We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
Kenneth (1 晚行程)
Podem ir sem medo , Hotel muito confortável e equipe nota 10 , muito bem localizado, obrigado por tudo !
Rodrigo Felix (1 晚家庭旅程)
Great place to stay. Staff is super helpful and kind. Rooms are very confortable and cozy. A. big shout out to Mrs Clotilde and Ms Rocio for their service and knowledge about the city
Cecilia (1 晚家庭旅程)
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I'd rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
Highly inconsiderate hotel, book elsewhere
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
Abhijeet (1 晚家庭旅程)
Hotel moderne très bien situé. Personnel efficace, accueillant et aimable. Bon petit déjeuner
Cyril (2 晚友伴旅程)
Maria Luisa (1 晚友伴旅程)
Zweckmäßig, aber nicht für längere Aufenthalte zu empfehlen