Hyatt Zilara Cancun - Adults Only - All Inclusive, Cancun: Hotel Reviews, Rooms & Prices

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Adults-only beachfront property with spa, near La Isla Shopping Mall

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Dates

January 2025

February 2025

Ocean Front Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Couples treatment rooms, sauna, spa tub, steam room, body treatments

Overview
Rooms
Location
Policies

VIP Access

Exceptional

Popular amenities

Bar

Laundry facilities

Main amenities (12)

Daily housekeeping
On the beach
6 restaurants and 5 bars/lounges
Full-service spa
2 outdoor pools
Health club
Sauna
Steam room
Beach umbrellas
Beach cabanas
Beach sun loungers
Beach towels

Feel at home (6)

Private bathroom
Separate bathtub and shower
Television
Garden
Terrace
Daily housekeeping

includes taxes & fees

$671 per night

Jan 21 - Jan 22

Room options

All rooms

Showing 9 of 9 rooms

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

656 sq ft
Ocean view
Sleeps 4

Ocean View Swim Up Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

850 sq ft
Ocean view
Sleeps 2

Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

656 sq ft
Sleeps 4

Junior Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

656 sq ft
Sleeps 2

Ocean View Junior Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

656 sq ft
Ocean view
Sleeps 2

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

656 sq ft
Ocean view
Sleeps 4

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

656 sq ft
Ocean view
Sleeps 2

Ocean Front Luxury Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free minibar items

LED TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillowtop bed

764 sq ft
Ocean view
Sleeps 2

Presidential Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Refrigerator

Free minibar items

LED TV

Hypo-allergenic bedding

1334 sq ft
Ocean view
Sleeps 2

Similar properties

Private beach nearby, free beach shuttle, beach bar

Pool

Free breakfast

Spa

Pet friendly

includes taxes & fees

$510 per night

Jan 12 - Jan 13

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About the neighborhood

Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

La Isla Shopping Mall - 15 min walk - 1.3 km
Cancun Interactive Aquarium - 17 min walk - 1.5 km
Forum Beach - 2 min drive - 1.9 km
Cancun Convention Center - 2 min drive - 2.1 km
Tortuga Beach - 6 min drive - 5.1 km

Getting around

Cancun Intl. Airport (CUN) - 21 min drive
Tulum Intl. Airport (TQO) - 151 min drive

Restaurants

‪Snack Grand Park - ‬9 min walk
‪El Mirador - ‬9 min walk
‪Lobby Bar - ‬3 min walk
‪Bubba Gump Shrimp Co. - ‬2 min walk
‪Café Solé - ‬8 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

At Hyatt Zilara Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. La Adelita Cantina, one of 6 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 5 bars/lounges, a beach bar, and a health club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Language

Pilates

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Languages

English, Japanese, Korean, Spanish

At a glance

Hotel size

307 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18

Children

No cribs (infant beds)

Pets

Pets not allowed

Internet

Free WiFi in public areas

Parking

Free onsite self parking
Free onsite valet parking

Other information

Designated smoking areas
Caters to adults only

Property amenities

Food and drink

6 restaurants
5 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli

What to do

On the beach
Beach yoga
Pilates classes
Racquetball/squash
Concerts/live shows
Evening entertainment
Karaoke
Shopping
Pool table
Foosball
Golfing nearby

Working away

24-hour business center
7 meeting rooms
Conference center (6781 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Health club
2 outdoor pools
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall

Accessibility

Wheelchair accessible
Elevator
Wheelchair-accessible registration desk

Room amenities

Be entertained

LED television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress

What to enjoy

Furnished balcony/patio

Freshen up

Private bathroom
Jetted bathtub
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Asiana - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Maria Marie - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Punta Vista - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Spice - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

All Inclusive Hyatt

All Inclusive Hyatt Cancun

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Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Hyatt Zilara Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (14-min drive) and Dubai Palace Casino (15-min drive) are both nearby.

What is there to do at Hyatt Zilara Cancun - Adults Only - All Inclusive and nearby?

Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes Pilates, racquetball/squash, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Zilara Cancun - Adults Only - All Inclusive also has 5 bars, a sauna, and a steam room, as well as beach cabanas, a picnic area, and a garden.

Are there restaurants at or near Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there are 6 onsite restaurants, featuring alfresco dining and Mexican cuisine.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have rooms with private spa tubs?

Yes, each room has a jetted bathtub.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hyatt Zilara Cancun - Adults Only - All Inclusive like?

Hyatt Zilara Cancun - Adults Only - All Inclusive is a short 15-minute walk from La Isla Shopping Mall and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers love the property's prime location.

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness