The hotel was very conveniently located. The hotel was spacious. The hotel had very nice views. The hotel was also very clean. And a jacuzzi is such a plus! The lobby is very beautiful. A very nice gentleman checked us in.
The negatives are, the breakfast was a two out of ten. Cereal choices, horrible. At least have one choice that appeals to children. Pancakes, bland. Eggs, bland and probably fake. The waffles, bland as well. I wouldn't even consider whatever that was a breakfast. Just stop advertising for it.
The room accommodations, extremely outdated. Old furniture. Old carpet. Bathroom tile has probably been there since Mr. Walt Disney was with us. And who in 2024 has a TV that is not HD? POOR quality television. And a 10-inch at that. My laptop screen is probably bigger.
Got into the room, and the air was on 76! I understand preserving energy, but if you know you have guests arriving, why not TURN IT DOWN, so we don't walk into a HOT room?? Even if you turn it down immediately, you are uncomfortable for QUITE SOME TIME. Unacceptable.
Also, why was there no ICE?! All vending machines, out of order. It's Florida! It's HOT! Unacceptable! And last, a charge for the gym??! Never heard of such a thing for guests to now have to pay for accommodations that should be provided, as advertised! Clean but please update certain aspects of the hotel.