For the most part, my stay was pleasurable. Staff was friendly. Ms. Veronica was amazing to my kids, front desk young lady with the short curly hair was nice and works very well under check in and check out pressure! Merissa in the kitchen was also great. However, menu options are mediocre and need to be addressed. I paid for the breakfast plan but was forced to eat out basically my entire 2 week stay because the food was either not appetizing or the menu lacked the local cuisine, which is what visitors come for. I can get french toast and waffles here, but there should be daily local options on the menu. Additionally, more entertainment was needed. Its carnival season but i couldnt tell if i stayed in the hotel.. get a local calypsonian like Herb Black, with a vast album of music, a local steel pan player, a poolside movie and date night - get a projector up by the pool and get a good movie or display fun facts about the hotel or St. Lucia. Very inexpensive ways to keep the guests entertained without being forced to have to go out to find it. Manager's cocktail can be revamped so much more than what it currently is. Kitchen staff at night needs to know the menu thoroughly. I asked what the meal came with and was told " rice and stuff"???? The hotel has so much more potential and with some changes, can make the experience even more amazing for the guests. Ms. Gustave seems to genuinely love her job and her guests so i hope some of the suggestions listed are considered.
