Customer service was very difficult. At time of checkout, the desk clerk kept typing on…
Only 1 person on desk for check in so it took awhile. Other than that it was fine.
此住宿聲明其有遵循Clean Promise (洲際酒店集團)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認已遵循Clean Promise (洲際酒店集團)指引採取清潔及消毒措施。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
此住宿接受以Visa、Mastercard、American Express、Discover、Diners Club、JCB International及Carte Blanche付款。不接受現金。
We have a great experience in this hotel. Actually this is the second time we stay here. The room is very clean, the beds are well made, super soft bedsheets. They are dog friendly with several pet stations around the building. The breakfast is amazing, they offer full buffet and every day there are a few different items changed in the menu (great Frittata and the Quiche!!) Front desk very friendly and Alexis was super helpful and patiently itemized all my charges as I asked for details. The building was recently renovated and you can notice from the lobby to the rooms. Easily located next to I-40 which takes you to Asheville Downtown, to the Outlet Mall that is really close and all the attractions, which the biggest highlight is Biltmore Estate, from this hotel is just 15 minutes. My husband forgot some shirts in the closet and the front desk went above and beyond to help and ship to us. We were very pleased with our stay.
Cristiane, 2 晚家庭旅遊, 2021年09月06日
Extremely comfortable beds newly renovated rooms. Wish there were more food options for late night because we got in around 11pm after driving all day!
1 晚旅遊, 2021年08月08日
Customer service was alright not exceptional. Our room was clean but we felt it was a little small, no information about the hotel or what was close to us. Internet was really slaw for us we were at the third floor. Breakfast was amazing also pet friendly!
Marisol, 2 晚家庭旅遊, 2021年08月07日
Hotel is very pretty. The decor in the lobby is fantastic and inviting. Rooms were clean and comfortable. Staff was friendly and helpful. This was a quick overnight stay so we didn’t use any of the amenities. My only complaint is that the property is a little hard to get in and out of as the road is very busy and we didn’t know about the exit at the back of the property at first. This hotel isn’t in the heart of Asheville so expect to drive wherever you need to go. Uber/Lyft was not an option when I was there, possibly due to Covid or just lack of drivers.
Christy, 1 晚家庭旅遊, 2021年08月06日
Older hotel. Not terrible, but not great. Convenient location.
Nickolas, 3 晚家庭旅遊, 2021年08月01日
The AC did not work on a hot summer day. No special accommodations made on multiple requests. Very tough night for the young boys and the family as a whole.
nishant, 1 晚家庭旅遊, 2021年07月31日
Great family stay, my son loved the indoor/outdoor pool
Tiffany, 1 晚家庭旅遊, 2021年07月30日
Beautiful room with interior view of the hotel courtyard. Reasonable price for a nice breakfast buffet. 😋 Comfortable bed and a large tv made for a pleasant 😴. Nice connected indoor and outdoor pool. Only downside was the limited sun 🌞 deck. Great location in west Asheville.
2 晚旅遊, 2021年07月27日
Some rooms have been renovated. Both of our rooms were very comfortable. Staff was very friendly. Burger ordered from restaurant was delicious! Hotel is in need of exterior and elevator updates, but they were working on them.
Sarah, 1 晚家庭旅遊, 2021年07月21日
All was very clean except dirty toilet seat. Had wipes and cleaned it. The rest of the room and facilities were very clean
David, 9 晚旅遊, 2021年07月18日