The customer service at this hotel was 5 star. The front desk person was fast, when I went downstairs to get more linens, they were handed right to me, and the woman running the breakfast area was such a hard worker and so sweet.
Aside from that, I slept zero hours. The hotel was packed to the gills with piles and piles of children who didn't seem to sleep. Actually, they slept from about 2am - 6am. Then they were all running in the halls and screaming starting at 6am. It was CRAYYZEE. Crazy.
To their credit, I called the front desk to see if we could get another room because the people in the room next to us were blasting their television and yelling. The front desk said they would call the room. 30 seconds later, the room was silent.