新奧爾良佩爾漢姆酒店 - 新奥爾良

房間乾淨舒適，交通方便，美中不足的是房間稍小，沒有沙發可供休息。

Front desk was very helpful. Really nice room. Super tall ceilings. Easy walk to the French Quarter. Will definitely be back.

I hope you don't want to take a shower because the pipe will rattle out of the walls and it'll take 15 minutes to get lukewarm water. Also don't feel like you can call the front desk and tell them anything because they're rude as any front desk person I've ever met. And then when you call to complain to hotels.com and request a refund they're ( pelham hotel ) going to blatantly lie and say that no one's ever talked to you about anything. Also their signage posted on the inside of their door says room to be ready by 3 p.m. their website says 4 p.m. even when you call ahead and request to see if you can check in early due to one of your party being injured and eating to get off their foot there is no way helpful. Did I mention that the night auditor was asleep when we went outside later that night? Maybe it was an off week? Maybe they were understaffed? That any of this could have been communicated to us and we would have been much more forgiving . Also for the price we paid I would have expected at least plastic cups in the room oh no we got styrofoam for our coffee cups,way to go Pelham .A beautiful building, a beautiful hotel, really crappy customer service. Location was amazing. Ruby Slipper Cafe literally 45 feet from the front door: absolutely amazing. Best coffee and breakfast I've ever eaten! In my opinion spend the extra $25 and stay anywhere but at the Pelham Hotel.

We were in town for a conference my wife was having at the Ernest Morial Convention center. This hotel was perfect. It was right in between the convention center and the French quarter, where we spent a good bit of time. We were about a 5-8 mins drive from both or about a 10 -14min walk from both. Overall, we loved our stay. The location was great, the staff was wonderful, the hotel was clean. Our room was a perfect size and we loved the tall ceilings. Right next door is a wonderful restaurant, the ruby slipper. Their food is amazing, get there early though because the line around lunch time can be crazy.

Clean, quiet, large room. Hotel is a quick walk to the French Quarter. The hotel staff was excellent and quickly took care of a couple of requests.