Hipotels Gran Playa de Palma

Property class: 4
Family-friendly hotel with full-service spa, connected to the convention centre, near Playa de Palma

Choose dates to view prices

When you stay at Hipotels Gran Playa de Palma, you'll be within a 10-minute drive of Playa de Palma and El Arenal Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Other highlights include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar

For families (6)

  • Children's pool
  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$1,460
HK$1,620 total
includes taxes & fees
1 Nov - 2 Nov

Why we love this property

Work meets play
This hotel in an entertainment district features a 24-hour business centre and meeting rooms. Guests can unwind with spa services, massages, and a poolside bar.
Flavour for all meals
This hotel satisfies cravings with a full-service restaurant and well-stocked bar. A buffet breakfast provides fuel for daily adventures.

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Double Room, Balcony (2 adults)

A modern hotel room with a large bed, a desk with a flat-screen TV, a walk-in closet, and a bathroom with a glass shower enclosure.

Double Room, Balcony (2 adults)

9.4 out of 10
Exceptional
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View (2 adults)

A modern hotel room with a large bed, a desk with a flat-screen TV, a walk-in closet, and a bathroom with a glass shower enclosure.

Double Room, Balcony, Pool View (2 adults)

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 adults)

A modern hotel room with a large bed, a desk with a flat-screen TV, a walk-in closet, and a bathroom with a glass shower enclosure.

Double Room, Balcony, Sea View (2 adults)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace (2 adults)

A modern hotel room with a bed, sofa, TV, and a balcony with a city view.

Junior Room, Terrace (2 adults)

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View (2 adults)

A modern hotel room with a bed, sofa, TV, and a balcony with a city view.

Junior Room, Terrace, Pool View (2 adults)

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Sea View (2 adults)

A hotel room with a bed, a sofa, a TV, and a desk. There is a view of the beach and the ocean through large windows.

Junior Room, Terrace, Sea View (2 adults)

9.2 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room, Balcony (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Balcony

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Triple Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View (2 adults + 1 child)

A hotel room with a large bed, bedside tables, a TV, and a bathroom with a shower and sink.

Double Room, Balcony, Pool View (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Balcony, Pool View

A hotel room with a large bed, bedside tables, a TV, and a bathroom with a shower and sink.

Triple Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 adults + 1 child)

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room, Balcony, Sea View (2 adults + 1 child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Balcony, Sea View

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Triple Room, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Balcony

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room Single Use, Balcony

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (1 adult + 1 child)

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room, Balcony (1 adult + 1 child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Balcony, Pool View

A hotel room with a large bed, bedside tables, a TV, and a bathroom with a shower and sink.

Double Room Single Use, Balcony, Pool View

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View (1 adult + 1 child)

A hotel room with a large bed, bedside tables, a TV, and a bathroom with a shower and sink.

Double Room, Balcony, Pool View (1 adult + 1 child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (1 adult + 2 children)

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room, Balcony (1 adult + 2 children)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View (1 adult + 2 children)

A hotel room with a large bed, bedside tables, a TV, and a bathroom with a shower and sink.

Double Room, Balcony, Pool View (1 adult + 2 children)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Balcony, Sea View

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room Single Use, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (1 adult + 1 child)

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room, Balcony, Sea View (1 adult + 1 child)

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (1 adult + 2 children)

A modern hotel room with a bed, a sofa, a TV, and a bathroom visible through a glass door.

Double Room, Balcony, Sea View (1 adult + 2 children)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace (3 adults)

A modern hotel room with a bed, sofa, TV, and a balcony with a city view.

Junior Room, Terrace (3 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace (2 adults + 1 child)

A modern hotel room with a bed, sofa, TV, and a balcony with a city view.

Junior Room, Terrace (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View (3 adults)

A balcony with a glass table, two white chairs, a plate of croissants, and two glasses of orange juice.

Junior Room, Terrace, Pool View (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View (2 adults + 1 child)

A balcony with a glass table, two white chairs, a plate of croissants, and two glasses of orange juice.

Junior Room, Terrace, Pool View (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Sea View (3 adults)

A hotel room with a bed, a sofa, a TV, and a desk. There is a view of the beach and the ocean through large windows.

Junior Room, Terrace, Sea View (3 adults)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Sea View (2 adults + 1 child)

A hotel room with a bed, a sofa, a TV, and a desk. There is a view of the beach and the ocean through large windows.

Junior Room, Terrace, Sea View (2 adults + 1 child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace

A modern hotel room with a bed, sofa, TV, and a balcony with a city view.

Junior Room, Terrace

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View

A balcony with a glass table, two white chairs, a plate of croissants, and two glasses of orange juice.

