柏林曼達拉套房酒店 - 柏林

Was rather mediocre. No basic things like - 24 hours reception, ironing board was in some remote corner on -1 floor, no room service. Was a good sized room and well kept but could do with better service overall

It is very well located, close to checkpoint Charlie. It was not really quite what I was looking for and for that I have to blame hotels.com for not making it clear what I was booking. I was on a holiday to Berlin with my wife and I think the mandala suites are more suited for business and the hotels.com didn’t quite make that clear enough otherwise I would’ve booked somewhere else. Nevertheless it was comfortable and well maintained although the bath enamel was broken and whilst the reception staff were polite, one of then managed to directors to a recommended restaurant by him that has actually been close for a year, so much for local knowledge! Don’t get me wrong we enjoyed our stay and it was comfortable and clean and Amenities were good. But it’s the little things like the same receptionist staring at us while we are bringing our luggage up the stairs to him and just staying at his desk and offering to help. Can I suggest to hotels.com when people book with you you make it clear if the accommodation is more appropriate for business people rather than couples? You didn’t make that clear and I would’ve Chosen somewhere else if you had. The mandala suites is fine, but I may not use hotels.com again

Booked a room with a balcony and the tiny patio was about a 5 foot oval with 2 feet at the widest. The furniture was outdated, the tv tiny, not enough English speaking cable channels. The maid took the towels, even though we hung them up for reuse, and it took almost an hour and 2 phone calls to get towels.

very clean very spacious great location

Very comfortable stay and superb location. The staff at the front desk is very friendly and helpful. Meet and clean apartments.