Ok to stay for a short period.
I only stayed 3 nights. Not 11 nights. I need my refund processed.
此住宿聲明其有遵循ALLSAFE (雅高酒店)及Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
自助早餐需額外收費，每位約 KZT 4800
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
The Novotel hotel, Almaty is modern and clean, and the staff were very professional, helpful and friendly. The hotel is within walking distance of a number of bars.
David, 4 晚旅遊, 2020年03月12日
My new regular hotel stay when in Almaty, consistent service n good amenities and food. Stable Net n friendly staff
2 晚商務旅遊, 2020年02月05日
Good choice for $100 per night. Breakfast is really impressive. Much better, than to stay for $65 at local no-brand.
Sergey, 1 晚商務旅遊, 2020年02月02日
My stay here was very comfortable - the staff at front desk were helpful, the hotel was clean, the rooms very nice and clean. The breakfast was impressive - loads to choose from - even vegan options (soya milk, and lots of fruits, good bread, olive oil etc). The only issue I had was with the spa - it was being cleaned for most of my visit, and when they opened the staff were not 100% helpful, I asked for a massage and they couldn't get hold of their staff to confirm, the staff member was around 10 min late etc. However when I actually had the massage, it was super.
Meiju, 6 晚商務旅遊, 2020年01月11日
Location: perfect in City Centre with Dosyk Mall 15 mins walk Net: As a business traveller, I would rate as max 6.5/10 as did get lost connectivity quite a number of times, would be great if they can improve this Bfast: Apart from work station (egg) which does not have a hood to absorb ventilation, spread was generous and tasty but just an issue as biz traveler with clothes smelling before we start the day Room: Brilliant size, good movie channels, toilet well cleaned, pillows had two kind depending on preference Taxi: fairly affordable taxi service to aport at 5K Tenge one way and takes max 25 mins less there is traffic Definitely would stay again despite a couple of hiccups Just 20M away is Cable Car ride to a scenic view
3 晚商務旅遊, 2020年01月04日
The staff were absolutely wonderful. We had a very nice conversation with a number of the staff. They were always super helpful and seemed always willing to help and offer suggestions/help when needed.
Joshua, 7晚好友同遊, 2019年09月28日
Good location. Room was good. Breakfast was good all self service.
5 晚旅遊, 2019年08月07日
Room door was spoilt and aircon was not working.
Value for money. Had a comfortable room with good view. Staff was friendly.
Initially was given a room very near the lift lobby hence requested for a change. Staff was kind enough to change it immediately. Room is new and clean. Hotel is near to many places of interests, restaurants and shopping malls.