Junior Room, Terrace, Pool View

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Sea View

A hotel room with a bed, a sofa, a TV, and a desk. There is a view of the beach and the ocean through large windows.

Junior Room, Terrace, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Room

  • Sleeps 10

Room

  • Sleeps 1

Room

  • Sleeps 1

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About the area

Map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600

What's nearby

  • Hipotels Convention Centre - 2 min walk - 0.2 km
  • Playa de Palma - 5 min walk - 0.4 km
  • La Porciuncula Church - 8 min walk - 0.7 km
  • El Arenal Beach - 19 min walk - 1.6 km
  • Port of El Arenal - 4 min drive - 1.8 km

Getting around

  • Palma de Mallorca (PMI) - 10 min drive
  • Marratxi Poligon Station - 13 min drive
  • Marratxi Station - 14 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive

Restaurants

  • ‪Megapark - ‬6 min walk
  • ‪Lino's II - ‬8 min walk
  • ‪Bamboleo - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Balneario 6 - ‬7 min walk

About this property

Hipotels Gran Playa de Palma

  • When you stay at Hipotels Gran Playa de Palma, you'll be within a 10-minute drive of Playa de Palma and El Arenal Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Other highlights include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 368 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (EUR 10 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • On-site garage

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Scooter/moped hire
  • Bike tour information
  • Beach nearby
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Segway hire/tours nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (5124 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Spa

Mallorca Wellness Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Dining

On-site venue – This buffet restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12.30 per person

Renovations and closures

This property is closed from 15 November 2026 to 11 February 2027 (dates subject to change).

Pets

  • Service animals exempt from fees

Parking

  • Covered self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hipotels Gran Playa de Palma Hotel
Hipotels Gran Playa de Palma Palma de Mallorca
Hipotels Gran Playa de Palma Hotel Palma de Mallorca

Frequently asked questions

Is Hipotels Gran Playa de Palma currently open?

This property is closed from 15 November 2026 to 11 February 2027 (dates subject to change).

Does Hipotels Gran Playa de Palma offer free cancellation for a full refund?

Yes, Hipotels Gran Playa de Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hipotels Gran Playa de Palma?

Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 7:00 PM.

Are pets allowed at Hipotels Gran Playa de Palma?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hipotels Gran Playa de Palma?

Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Hipotels Gran Playa de Palma?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at Hipotels Gran Playa de Palma?

No, this hotel doesn't have a casino, but Mallorca Casino (14-min drive) is nearby.

What is there to do at Hipotels Gran Playa de Palma and nearby?

Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes segway hire. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hipotels Gran Playa de Palma also has a 24-hour fitness centre and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Hipotels Gran Playa de Palma?

Yes, there's an on-site restaurant.

Does Hipotels Gran Playa de Palma have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hipotels Gran Playa de Palma like?

Hipotels Gran Playa de Palma is a short 7-minute walk from Playa de Palma and 19 minutes' walk from El Arenal Beach.

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Reviews

Hipotels Gran Playa de Palma Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is a highlight, with large pools, pleasant scents, and great views. (36 reviews)
  • Breakfast was highly praised for its quality, variety, and delicious options. (35 reviews)
  • The hotel's restaurant offered a great selection of delicious food with a good breakfast and dinner buffet. (29 reviews)
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Popular mentions

Room
Service staff
Food
Breakfast
Location
Beach
Restaurant
Water
Drinks
Spa

Reviews

Verified review

10/10 Exceptional

Me and my son enjoyed a great holiday in Mallorca in this hotel. The hotel is located very near to the beach (5 min walk). And although the hotel is also located closely to Mega Park club your night rest will not be disturbed. The hotel staff is very friendly, helpful and professional. The hotel offers a very tasteful breakfast buffet. I enjoyed the hotel facilities, in particular the wellness (incl spa, sauna, indoor swimming pool, ...) and two large outdoor pools. Rooms are clean, spacious and comfortable (good bed, airco, ...), including a balcony with nice view. There are many dining options and bars within walking distance, but also recommend the hotel's restaurant. Overall, I very warmly recommend this hotel for your stay on this beautiful isle.
Verified review

10/10 Exceptional

Super comfortable and clean hotel, excellent location, amazing food
Verified review

10/10 Exceptional

Excellent service, excellent food, very comfortable room and pool area - totally recommend
Verified review

8/10 Very good

Perfect stay

Lovely stay, hotel were very welcoming and friendly. Only in Palma 48 hours and chose the perfect hotel
Verified review

10/10 Exceptional

excellent hotel, great facilities
Verified review

10/10 Exceptional

The stay was excellent. Beautiful location, nice large pool and the views were amazing from the balcony
Verified review

