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Protur Naisa Palma Hotel

Property class: 4
Beaux Arts hotel with full-service spa, connected to the convention centre, near Cathedral of Santa Maria of Palma

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Welcome to Protur Naisa Palma Hotel, a serene oasis in the heart of Palma de Mallorca. With its poolside bar and rooftop terrace, enjoy stunning views while you relax. Indulge in rejuvenating spa treatments like body scrubs and manicures/pedicures or find your perfect book from the library.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Parking available
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is HK$1,761
HK$1,997 total
includes taxes & fees
6 May - 7 May

Why we love this property

Spa bliss
A full-service spa delivers rejuvenating body scrubs, wraps, and massages. The health club, sauna, and steam room offer additional paths to wellness.
Rooftop historical charm
Located on the city centre boardwalk, this hotel blends Beaux Arts architecture with history. The rooftop terrace offers magnificent urban views.
Culinary haven at hand
This hotel boasts a restaurant, cafe, and bar for culinary adventurers. Morning fuel arrives with a full breakfast to kickstart the day.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room

8.8 out of 10
Excellent
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room (1 Adult + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down duvets, in-room safe

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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The price is HK$1,722
HK$1,915 total
includes taxes & fees
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About the area

Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • La Rambla - 6 min walk - 0.6 km
  • Passeig del Born - 8 min walk - 0.7 km
  • Paseo Maritimo - 8 min walk - 0.7 km
  • Plaza Espana - 12 min walk - 1.1 km
  • Cathedral of Santa Maria of Palma - 12 min walk - 1.1 km

Getting around

  • Palma de Mallorca (PMI) - 19 min drive
  • Marratxi Poligon Station - 10 min drive
  • Marratxi Station - 11 min drive
  • Palma de Mallorca Son Fuster Station - 13 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Menut Cafe - ‬4 min walk
  • ‪Block House - ‬4 min walk
  • ‪La Consentida - ‬1 min walk
  • ‪Chapeau 1987 - ‬3 min walk

About this property

Protur Naisa Palma Hotel

Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Plaza Espana and Plaza Mayor de Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 18 per night)
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge

Parking

  • Self-parking costs EUR 18 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel offer free cancellation for a full refund?

Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protur Naisa Palma Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Protur Naisa Palma Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Protur Naisa Palma Hotel?

Yes. Self-parking costs EUR 18 per night. Parking spaces may be limited.

Is an airport shuttle service offered by Protur Naisa Palma Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Protur Naisa Palma Hotel?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an on-site casino at Protur Naisa Palma Hotel?

No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.

What is there to do at Protur Naisa Palma Hotel and nearby?

Protur Naisa Palma Hotel has a spa and an outdoor pool, as well as a steam room and a picnic area.

Are there restaurants at or near Protur Naisa Palma Hotel?

Yes, there's an on-site restaurant.

What's the area around Protur Naisa Palma Hotel like?

Protur Naisa Palma Hotel is located on the boardwalk in El Camp d'en Serralta, a short 14-minute walk from Plaza Espana and 14 minutes' walk from Plaza Mayor de Palma.

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Reviews

Protur Naisa Palma Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of choices, including local specialties, and was highly praised for its quality and presentation. (23 reviews)
  • The rooftop pool area was great, lovely, wonderful, and perfect, providing comfort and convenience for relaxation. (16 reviews)
  • The spa and rooftop pool were well maintained and provided comfort and convenience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
Room
Bar
Lobby
Restaurant
Rooftop pool
View
Family friendly

Reviews

Verified

10/10 Exceptional

Excellent hotel with a great location and superb breakfast.
Karsten, 4-night trip
Verified

10/10 Exceptional

Nice pool, good food
Andreas, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel with spotless rooms, friendly service and delicious food.
Patrícia, 5-night trip
Verified

10/10 Exceptional

Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Anne, 4-night trip
Verified

10/10 Exceptional

Very quiet rooms, good location
TERESA, 5-night trip
Verified

10/10 Exceptional

Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Rebecca, 3-night trip
Verified

10/10 Exceptional

Everything was great, one of the nicest hotel experiences I had and we felt like home very quickly. Very pleasant staff! We will come back
Jan, 3-night trip
Verified

10/10 Exceptional

Great service, good location, cool roof top pool!
Robert, 1-night trip
Verified

10/10 Exceptional

Great place to stay
Pertti, 4-night trip
Verified

10/10 Exceptional

Who recommended this hotel 100% ideal spot to explore the city with the added bonus of a rooftop pool, will be back x x xthankyou
Charmaine, 4-night trip
Verified

10/10 Exceptional

Good hotel, worth another visit

The hotel was fine, the pillows were very flat and uncomfortable. Breakfast excellent value.
Julie, 4-night trip
Verified

10/10 Exceptional

The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.
Helen, 1-night trip
Verified

10/10 Exceptional

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Lesley, 4-night trip
Verified

8/10 Very good

Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Deborah, 4-night trip
Verified

10/10 Exceptional

Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Shairoze, 4-night trip
Verified

10/10 Exceptional

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Marie, 3-night trip
Verified

8/10 Very good

Great hotel, with a friendly knowledgeable staff, in a nice location right outside the old town. Safe neighborhood right next to Palma Police Station. Nice rooftop pool and lounge. Clean with well layed out rooms. Limited parking in the garage, but street parking available. We enjoyed our Saturday!
Ed, 4-night trip
Verified

10/10 Exceptional

I had a fantastic stay at the Protur Naisa Palma Hotel. The amenities were excellent, modern, and well thought out, making the whole experience very comfortable. The breakfast was a real highlight – fresh, varied, and absolutely delicious, especially impressive given the great value for the price. The location is also unbeatable, right in a beautiful part of Palma with everything easily accessible. Overall, it’s a wonderful hotel that delivers far beyond expectations. I’d highly recommend it and would happily stay again!
Hannah, 3-night trip
Verified

10/10 Exceptional

Great central location
Stephen, 7-night trip
Verified

10/10 Exceptional

Perfect location to explore Palma. Santa Catalin as well as main shopping Streets are around the corner. Modern and fresh design. Pool at the roof is a perfect oasis to relax. Lovely breakfast. Very friendly and professional staff.
Lukas, 3-night trip
Verified

10/10 Exceptional

Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Alistair, 3-night trip
Verified

10/10 Exceptional

spacious and cozy room, quiet area, near the bus stop
Noriko, 4-night trip
Verified

10/10 Exceptional

Fantastic
Tom, 2-night trip
Verified

10/10 Exceptional

We absolutely loved our stay at Protur Naisa in Palma. The hotel is very chic, comfortable, clean and the staff were all very friendly. We especially loved the rooftop pool! Breakfast was great and we had some snacks/drinks at the pool which were also really nice. Would highly recommend to others and if would happily return!
Cara, 4-night trip
Verified

8/10 Very good

Over all this is a good hotel I would stay here again
Ernest, 1-night trip