The shower was broken, so very little water was coming through the shower head. When I checked out, they erroneously charged me for parking, even though I told them I had taken the hotel shuttle to get there without a car. The front desk insisted that the record showed I had a car and implied that I lied. The customer service was ridiculous. When my colleague checked into his room with the breakfast purchased, they did not give him the breakfast voucher, which resulted in him paying separately for his breakfast the next day. It's just a very disorganized facility. I stayed at Marriott all the time but now really have to rethink the whole brand after this experience.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
DANIEL
DANIEL (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Anne
Anne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
peter
peter (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月30日
amanda
amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Lynette
Lynette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
arnoldo
arnoldo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
ashraf
ashraf (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Nice hotel
Everithing Ok
Carlos
Carlos (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Vi valgte at bo der - da hotteller i hollywood var alt for dyre. God pris og fungerede fint til besøg i Universal og Hollywood.
Margit
Margit (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Jose
Jose (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Loved my stay, this is now my go to hotel when I’m in the area.
Arturo
Arturo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Chan Jung
Chan Jung (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Will stay again
Very convenient next to the airport. Glad the airport stops at 10 PM. Made for a very pleasant stay.
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月15日
This hotel is going downhill fast. I'm there every year for a convention and over the last 4 years it seems like things are getting worse each time. Vending machines not stocked, Starbucks not open until late morning on the weekend? This is now a $110 a night hotel, not the $220 they charge. It's not the worst...but it's not worth what they are asking anymore. Used to be.
Adam
Adam (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
The room where we stayed was pretty nice, & very clean.
Celsa
Celsa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月14日
My original room was very hot! The central AC wasn’t working the room had two fans running when we walked in. Front desk (Mark) stated the AC would start if we set it at 72, called back an hour later and asked to have a manager call my room that never happen. In the end I needed up getting a new room for the night which was good.