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Aluasoul Orotava Valley

4.0 star property
Adults-only hotel in Puerto de la Cruz with 2 restaurants and 2 bars/lounges

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Located close to Plaza del Charco, AluaSoul Orotava Valley - Adults only is a tranquil retreat with an ocean view. Enjoy a breakfast buffet, unwind at the sauna or poolside bar and relish local cuisine at one of the two on-site restaurants.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Cable/satellite TV service
  • Garden

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (3 Adults)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (1 Adult)

  • 40 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite (Teide View) (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (1 Adult)

  • Mountain view
  • 40 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Teide View) (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (2 Adults)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite (Teide View) (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (3 Adults)

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite Frontal Ocean View (1 adult)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 40 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Frontal Ocean View (3 adults)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (3 adults)

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite Frontal Ocean View (2 adults)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 40 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (3 adults)

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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includes taxes & fees
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About the area

Map
Calle Manuel Yanes Barreto, 15, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Garden Beach - 10 min walk - 0.9 km
  • Tenerife Beaches - 12 min walk - 1.0 km
  • Loro Park - 14 min walk - 1.2 km
  • Taoro Park - 15 min walk - 1.3 km
  • Plaza del Charco - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive
  • Tenerife (TFS-Tenerife South) - 74 min drive

Restaurants

  • ‪Quiosco Playa Jardín - ‬8 min walk
  • ‪Bar Corona - ‬9 min walk
  • ‪Tasca El Lagar - ‬12 min walk
  • ‪Patio del Loro - ‬4 min drive
  • ‪Cafetería Bahía Chiripa - ‬6 min walk

About this property

Aluasoul Orotava Valley

Situated by the ocean, Aluasoul Orotava Valley is a great choice for a stay in Puerto de la Cruz. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Terra Café, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Mediterranean hotel include 2 bars/lounges, a poolside bar and an outdoor tennis court.

All-inclusive

All-inclusive room rates at Aluasoul Orotava Valley are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site carport
    • Free off-site parking within 328 ft
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

What to do

  • Tennis
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Concerts/live shows
  • Evening entertainment
  • Ping pong
  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2001
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Outdoor tennis court
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Terra Café – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Mare Nubium – This restaurant specialises in local and international cuisine and only serves dinner. Open daily.
Kentia Pool Club – This bar is located by the pool. Open daily.
Agua Lobby Bar – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Diamante Suites Adults Puerto de la Cruz

Hotel Diamante Suites Adults

Diamante Suites Adults Puerto de la Cruz

Diamante Suites Adults

Hotel Diamante Suites Puerto de la Cruz

Diamante Suites Puerto de la Cruz

Diamante Suites

Hotel Diamante Puerto De La Cruz

Hotel Diamante Suites Tenerife/Puerto De La Cruz

Hotel Diamante Suites Adults Only

Hotel Diamante Suites

Aluasoul Orotava Valley

AluaSoul Orotava Valley Adults only

AluaSoul Orotava Valley - Adults only Hotel

AluaSoul Orotava Valley - Adults only Puerto de la Cruz

AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Frequently asked questions

Does Aluasoul Orotava Valley offer free cancellation for a full refund?

Yes, Aluasoul Orotava Valley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aluasoul Orotava Valley?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Aluasoul Orotava Valley?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Aluasoul Orotava Valley?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Aluasoul Orotava Valley?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Aluasoul Orotava Valley?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (5-min drive) is nearby.

What is there to do at Aluasoul Orotava Valley and nearby?

Have fun with on-site activities such as sailing, windsurfing and surfing and improve your game at the on-site tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Aluasoul Orotava Valley also has a garden.

Are there restaurants at or near Aluasoul Orotava Valley?

Yes, there are 2 on-site restaurants, featuring local and international cuisine and poolside dining.

Does Aluasoul Orotava Valley have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Aluasoul Orotava Valley like?

Aluasoul Orotava Valley is a short 9-minute walk from Garden Beach and 11 minutes' walk from San Felipe Castle.

