Great room very small bathroom for the size of the room. Needs updated
Great hotel, spacious and comfortable. We had the best time. Will stay again soon
此住宿聲明其有遵循CleanStay (希爾頓)及SafeStay (美國酒店業協會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可提供摺床，但需額外支付每晚 USD 15.0
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
Floyd, 2 晚商務旅遊, 2021年06月13日
I had a horrendous stay. I had to switch rooms 2x - the first time did not have a clean sticker confirmation and it smelled as if it had been used. The second there were a swarm of gnats festering in the bed. They only provided a 1 night refund after I had to go through a series of calls. The general manager did to attempt to help. I will never ever stay at an Embassy Suites and I will be telling my family as well.
1 晚商務旅遊, 2021年05月21日
Marilyn, 1 晚家庭旅遊, 2021年05月08日
The hotel is tending with the realities of covid-19. Most of the staff were very helpful. Some were overworked and it showed in their service. Overall it was worth the money and a comfortable stay. I've stayed at this property for four times now. There has been variability in the service but it is always clean.
2 晚家庭旅遊, 2021年05月07日
Staff was friendly; location convenient to everything.
John, 2 晚家庭旅遊, 2021年03月29日
My a/c didn't work in my room at all but other than that my stay was incredible!
1 晚商務旅遊, 2021年03月29日
The hotel shower had no water pressure. The breakfast was awful. We needed to find breakfast elsewhere which added to our cost. Broken TV. Staff was amazing and helpful.
3 晚家庭旅遊, 2021年03月25日
Everything went well except for some staff not holding people accountable for not wearing their masks. Also, loud past 10pm, as their quiet hours began then. I get a little noise, but parties in the atrium exceeding the maximum occupancy during COVID. Called down to the main desk at 1230am and they said there was no one in the atrium making noise, but yet security was standing right in front of the loud group of people. Room was nice. Could use some touch ups. Had to call maintenance once to come fix a few things when we checked in. Very nice and came quickly. Elevators need attention as far as cleaning and maintenance. I’ve heard a 1960s car squeak less than those elevator doors. Breakfast was nice. There was a soccer tournament in town and there were kids running all over the hotel.
Ryan, 3 晚家庭旅遊, 2021年03月25日
Great option for a Richmond stay. Only 10-15 min drive from Richmond, right by the local highway. Clean and friendy staff. Large suite style rooms with a large living space and bedroom. Breakfast included, which is a huge plus. 10/10 recommend
Wesley, 3 晚旅遊, 2021年03月23日
Nice and peaceful
Tia, 1 晚旅遊, 2021年03月21日