Close to KKL Lucerne, ibis budget Luzern City is an eco-certified haven that offers a serene garden and snack bar. Connect with free in-room WiFi, take advantage of tour assistance and luggage storage. Previous guests rave about the hotel's helpful staff.
Ibis budget Luzern City puts you a short five-minute drive from Chapel Bridge and Swiss Transportation Museum. A snack bar/deli and a garden are other highlights. Fellow travellers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
128 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (1 total)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (CHF 27 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Facilities
Built in 2009
Safe-deposit box at front desk
Garden
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Some profits reinvested in community and sustainability
Double-glazed windows
Uses some LED lighting
Waste recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
Resort fee: CHF 2.60 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 7 for children
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Covered self-parking costs CHF 27 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Property Registration Number KZV-SLU-000086
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.
Also known as
ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne
Frequently asked questions
Does ibis budget Luzern City offer free cancellation for a full refund?
Yes, ibis budget Luzern City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis budget Luzern City?
Yes, pets are welcome, with a limit of 1 total. There's a charge of CHF 25 per pet, per night.
Is parking offered on site at ibis budget Luzern City?
Yes. Self-parking costs CHF 27 per day. Electric car charging is available.
What are the check-in and check-out times at ibis budget Luzern City?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at ibis budget Luzern City?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (2-min drive) is nearby.
What is there to do at ibis budget Luzern City and nearby?
Ibis budget Luzern City has a garden.
What's the area around ibis budget Luzern City like?
Ibis budget Luzern City is a short 13-minute walk from Chapel Bridge and 12 minutes' walk from The Swiss Path. The local area is considered walkable, as well as being good for public transport.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.2
Amenities
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Train station
Breakfast
Shower
Bed
Bus
Walking
Bathroom
Reviews
Verified
8/10 Very good
23 Mar 2026
excellent service. 12 min walk from the train station. staff were lovely. nice continental breakfast. room is very compact but considering the only thing i did in it was sleep, it was perfect. all in all a great budget friendly hotel
abdulkarim
abdulkarim, 1-night trip
Verified
8/10 Very good
10 Feb 2026
Budget choice in swiss for a short stay, room is clean
KA WAI
KA WAI, 1-night trip
Verified
10/10 Exceptional
26 Jan 2026
Very Good Hotel & It's Staff. Room Service was also very good
Harshrajsinh
Harshrajsinh, 9-night trip
Verified
10/10 Exceptional
26 Oct 2025
Room was clean, staff was welcoming, breakfast was great!
Would stay again!
Brock
Brock, 4-night trip
Verified
8/10 Very good
17 Nov 2025
Rooms were very clean and staff was friendly. Great location to get to the train station and easy access to busses. Really enjoyed stay!
Erin
Erin, 5-night trip
Verified
10/10 Exceptional
14 Oct 2025
breakfast was excellent for the price
Paul
Paul, 1-night trip
Verified
8/10 Very good
25 Mar 2026
I struggled a little with connecting to the internet. The floor I was on was being renovated. and the beds slid around on the floor too easily. The staff were wonderful and helpful, the room was clean. The breakfast was excellent value, and the location was very accessible to the trainstation and central bus lines.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
14 Nov 2025
Niko was very welcoming when we checked in - excellent customer service
Armilyn
Armilyn, 3-night trip
Verified
8/10 Very good
8 Jan 2026
The room was clean and well located, if tiny in wall to wall space. We found it adequate and got help from the front desk staff to navigate our needs.
Charlotte
Charlotte, 2-night trip
Verified
8/10 Very good
1 Dec 2025
centrally located..
Anurag
Anurag, 1-night trip
Verified
10/10 Exceptional
20 Sept 2025
Good centrally located
Matthew
Matthew, 2-night trip
Verified
8/10 Very good
27 Sept 2025
The hotel is in a very good location easy to get on and off the bus nice grocery store close by. The rooms are small, but very clean. Staff was very pleasant.
Barry
Barry, 3-night trip
Verified
8/10 Very good
15 Oct 2025
cleqn room, great and friendly staff. close to city centre and main station. economical and budget friendly
Naveed
Naveed, 4-night trip
Verified
10/10 Exceptional
31 Aug 2025
The staff are great especially Joyce who went out of her way to accommodate our needs.
Nida
Nida, 2-night trip
Verified
10/10 Exceptional
17 Sept 2025
Clean, basic, comfortable room. Breakfast was good, great dining options nearby. Beds are comfortable. Very friendly and informative staff. Would recommend.
JOSE
JOSE, 1-night trip
Verified
8/10 Very good
23 Sept 2025
This hotel exceeded my expectations. The rooms are small and the air conditioning does its best. The breakfast was a good value, it had lots of parking and the staff were helpful. I would stay here again. I was a solo traveler
Todd
Todd, 2-night trip
Verified
10/10 Exceptional
31 Aug 2025
Clean & easy to access.
Tat Hoi
Tat Hoi, 3-night trip
Verified
8/10 Very good
31 Jul 2025
Location is excellent but pls note this hotel has no AC but a decent simple hotel.
Evelyn
Evelyn, 2-night trip
Verified
8/10 Very good
11 Sept 2025
Budget stay in Luzern
It was a budget hotel but close to buses, trains and walking distance to lake and cafes. Toilet was snug but shower was ok. Bed was comfy. Staff were very helpful and friendly. We only wanted a bed and were out each day.
Margaret
Margaret, 3-night trip
Verified
8/10 Very good
29 Sept 2025
The staff at check in was friendly and excellent
I know that Luzern is not a cheap city. But I find the prices too high.
Heinz
Heinz, 2-night trip
Verified
10/10 Exceptional
31 Jul 2025
Perfect
The beds were better then mövenpicks in Zurich. Small rooms but ok. Good service in the reception, Hugo always had a smile and helped everyone.
Hedeel
Hedeel, 1-night trip
Verified
8/10 Very good
23 Sept 2025
We upgraded to the biggest room last-minute after reading about the smaller room size on the internet, and we are so glad we did! Facilities were very clean, and the hotel was walkable to the station and the Luzern city centre. The only complaint we would have was the wifi kept dropping in and out, maybe due to the location of our room.
Minh Triet
Minh Triet, 2-night trip
Verified
6/10 Good
11 Sept 2025
Good value. No extras.
Jonathan
Jonathan, 3-night trip
Verified
8/10 Very good
9 Oct 2025
Great Location and Service with Free Transport
While the room was somewhat small, it was great in the sense of all the lights and the ability to control them from your bed. Additionally each side of the bed as well as the top of the bunk bed have their own lights as well. It was a great stay overall. We only had the breakfast one day but it was good. Highly recommend as not far away from the bus stop and they provided a free bus pass for us to use in Luzern during our stay (since we trained and did not have a car)
Joseph
Joseph, 3-night trip
Verified
2/10 Poor
31 Aug 2025
Very uncomfortable, tiny, pricy, literally no space for anything, no private bathroom. It is a joke to call that a room
Stuff was very polite and friendly