The facility and grounds were amazing. The staff outside and at restaurants were amazing.…
The Fairmont Gold floor was fantastic and completely worth booking. The lounge provided…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可提供搖籃/嬰兒床，收費為每日 USD 75.0
可攜帶寵物但需額外收費 每間住宿每晚 USD 25服務類動物豁免收費
每間客房在各次預訂之間會留空至少 48 小時 日。
The team on the Gold Floor was exceptional. From the staff at the private front desk, to the wonderful crew in the Gold Lounge, to our warm and friendly housekeeping crew. We couldn't have dreamt of a better place for our elopement/babymoon.
Denise J, 6 晚旅遊, 2020年02月20日
The property and its amenities were perfect for a young family. However, it would be nice to have a little kids splash pad or pool. We were unable to utilize the pool as it was too deep for our toddler.
3 晚家庭旅遊, 2019年11月18日
I just loved the view and the layout! Resort staff were so pleasant and helpful.
4 晚家庭旅遊, 2019年11月14日
The property had an array of foliage, a waterfall, and koi pond. We stayed in the Fairmont Gold VIP floor which was immaculate. The staff & concierge were friendly, professional and made our stay a delight.
Michael, 7 晚浪漫之旅, 2019年10月11日
We loved our Gold Experience. The check in was easy and the people at the desk were so nice and helpful. Our room was at the end of the garden but we had a partial view of the ocean from the lanai. Our room was so quiet,we missed hearing our forest full of coqui frogs! We live here on the island and had heard that the gold experience was Golden,and we agree. From the cupcakes,including the gluten free one for my birthday to the gluten free breakfast option to the smiles and the helpful staff when we left our snacks in the car,we were blown away with the service. Even when we had a bad experience at the HaleKai, they bent over backwards to make up for it. Mahalo nui loa to the Fairmont Orchid Gold Ohana!
Christine G, 1 晚旅遊, 2019年08月30日
From greeting to checking out, our stay was magical. The Fairmont Orchid Gold experience was top notch and we will be back. This hotel is our go to on the island , as we live on the Hilo side. It is now our "other home". The food was fabulous too. We dined at Brown's Beach House, had the venison and my husband hadcthe filet, delicious! Our server Alice was so sweet and talked story with us. A round of applause for the staff of Gold. They really are so helpful and are so cordial.
Christine G, 1 晚旅遊, 2019年08月29日
Service was phenomenal. I am so glad there is a gold option. The scuba diving was beyond excellent and creative design of the spa and pool. I did not appreciate the spy bugs though.
5 晚旅遊, 2019年08月24日
I really liked the personal attention. The grounds flowers waterfalls and beach view is just beautiful. I didn't think the air conditioner was strong enough and the water pressure in the shower needed improvement. Also the beach needs umbrellas set up for the loungers.Overall wonderful hotel and property.
7 晚浪漫之旅, 2019年06月26日
Sehr ruhig und sauber, aber alles sehr teuer. Leider hat meine Frau beim Frühstück mehrere verschimmelte Jogurtbecher gefunden. Das darf so einem Luxushotel nicht vorkommen.
BobbyN., 3 晚浪漫之旅, 2020年01月09日
taqu, 2 晚家庭旅遊, 2019年12月13日