the pictures. The hotel we stayed in said the hotel I booked was getting remodeled and is under construction so I had to stay with them. I was very disappointed with the room we got since it was so far off from the one I booked. If I knew I wasn’t going to be staying in the hotel I booked I would not have picked this. I regret booking this stay.
Morgan, 2 晚旅遊, 2020年12月12日
We were checked into the neighboring property due to renovations, so our stay was at the Caribe. Beautiful lobby, prompt service. Rooms were a tad dated and could use some updating. We were unable to use the breakfast as it did not start until 7:00 am and we were out the door well before that. And earlier option would have been nice. This was our 'stop over' hotel before moving on property. Location is wonderful, resort fees are annoying, I'm not sure I got the full value of the fees.
Katherine, 1 晚家庭旅遊, 2020年11月21日
Everything was great along with service. Hotel was clean and staff was friendly
2 晚家庭旅遊, 2020年11月18日
We actually stayed at Royal Caribe next door! Buena Vista had construction going on. We highly recommend the Royal Caribe, everything was well taken care of and clean, it was decorated for Christmas and absolutely beautiful!!! We were on the 10th floor and had a nice view especially at night with the lights!
Sherry, 1 晚浪漫之旅, 2020年11月13日