2/10 欠佳
2023年9月16日
Check in was closed . Bad hotel
I made reservation a day before arrival. I confirmation it was written check in time is from 3 pm to any time. We arrived a 22:30. Checkin was closed. No keys were left for us. We were forced to stay and sleep over night in the car. This is not a hotel and not even a place you can trust for overnight. We are with 3 children overnight in a five seats car. This is a big shame for this hotel and for hotel.com. Even the emergency number of the hotel was not active. We tried to do tater the security . No one was answering. Very bad in case someone needs help.
Arie
Arie (1 晚家庭旅程)
Hotels.com 真實旅客評價