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Reviews

Aluasoul Orotava Valley Reviews

7.6

Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.4

Property conditions & facilities

Reviews

Verified

8/10 Very good

Good value for the price

Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Joshua, 3-night trip
Verified

10/10 Exceptional

We had an amazing stay

The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Moran, 5-night trip
Verified

10/10 Exceptional

Everything was as expected. Would stay there again.
Sven, 8-night trip
Verified

10/10 Exceptional

A
Arnaud, 10-night trip
Verified

4/10 Fair

* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy * Cleaning not always well done (cups, coffee pads, herbal tea...) * Breakfast : coffee with old machines is disgusting, with new machines (2), long queues * Several times had to ask for butter * No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham
Didier, 7-night trip
Verified

8/10 Very good

Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde
Manfred, 7-night trip
Verified

8/10 Very good

Siisti ja tilava huone

Huone on siisti ja moderni. Äänieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herättää ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhäällä vuoren rinteellä. Erittäin hyvä aamiainen. Hyvä valinta
Pekka, 7-night trip
Verified

6/10 Good

Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Gordon Arthur, 3-night trip
Verified

8/10 Very good

Gut
Elisabeth, 7-night trip
Verified

6/10 Good

Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprüht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kümmern. Auf ein Bügeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fällt Ihnen anscheinend sehr schwer. Außerdem erst mal gezwungen, ein Bändchen am Arm zu tragen für den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser Bändchen war aus Stoff heißt also nach Hände waschen/ Duschen / schwimmen war das Ding immer nass.
Maytuka-Isabel, 7-night trip
Verified

8/10 Very good

Bel hôtel rénové Petit déjeuner décevant Buffet répétitif Le restaurant n’a pas de terrasse ce qui est dommage Les animations de l’hôtel laissent à désirer
Lucie, 7-night trip
Verified

10/10 Exceptional

Sehr schönes Hotel mit freundlichem Personal.
Antonia, 7-night trip
Verified

10/10 Exceptional

Excelente fin de semana larga

Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Gordon Arthur, 3-night trip
Verified

10/10 Exceptional

Bastante contento con la estancia.
Alejandro, 1-night trip
Verified

8/10 Very good

Hotel correcto, tuve problemas con la reserva, pero luego todo ok.
Noemi, 1-night trip
Verified

8/10 Very good

proche Loro parque et plage mais sur les hauteurs

Piscine agréable. grande chambre avec salon et balcon
Mikael, 7-night trip
Verified

8/10 Very good

Très bon en générale , chambre spacieuse et propre
7-night trip
Verified

4/10 Fair

Hôtel décevant pour un 4 étoiles

Publicité mensongère, nous attendions un miniclub vanté par vos soins qui n'existe pas. Hôtel relativement loin de la plage: 800m Hôtel de ville sans aucun extérieur. Snacks all inclusive peu étendu et qui ferme parfois 1h avant à la piscine. Points positifs : repas de bonne qualité et aire de jeux intérieure
6-night trip
Verified

10/10 Exceptional

Está bien si vas con niños, la comida está bien,el desayuno es un poco repetitivo, la habitación es amplia pero el siga cama que ponen a los niños muy incómodo.
7-night trip
Verified

10/10 Exceptional

Es la segunda vez que nos alojamos aqui, en familia, con dos niños. El hotel es muy cómodo y en general el personal muy amable. La situación es muy buena, al lado de Playa Jardin y Punta Brava, andando al LoroParque y al Puerto de la Cruz. La cuesta de subida es lo que peor se lleva sobre todo si vuelves cansado :-). Es cierto que los horarios estan pensados para extranjeros pero no es problema para nosotros. La comida bastante variada y buena calidad. En general un hotel muy recomendable en el que descansar unos dias o tener un punto para recorrer la isla.
Juan Andres, 14-night trip
Verified

8/10 Very good

Yo lo he visto un poco escaso en el tema del todo incluido,sobretodo en los horarios de la zona de la piscina cerraban a las 18.00 y snacks en el restaurante de arriba no habia y de 13.00 a16.00 en la piscina no disponia de snacks tampoco.
8-night trip
Verified

8/10 Very good

veldig bra for Family hotel og rent og fint god service,vi er fornøyd og glad.
Sritharan, 7-night trip
Verified

4/10 Fair

Inga diamanter & inga sviter här inte

Dessvärre levde det inte upp till 4 stjärnor överhuvudtaget. Trots reklam för det fanns ej AC, endast en mindre pool som var överfull, ingen närhet till havet, familjerum blev trasig bäddsoffesäng till barnen, lång kö för att komma in i frukostrummet, som var rörigt. Det enda plus var trevlig receptionist man då vi checkade ut efter endast 1 övernattning & ställde in de 4 övriga. Två stjärnor ger vi detta hotell.
Nina, 5-night trip
Verified

8/10 Very good

Lo mejor la cercanía de la piscina a la habitación del hotel, prácticamente al lado. El personal del hotel muy atento y simpático. Aparcamiento gratis muy cerca del hotel. En general un hotel muy bueno para pasar vacaciones en familia.
SERGIO, 7-night trip
Verified

8/10 Very good

No me parecio bien el horario de la piscina ya que cerraban a las 18h, ni el horario de las cenas que era de 19 a 21,30h, creo que los españoles normalmente cenamos mas tarde y mas si estamos de vacaciones
7-night trip