Needs to have hot breakfast to go. Cereal & milk to go something other than pastry. Even…
I have stayed at this hotel about 3 times and this time it seemed to be getting a little…
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Issue one, towels and pillows were set up for one person but we were two. Issue two, the noise in the hall was incredible through past 2am including hearing people vomiting and doors slamming shut. Issue three, the chain use to have terrific (for a hotel) free breakfasts but now it’s just a horrid grab and go. Went to Starbucks down the road for quick breakfast instead. This will be our last stay at this chain.
Eliot, 1 晚旅遊, 2021年05月07日
I have stayed at many Hiltons for this one being newer the rooms were terribly small to be called a Hilton. The size of the room and the breakfast was a total joke. I heard other customers talking about the same things in the elevator and at the breakfast bar if you could call it that. The service was great from the clerks, I felt like I was at an express location and for the price I would rather stay at the competitors for less to get the same.
1 晚旅遊, 2021年05月01日
The over all hotel was not bad. My wife and I were there for the weekend to move my son out of dorm and back home. The desk in the room had a broke wheel/stand. It was uneven. The mattress on the bed was not very comfortable. I tossed and turned all night. I got up Sunday morning and noticed we only had 2 towels, and 1 wash cloth for 2 persons. While in the shower, the body wash bottle was empty, so I had to use shampoo to take a shower. Overall the stay was pleasant and nice. The staff was very professional on arriving and checking out. It was just the little things that went unnoticed. I know all the hotels in the lubbock area were booked for a softball and volleyball tournament. We would stay here again.
Rodney, 1 晚家庭旅遊, 2021年05月01日
I found a lot of hairs on my towels and bathroom other than that it was a pleasent stay.
2 晚商務旅遊, 2021年04月30日
Everything was great!
Victoria C, 1 晚商務旅遊, 2021年04月15日
Hotel is very nice with clean rooms but alas no shampoo in the wall contaienrs - the only time I dont bring any.. ugh.. Otherwise, great place to stay.
1 晚家庭旅遊, 2021年04月11日
The hotel staff was very nice and informative right off the bat. The rooms were clean and sanitized. I loved the set up of the rooms. The breakfast was a grab and go since covid is still unfortunately a thing, overall 10/10.
Alexis, 1 晚旅遊, 2021年04月10日
Nice rooms everything was nice You could hear people above you but it was a nice room
Michelle, 2 晚商務旅遊, 2021年04月05日
When we arrived, there was no one at the front desk to check in. Waited 15 minutes, and walked around trying to find someone, with no success. Finally called the hotel and asked for someone to help us and a few minutes later an employee showed up. (For context, this was at 7pm). He was very nice, but offered no apologies. The room was comfortable and clean, however the walls are thin. Was kept awake by our neighbors who chose to party until around 1am. Their voices sounded like they were in the room with us! Overall, a really nice hotel, but not so great stay this time around.
Jennifer, 1 晚家庭旅遊, 2021年04月03日
There were not enough parking spots or entrances to the hotel. Parked at the back of the hotel, but had to walk all the way around the building to enter. The one entrance that was located at the end of the building was not easy access; it had a ramp for wheelchair use and you had to practically walk to the front of the building to enter the ramp to get to the door and then the room key would not open the door. Very frustrating when your hands are full. Need to add stairs to that entrance as well for those who do not need the wheelchair ramp. There was only one back entrance, and that was through the pool gate and it was blocked off, could not use that gate entrance to get access to the back door entrance of the hotel. When I arrived all staff was outside taking a break together leaving the front desk empty. I had to walk around and find them and motioned to them that I needed help. And the breakfast bar was a joke. The baggies of breakfast items were good, but only one coffee container with coffee available and nothing else to choose from. I know COVID precautions were probably the reason for the lack of breakfast options, but can we please stop with that now!?! The room was nice, bed was comfortable. But am glad I was only staying one night.
Kathy, 1 晚旅遊, 2021年04月02日