石南酒店 - 波特蘭

Nice Property, undergoing minor updating/construction. Accommodating staff. Small billing issue, resolved fairly at checkout.

The hotel is really well located, right downtown, so in walking distance to most things on the West end. They are renovating, so my room was very modern. The room has a french press, kettle and ground coffee, I thought this was a great extra! They also have complimentary drinks in the lobby nearly all afternoon, but really you end up paying for this in the end with their "facilities fee" - so drink up!

Amazing service from Hotels.com who helped me get a refund for one of the three rooms I had reserved. We were having a family weekend but one of my daughters became ill and couldn't come. Hotels.com worked with us and the hotel to refund a nonrefundable room for us. They had to push a manipulative desk clerk to get it done but they did it with grace. An A++ of service. Room was comfortable. Hotel is under renovation so pretty noisy during the day but not at night. No suitcase rack in our room but everything else was great.

Staff was amazing, kind and fast.

great - can't wait to go back in May