The bed sheet and blankets were not changed everyday. The response from staff for room service, e.g. an additional chair, is quick. Yet the most inconvenient thing to stay is the stability of WiFi service. The service was so unstable that I cannot download anything with my iPhone 15 Pro even though I could see that the WiFi signal was half way.
YM
YM (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年8月31日
Good
Siu Yan
Siu Yan (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年4月25日
Mei Chum May
Mei Chum May (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年4月5日
各方面都一般。洗手間比較狹窄。
So Chai
So Chai (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年1月7日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Laila
Laila (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Buena ubicación
En general bien aunque la habitación estaba pequeña para tres personas, el personal agradable
Andrea
Andrea (6 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月20日
Good location but that’s about it
Hotel has probably seen better days, constant construction noise and it is very rough around the edges.
Rooms are cramped and the washrooms have very limited amenities available.
Staff are all great and helpful when needed but would not recommend this hotel.
Location is decent as it’s across the street from Hyde park and walking distance to tube and bus stations as well as multiple restaurants and cafes.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Bayan
Bayan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Prisetvärt pga. renovering
Rymliga rum för att vara London, prisvärt nu pga. renovering (Dom börja jobba 08.00 på morgonen) Frukost prisvärt, jämfört med vad det kostar i London. Bra service, så vi var nöjda.
Pierre
Pierre (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Mats
Mats (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Peter
Peter (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月16日
Do not stay, rude staff and impossible refunds.
I was unable to make the trip as my grandfather was extremely ill. I asked for a refund and was met with an unhelpful and frankly rude response. I made a formal compliant which didn’t get taken forward, and I was accused of being ‘sarcastic’. I contacted expedia to try and get a refund that way, I contacted paypal, and even my bank and I was refused a refund even though I paid extra for travel insurance. If you want a smooth seamless trip and have a piece of mind do not book this hotel.