阿靈頓水晶城/雷根國家機場萬怡酒店

My brother and I stayed at your hotel for a family funeral it was already stressful then they informed me I have to pay $20 a night for packing we stayed 2 nights and that was just outrageous. COVID-19 was another issue if they want us to be socially distance, they should provide proper coffee maker and microwave in the room so that we wouldn’t have to keep going down to the front. I was disappointed, your staff Sara and other 2 gentlemen was outstanding 👍 thank you Hyacinth Keaveney

Excellent service. I stayed at this property for 3 weeks. Convenient location. One thing, I do wish they would have comp’d a parking spot. I know it’s not required, but I had booked 2 rooms for 3 weeks and I’m a bonvoy platinum member. I think the bonvoy status didn’t apply bc I booked through hotels.com, but it still would have been a nice gesture. Thanks!

Nice hotel, great showers and design . Would stay again!

I thought the place was great. Clean, esthetic, and very comfortable. I loved having a couch and desk along with the bed.

I have stayed at several hotels. I did not expect this hotel to be at the top of my list in regards to experience. The staff was VERY friendly, the grounds inside and out were amazingly clean and the building was extremely secure. This will be my first choice whenever I am in the DC area again. I still can not believe the value of service we received for the cost we paid per night.

Unfortunately, the restaurant/bar is still closed at this location due to COVID. And they do not compensate with items in the lobby snack "cart". The TV channel selections are way behind the times. Most hotels are now offering NetFlix and many other options, but this TV service did not even offer a channel guide. They do provide a free shuttle to the airport which is a nice benefit. I hope once business picks up they will address many of these issues.

The hotel is very updated, clean and in a decent location. It is next to Reagan National Airport. It has one of the best late checkout time @ 2pm! That is amazing for the industry. The only complaint I have is the price of parking. It is, in my opinion, high. Travelers who bring their vehicles will not have many, if any choices but to take their offer. I understand parking around the area is close to non-existent but customers shouldn't have to pay a tremendous amount for it.

My trip was awesome the staff were friendly and my room was clean..

My overall stay was great. The room was great, the service was great. I was not satisfied with the sizes of the beds. Those beds are too small. For the quality of that type of upscale hotel, they should have queen size beds at least. Room service did not come clean my room during my stay. I had to contact the front desk to get clean towels. My stay was for 2 days. However, I was still pleased. One last thing, I never agree with having to pay for parking. If I book a stay at your hotel, I expect to have parking available for free. I paid $40 for parking. Not cool!