2 days of business trip stay. No Regency Club which did…
Check-in and check-out took a long time as their system was “down.” The room king suite…
此住宿聲明其有遵循GBAC STAR (凱悅)清潔及消毒指引。
早餐費用每位約為 USD 9 至 USD 15
可攜帶寵物但需額外收費 每隻寵物每次住宿 USD 100，另加單次清潔費 USD 100服務類動物豁免收費
凱悅酒店 (Hyatt) 慣常做法如下：即使旅客要求保持私隱，酒店職員至少每 24 小時仍可進入任何有人在內的客房 1 次。在進入有人在內的客房前，我們會盡力預先通知已登記的旅客。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗；住宿採用靜電噴霧清潔消毒。
每間客房在各次預訂之間會留空至少 48 小時 日。
此住宿確認已遵循GBAC STAR (凱悅)指引採取清潔及消毒措施。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
Very nize hotel, only issue we had was so many tents of homeless in the area. Our family did not feel safe walking around there. For oaying high dollar for a top hotel, you would expect great outside safe location too. As well, the Starbucks location inside hotel, very very bad service. Employees with attitude and throwing stuff our way with a mad attitude. Orders done wrong by them and when corrected they responded with sarcastic attitude.
Joe, 1 晚家庭旅遊, 2021年06月12日
Reservation made in April 2021 for June stay. Was given wrong room (was compensated)..refrigerator barely cool, online checkout didn’t work, online valet didn’t work. Stayed in 2019 and it was great..the reason for coming back. So disappointed I won’t return. Also heard other people complaining.
2 晚家庭旅遊, 2021年06月11日
The hotel is beautiful inside. I loved the layout of the inside of the hotel. The amenities the hotel has to offer is: Starbucks, a ballroom, a bar, swimming pool, gym etc. The location is perfect - immediate access to lady bird lake, walking trail. The hotel and room were very clean. I highly recommend this hotel.
1 晚家庭旅遊, 2021年06月05日
We normally love this hotel but this time our stay was very disappointing. They are understaffed which is understandable after the pandemic. However many days our room was not cleaned (without notice) and we didn’t get towels, coffee etc. It would have been nice if they’d at least brought towels. One restaurant was open but very sporadically and there was no room service and very little take out available. Our whole stay was actually quite inconvenient. We travel here frequently but next time we will stay at a hotel with a kitchenette so we can eat!
5 晚家庭旅遊, 2021年05月29日
I easily give this hotel a 4.5 star rating: 1.) Best city view I have EVER had from a hotel room. We stayed in room 314 (king bed with patio) and to say it was just impressive would be an insult. From this patio you can watch the bats coming out of the Congress Bridge (hint: best to see them later in the summer), and then right after that, downtown Austin lights up and it's the most amazing view of downtown you could ever hope for. I proposed to my girlfriend on the patio with the Austin skyline lit up next to us. It was extremely special for us and we will never forget it! This room far surpassed my expectations. 2.) Not to mention, South Congress (SoCo) is RIGHT THERE within walking distance. 3.) Overall the room and hotel are very clean. 4.) The only reason I did not give it a full 5 stars is because it was very expensive for a one night stay. However, it was UT graduation weekend so I think rates were jacked up everywhere and hotel vacancy/availability was scarce across Austin. But honestly I would pay $600 again to stay here if it were the right occasion. SUMMARY: This is going to be my go-to Austin hotel, and I will always spring the extra $$ for the balcony or patio rooms because of the unparalleled views. It can't be beat. You can view these rooms online, so I only included photos of the Austin view.
Jason, 1 晚旅遊, 2021年05月22日
Hotel is in a very convenient location, service is excellent, general manager, Jeff was very helpful and the rooms were spacious and well kept. Busy weekend for graduations and the staff was prepared.
Shellie, 2晚好友同遊, 2021年05月21日
Good time, lousey weather, and no bats!
Robert, 3 晚旅遊, 2021年05月14日
Lance, 5 晚家庭旅遊, 2021年05月11日
Clean place, slightly outdated, the bar doesnt open till late so be prepared to bring your own supplies and prices for drinks are expensive. Otherwise clean
Laura, 2 晚旅遊, 2021年05月10日
Staff was friendly and efficient. Room was clean and comfortable. Will definitely return.
expedia, 2 晚家庭旅遊, 2021年05月07日