柏林曼達拉套房酒店 - 柏林

The location is good, the room is great. But the service is totally make us disappointed! We booked the taxi through the office before the day we departure since their office opening hour is 7am-10:30pm. But fianlly we go down to the pick up point at 5:50am which is in the side door of the hotel (recommended by the stuff of the hotel) and wait until 6:10am , there are NO taxi come. And we cannot find anyone help . And we go to the Main Street to find the taxi , we spent over 30mins to find people help and go to the taxi station !! Luncky we haven't late ! BUT I cannot image a 4stars hotel without 24hrs customer service. The stuff don't have a clear instruction for us if we cannot see the taxi, what should we do. She just told me near by have a taxi station ! It is very disappointed experience for us in Berlin !!! All the hard ware is good, but the sofe ware is very bad !!

very clean very spacious great location

Very comfortable stay and superb location. The staff at the front desk is very friendly and helpful. Meet and clean apartments.

Fantastic place to stay, comfortable, clean and great local restaurants and bars. Staff very helpful and friendly. Bonus, free laundry facilities.

Great stay. Spacious room. Loved the balcony and all the light. Has laundry and all the essentials for a long vaykay. The neighborhood is a bit dead at night and not as centrally located as I thought. Also, at night, a bunch of creepy crawlies appeared out of nowhere in the room, but otherwise, a very clean and comfortable stay.