The restaurant is closed and notified when booking on Hotels.com. There was only…
Location ok, room was ok but old. No-one at check-in when I arrived and had to phone…
此住宿聲明其有遵循We Clean. We Care. We Welcome. (千禧)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
使用信用卡付款須額外支付 2% 費用
早餐費用每位約為 NZD 17.50 至 NZD 25.00
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認已遵循We Clean. We Care. We Welcome. (千禧)指引採取清潔及消毒措施。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
It’s alright but we felt sorry for the staff, because of covid, only 1x staff was there to greet customers at reception, do housekeeping and everything else. Disappointed though about the ammenities, but alright still. The only sink was the one in the bathroom, no microwave and the internet was only available for 24hrs!
2 晚浪漫之旅, 2021年03月12日
The Staff were excellent and very welcoming even though the guest numbers were low they were able to accommodate me for breakfast
1 晚商務旅遊, 2021年03月07日
Staff were very friendly from the reception to the cleaners, made the stay enoyable. Plenty Carparking and easy entry And exit points.
2 晚浪漫之旅, 2021年02月18日
We enjoyed the stay. We needed to be very flexible because there appeared to be only one person running the whole show. Ie. Reception, Maintenance, Bar Duties and Bar Food. However all done professionally and with a smile.
Gary and Judy, 1 晚旅遊, 2021年02月10日
Friendly Service at Reception. Room was clean apart from the leave over food left in the fridge, milk was off, bed was clean but we were feeling itchy.
1 晚家庭旅遊, 2021年02月05日
Front staff extremely rude and did not stay Tried to book in 40 mins early and told in NO uncertain terms to come back in 45 mins.will never stay at a copthorne ever again
1 晚浪漫之旅, 2021年02月04日
Everything was 'OK'.. Comfortable beds and accommodated us well. The only issue was that the walls etc are so thin that you can hear the people in the rooms around you snoring etc (might not be suitable for young ears if you know what I mean!)..
GT, 1 晚家庭旅遊, 2021年01月13日
The welcome was great, staff warm and friendly. The restaurant was shut for civid reasons but this was not disclosed when booking. In general the rooms are reasonably clean but very shabby and run down. The toilet roll holder was so corroded it looked filthy, but to be fair to the cleaners I’m not sure they could have improved it unless they took to it with a steelo pad. Cinder block walls and chipped furniture. Managed need to start replacing things.
Karryn, 1 晚家庭旅遊, 2021年01月13日
The staff that I met in the reception was very nice.
Hyun, 1晚好友同遊, 2021年01月04日
Great view of lake Rotorua. Quiet room. Friendly staff.
Gaye, 1 晚家庭旅遊, 2020年09月18日