I would like to start with the positives. All the staff were incredibly kind and professional, the room was very clean, and the staff responded quickly to any need that arose. Unfortunately, however, I had booked a room with an acropolis view and this was not honored. I was told to reach out the 3rd party I booked the room with. Secondly, the hotel has an ‘adult only’ pool that had several children and their parents present on both occasions I attended. Lastly, and I believe this is because it was a holiday, there were limited food options available or accessible so room service was heavily depended on which made the experience seem to lack authenticity. I just expected more from a Hyatt, but overall the experience was okay.