The room was lovely and the check in staff very friendly. it is located very close to…
此住宿聲明其有遵循GBAC STAR (凱悅)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可攜帶寵物但需額外收費 每間住宿每次住宿 USD 75.00服務類動物豁免收費
季節性泳池於 5 月至 10 月開放。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循GBAC STAR (凱悅)指引採取清潔及消毒措施。
It was a great visit and everything was very clean
Emily, 1 晚旅遊, 2021年07月12日
Beware of room 513. It is on the 5th floor and I felt like we were just thrown there. The room is in the middle of all foot traffic, elevator, gym, pool, meeting rooms. The room shares a wall with the gym so people working out in the morning dropping weights at 7am will wake you up… if you don’t like dogs don’t go to this hotel as it is pet friendly and the rooms smell of dog odor, the pool is tiny and room service didn’t come once to provide fresh sheets for 4 nights.
Dante, 4 晚旅遊, 2021年07月08日
Enjoyed the hotel. Shuttle was a really nice feature. Enjoyed evening happy hour. Staff was very responsive to our needs.
Cynthia, 5 晚家庭旅遊, 2021年07月06日
I arrived at the hotel earlier then expected but as soon as I walked in I was warmly welcome by a young lady named Genevieve. She was at the front desk with the biggest smile, she was extremely sweet and very pleasant. Which is wonderful and a breath of fresh air when you’ve been traveling all day and just wanting to shower and relax. Especially because I have a photo shoot to be at later that night. I requested a earlier check in and late check out and both were granted without a problem or hassle. The hotel was extremely clean and near almost everything in walking distance. I really enjoyed my stay and I will definitely be back.
Tasha, 2 晚商務旅遊, 2021年07月04日
This was a very disappointing experience. The hotel check in process was aggravating as the hotel did not have my reservation and had trouble finding a room for my family. The whole process took 30-45 minutes.The room that was offered was much smaller than the room we reserved. The room was ok with a nice view of Vanderbilt. The continental breakfast was beyond disappointing, especially for a higher end hotel. The next time we are in Nashville we will be looking at other hotels to stay in.
Jennifer, 1 晚家庭旅遊, 2021年06月28日
Hotels.com and Hyatt house messed up reservation so we had to check out and check back in after night 1 of staying. Hyatt house said they would clean room after night 3, I asked them to come on third night, they refused and said they would the next day. They didn’t show on day 4. We had 3 towels total for a 4 night stay and we had to keep asking for towels at front desk. Shuttle was supposed to run till 4 pm and our party talked to front desk to reserve a 3:45 shuttle (the last route) and when shuttle arrived at hotel at 3:50- refused service because it was after 3:45. Staff was never apologetic for any of these scenarios. The hotel was very clean and our room was very nice. About a $10 Uber ride to downtown as well.
Brett, 1 晚旅遊, 2021年06月28日
Great stay! Staff was super friendly and helpful. We had a late flight coming back home and they had a system to allow us to check out bags after we checked out so that we could go out before heading to airport. My only complaint is that the photos online make the pool seem much larger than it actually is, but not much of a complain at all. Everything else was wonderful! :)
Britney, 3晚好友同遊, 2021年06月16日
Comfortable, roomy, clean and quiet. The staff was helpful and pleasant.
Mark, 3 晚家庭旅遊, 2021年06月15日
Very clean and spacious rooms. Front desk was friendly and helpful. Complimentary breakfast consisted of fresh fruit, coffee, juices and a few hot items. Only a 10-15 drive to downtown. Plenty of places to eat within walking distance.
Great hotel. Nice room. Great staff
Michael (me), 2 晚旅遊, 2021年06月10日