10/10 Exceptional

Brilliant hotel at fair price. Excellent service and Food was good too
Verified review

10/10 Exceptional

The staff were brilliant, many thanks for their service and amazing hotel!
Verified review

10/10 Exceptional

Great hotel a block from the beach. They offer a great breakfast and dinner buffet. The room we stayed had a view of the 2 swimming pools and partial ocean view.
Verified review

10/10 Exceptional

Best hotel in the area

It’s amazing hotel. A lot of great facilities, I love the swimming pool and restaurants. The breakfast is so high quality with variety of foods. Very relaxing when staying. I also love it’s SPA and souna room.
Verified review

8/10 Very good

Really good hotel with staff that leave room to improve.
Verified review

10/10 Exceptional

Well run hotel. Staff was professional and very competent. Grounds and facilities top notch. Very impressive staff that was constantly cleaning, helping, and making sure the hotel was at the top of their game.
Verified review

10/10 Exceptional

Lovely spacious rooms, always enjoy our stay. The staff are very polite and nothing is too much trouble. Will be returning again, our 11th visit as it’s got all that we need on our cycling holidays.
Verified review

10/10 Exceptional

Our stay was fabulous, very clean modern hotel! We had a junior suite with a terrace and sea view. Breakfast was amazing, with so many options. We would definitely be coming back!
Verified review

8/10 Very good

the staff was very friendly, clean hotel, great rooms, lots of food options however quality of food could have been improved (some food was salty). good location by the water and good amenities. just wish we didn’t have to pay for water.
Verified review

10/10 Exceptional

Perfect! I couldn’t have chosen better! 5 mins to the beach, excellent breakfast and dinner buffet options ( I had the half board), beautiful and spacious bedroom, nice shower, loved the pools… Front desk attendant also helped us buying the excursions, which was a big plus.. I would definitely return!
Verified review

10/10 Exceptional

2nd time in the hotel- with our child now. everything was fine, very nice hotel and personal. short way to the sea. we booked hotel with breakfast, this was very nice too. we will come again.
Verified review

10/10 Exceptional

Everything about the hotel was 1st class. From the staff on reception, polite and helpful. To the cleanliness of our room, choice of food both in the morning and at dinner and the feel of security within the hotel. Will be back.
Verified review

10/10 Exceptional

This is a beautiful hotel and we enjoyed the spa & massage services, pool and restaurants on site. Staff were great! We were a bit disappointed with the location / proximity to the drunken chaos at the beach and distance from the old town. Just something to be aware of if traveling from far away - make sure you do your research on this location! Again, the hotel itself is beautiful and we would highly recommend the massage / spa services! However, trying to find decent dining options and activities within walking distance from the property was near impossible.
Verified review

6/10 Good

The property was great the place clean all over is great but staff needs to learn other language then just Spanish and be friendlier seems they don’t care except couple of them
Verified review

10/10 Exceptional

Not family friendly area.
Verified review

4/10 Fair

Great property overall. Really clean and well kept. Front desk service team could really use an education on hospitality. Tried to make multiple request by calling front desk and they did not want to seem to help accommodate. Not all too friendly either. Breakfast buffet had great selection. Houskeeeping staff was amazing ensuring room cleanliness. Overall a great stay. It would be More amazing if the front desk staff could be more accommodating to guests needs especially for being a 4 star hotel, now I can see why they are not a 5 star.
Verified review

8/10 Very good

Generally just a great hotel complex with everything you need. The pool area is probably the highlight for me. Would have been nice with a “real” restaurant and not just a buffet for dinner if you don’t feel like going somewhere in the evening. Can only speak for the room we got that while generally nice and tidy it could use a bit of a fix up to remove some wear and tear after years of use. Nothing major though. At this price level I would expect a basic fridge in the room to keep drinks cold.
Verified review

10/10 Exceptional

A very nice hotel, more impressive compared to the advertisement. The lobby, the rooms, the breakfast and dinner. The pool-bar. Efficiency of personell in restaurants. Especially appreciated the low noise level in the breakfast and dinner restaurants. The garden next to the pools were well maintained. Well working A/C in room and lobby. 100m from the beach and beach-walk. The prices at pool-bar were reasonable. Can highly recommend. If you visit the hotel, pay a visit at the top floor bar in the next door sister hotel ”palace”. Something to improve may be the quality of entertainment. Was a lot better on the top floor in sister hotel ”Palace”. The pools were no deeper tjan 1.20m and a bit too warm for my taste (36 degrees in shadow).
Verified review

10/10 Exceptional

One of the best hotels i've stayed in