citizenM Kuala Lumpur Bukit Bintang, near Pavilion Kuala Lumpur and KLCC Park, offers a vibrant retreat. Unwind with a drink at the bar or indulge in delicious meals at canteenM. With shopping on site and free WiFi, guests have praised the helpful staff for making their stay truly enjoyable.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Free parking
Free Wi-Fi
Air-conditioning
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Coffee shop/cafe
24-hour business centre
Business centre
3 meeting rooms
24-hour front desk
Coffee/tea in a common area
Communal living room
Front desk safe
Snack bar/deli
Feel at home (6)
Children stay free
Fridge
Private bathroom
Premium TV channels
Daily housekeeping
Blackout curtains
The current price is HK$410
HK$410
HK$462 total
includes taxes & fees
18 May - 19 May
Why we love this property
Culinary options 24/7
The 24-hour restaurant, cafe, and bar create a culinary paradise. A buffet breakfast with vegetarian options ensures every guest eats well.
Belle Epoque inspiration
This hotel showcases stunning Belle Epoque architecture in the city centre. Local artists' work adds a creative touch to the historic beauty.
Kuala Lumpur Forest Eco Park - 10 min walk - 0.9 km
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Kuala Lumpur International Airport (KUL) - 46 min drive
Kuala Lumpur Masjid Jamek Station - 13 min walk
Kuala Lumpur Pasar Seni Station - 15 min walk
Kuala Lumpur KTM Komuter Station - 20 min walk
Imbi Station - 13 min walk
Bukit Bintang Station - 13 min walk
Raja Chulan Station - 16 min walk
Restaurants
Just Fruits Neighbourhood Market - 3 min walk
Bröom at Bukit Bintang - 7 min walk
Jamaica Blue - 2 min walk
Flavors Restaurant - 4 min walk
Private Corner Cafe - 1 min walk
About this property
citizenM Kuala Lumpur Bukit Bintang
CitizenM Kuala Lumpur Bukit Bintang offers a great location, putting you within a short 10-minute walk of Jalan Alor and Petaling Street Market. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Belle Époque hotel is also a short five-minute drive from Berjaya Times Square and Pavilion Kuala Lumpur. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.
At a glance
DONE
Hotel size
175 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Shopping
Working away
24-hour business centre
3 meeting rooms
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM – On-site bar. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 60 per person
Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
Late checkout can be arranged for an extra charge of MYR 100 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel
Sky Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur
Frequently asked questions
Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 14-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.
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Reviews
citizenM Kuala Lumpur Bukit Bintang Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a wide selection and great value, often described as tasty and more than enough. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Bed
Breakfast
Value
Weather
Shower
Amenities
Reviews
Verified
10/10 Exceptional
5 Apr 2026
Great hotel in an excellent location. Staff were extremely pleasant and accommodating, breakfast was nice and beds were very comfortable.
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
28 Mar 2026
Clean, air conditioning is gd, quiet. Sink a bit small though
Lai Fun
Lai Fun, 3-night trip
Verified
10/10 Exceptional
28 Jan 2026
Great location. Very Modern and comfortable. Friendly staff and lots of shops and restaurants nearby. Would definitely stay there again
Mauricio
Mauricio, 2-night trip
Verified
8/10 Very good
7 Dec 2025
Good location, clean and friendly helpful staff.
Abdul
Abdul, 3-night trip
Verified
10/10 Exceptional
24 Dec 2025
Great value and good central location. Very clean and friendly staff, would come back again
Even Kvale
Even Kvale, 4-night trip
Verified
10/10 Exceptional
10 Feb 2026
The room was great, clean, air conditioning working properly. The location is perfect with the night market around the corner, 25 mins walking to the Petronas and KLCC.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
8 Nov 2025
Staff great, Rooms very good, price even better
JAIME
JAIME, 3-night trip
Verified
10/10 Exceptional
31 Jan 2026
Room was spotless and the staff were kind, courteous and always pleasant.. when I return I’ll definitely stay here again.. 10/10
Shane
Shane, 5-night trip
Verified
10/10 Exceptional
4 Feb 2026
Was great. Clean and convenient. Tech oriented.
Wunna
Wunna, 2-night trip
Verified
10/10 Exceptional
17 Nov 2025
Staff was super friendly and helpful! Process of checking in and out was seamless, room is exactly what you need if you’re visiting for a short trip, and the location was superb as well! Would stay again!
Ashley
Ashley, 3-night trip
Verified
10/10 Exceptional
5 Jan 2026
The room was clean and comfortable with a modern vibe. The bed was massive and there was a large window to see the area around the hotel. The location is excellent as it’s a few minutes walk from a supermarket, restaurants, bars and a night market.
Laney
Laney, 3-night trip
Verified
10/10 Exceptional
4 Jan 2026
Very beautiful and clean hotel. Great location. A lot of restaurants and famous Jalan Alor street are close by. The breakfast is good. The size of room is average not big enough but will do the job perfectly.
Very happy with staff and service. Very helpful and kind staff.
Benjamin
Benjamin, 11-night trip
Verified
10/10 Exceptional
31 Dec 2025
Room condition is very good .... location is convenience and many convenience store nearby too
Kee Shing
Kee Shing, 3-night trip
Verified
10/10 Exceptional
4 Dec 2025
Terrific staff in all aspects. Clean, spacious room with great shower, huge comfy bed and large window with neat automated blinds. Tasty buffet breakfast. Great location.
Gene
Gene, 3-night trip
Verified
10/10 Exceptional
20 Jan 2026
I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel.
Loretta
Loretta, 6-night trip
Verified
10/10 Exceptional
8 Nov 2025
Room was clean, comfortable and spacious. Great lobby for relaxing or working and friendly, professional staff.
shawn
shawn, 3-night trip
Verified
8/10 Very good
24 Dec 2025
It’s clean and in a convenient location. The blinds are really good and cut out the light so good to sleep.
Emmanuel Oluwatope
Emmanuel Oluwatope, 3-night trip
Verified
10/10 Exceptional
24 Jul 2025
Good location,nice staff,cozy room, recommend!
Verified traveller
3-night trip
Verified
10/10 Exceptional
22 Dec 2025
Perfect clean room, very good breakfast, staff was extremely helpful. Room is very technologically advanced. Although the washbasin outside the washroom was a little bit inconvenient but overall the experience was great
Syed Monir
Syed Monir, 2-night trip
Verified
8/10 Very good
18 Jun 2025
Staff were attentive and the location was great.
Syed
Syed, 7-night trip
Verified
10/10 Exceptional
9 Jan 2026
Nice place well centred. Had a chat with the gm. Great Guy very friendly. We are going back.
James Michael Brian
James Michael Brian, 6-night trip
Verified
8/10 Very good
20 Jan 2026
Room is comfortable and generally clean but still need to improve a bit
Staffs are nice and friendly
Neighbourhoods are very messy and dirty, rubbish all over outside, many many tour buses around, traffic jam in front of the property, is not that safe as my previous stays
Sin Ying
Sin Ying, 2-night trip
Verified
10/10 Exceptional
29 Oct 2025
Room was cozy and comfortable though would be small for a couple
Bertram
Bertram, 2-night trip
Verified
10/10 Exceptional
6 Dec 2025
from the moment i step into the hotel to my check out, everything from service to room was good. nothing to complain about.
Ser Chuan
Ser Chuan, 2-night trip
Verified
10/10 Exceptional
4 Mar 2025
Great stay!
Great stay! All staff were very friendly and helpful!