The first room we were in had a adjoining room that was noisy, also the air-conditioning unit did not work. The second room was quieter and very comfortable. The overall stay was very nice and we would stay again.
Guy
Guy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年4月15日
Didn’t get into room until 5 and hour later than check in. Had to wait to get kids ready for dinner and by the time we got back pool was already closed by 8. Charged 77$ for two drinks at the bar and for over $320 for a room would think that it would of been ready for check in. Even when checking in late was reminded rudely that check out was by 11. No compensation offered when asked. Blamed short staffing but I don’t think they should be booking rooms if they cannot clean them on time. Pool and beach was nice but would not return.