魯瑟納太阿娜酒店

Great staff!!

Great places for family and business.

Jeffrey, 4 晚商務旅遊, 2021年02月21日

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Nice place

Arnulfo, 1 晚旅遊, 2021年02月20日

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Lo recomiendo, limpio y el personal muy amable.

Monica, 1 晚旅遊, 2021年02月06日

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ot so good this time around.

Multiple stays. It is my favorite hotel in Tijuana. Never had an issue, this time I had several. Arrived on Friday. Once settled, I tried calling the deskto have ice delivered because the ice machine was inoperable.The room phone was not working. I was staying in the building furthest from the lobby. I walked to the desk, asked for ice, and told them about the phone. I was told the ice would be delivered, and a technician would come fix the phone issue. Neither occurred. Saturday, I had to go ask for ice again and remind them of the phone issue. Again, I received neither ice nor had the phone fixed. I was here to vacation by myself and unwind for the weekend. I had to keep walking to the lobby, every time I needed ice. I would get two at a time but I still had to make multiple trips. They told me they tried calling me and I had to remind the desk that the phone was out. Later, I asked at the desk if I could get a late check out time. I was told that because I booked my reservation online, I could check out at three. I verbally confirmed twice that 3 pm was my check out time. Sunday came around, before heading home, I decided to take a nap at around 12:30 p. At 1pm the damn phone worked all of a sudden and they called to tell me I had to check out. I told them that I was told three; the man on the phone made it seem like I had inconvenience them but OK'd the checkout. I was woken up two more times, including maid service even though I had the don't disturb sign up.

Sergio, 2 晚旅遊, 2021年01月22日

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I really enjoy my stay at the hotel it was really nice and everything was close by I love the fact that there was free parking

Lorena, 2 晚旅遊, 2021年01月22日

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Everything was good except that we had a door that connected to another room and you could hear everything...

Gerardo, 2 晚旅遊, 2021年01月17日

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Plumbing work needed

Great location, wonderful service and low water pressure.

RICARDO, 2 晚旅遊, 2021年01月15日

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Overall great experience at the hotel from the friendly staff, the checking process and the location of the hotel made it even that much better.

Antonio, 1 晚旅遊, 2021年01月09日

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It was ok !! I think it’s old. Just ok I never knew there were more restaurants inside the hotel.

Alejandro, 1 晚商務旅遊, 2020年12月16日

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Old but clean, Good TV but channels slow to load. Location close to most restaurants....breakfast, expensive buffet. Would recommend the hotel and would stay next time. Would help a fridge in the room and coffee as other hotels in the área.

Francisco, 1 晚家庭旅遊, 2020年12月12日

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