The hall carpets are worn, snagged, grease- and bleach-stained. One of two elevators are out of order. Fourth floor ice machine out of order. Business center out of order. Our first room smelled of bug spray and looked like someone had been sitting on the beds. The second room was acceptable, though in great need of upgrading. Two other guests were changing rooms our first night, and our second night a family had been through four rooms and were asking for a refund.
You want soap or caffeinated coffee, or more than one coffee cup? You have to get it at the front desk. No, they won't bring it to your room.
This hotel is adjacent to the huge Baptist Hospital complex, and I know many family members of patients stay there. It's a huge disappointment.
My husband took many photos, but I don't have them for this review.