We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月10日
Podem ir sem medo , Hotel muito confortável e equipe nota 10 , muito bem localizado, obrigado por tudo !
Rodrigo Felix
Rodrigo Felix (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月14日
Great place to stay. Staff is super helpful and kind. Rooms are very confortable and cozy. A. big shout out to Mrs Clotilde and Ms Rocio for their service and knowledge about the city
Cecilia
Cecilia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年1月7日
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I'd rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
Lawrence
Expedia 真實旅客評價
2/10 欠佳
2022年12月28日
Highly inconsiderate hotel, book elsewhere
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
Abhijeet
Abhijeet (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年12月19日
Clean
Reyes
Expedia 真實旅客評價
10/10 完美
2022年10月27日
Hotel moderne très bien situé. Personnel efficace, accueillant et aimable. Bon petit déjeuner
Cyril
Cyril (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2022年10月17日
Maria Luisa
Maria Luisa (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022年10月10日
Zweckmäßig, aber nicht für längere Aufenthalte zu empfehlen