The Guesthouse

Property class: 3
Adventure Interlaken hotel with restaurant, connected to a shopping centre

Choose dates to view prices

The Guesthouse puts you within a 10-minute drive of Lake Brienz. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers say good things about the helpful staff and location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

For families (5)

  • Free cots/infant beds
  • Daily housekeeping
  • Bath or shower
  • High chair
  • Soundproofed rooms
The current price is HK$967
HK$1,064 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

7.0 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, and a view of the city through the window.

Superior Double Room

7.2 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

A compact room with two beds, a staircase, a built-in TV, and a wooden ceiling.

Family Quadruple Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

A hotel room with a large bed, a bedside table, a lamp, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Room

Superior Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

A bedroom with a loft-style ceiling, a bed, a wardrobe, and a desk area.

Family Room

  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Kunsthaus Interlaken - 2 min walk - 0.2 km
  • Höhematte Park - 5 min walk - 0.4 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Brasserie 17 - ‬3 min walk

About this property

The Guesthouse

  • The Guesthouse puts you within a 10-minute drive of Lake Brienz. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers say good things about the helpful staff and location.

At a glance

Hotel size

    • 60 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM

Special check-in instructions

    • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site parking only available on request
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 7 ft (CHF 15 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bike hire
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Guesthouse offer free cancellation for a full refund?

Yes, The Guesthouse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Guesthouse?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Guesthouse?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at The Guesthouse?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Guesthouse and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Guesthouse?

Yes, there's an on-site restaurant.

What's the area around The Guesthouse like?

The Guesthouse is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 7 minutes' walk from Interlaken Casino. Travellers say that the area is walkable and ideal for skiing.

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Reviews

The Guesthouse Reviews

7.8

Good

8.4

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Air conditioning
Walking
Bathroom
Guesthouse
Train station
Towns
Ambience

Reviews

Verified review

8/10 Very good

Hotel is Nice to stay Clean / helpful / Breakfast was Great 👍 10/10 Only didn’t have extra pillows because pillow provided was like Tortilla pillow.. Tea ☕️ and kettle Did not provide…… Rest of no complaints.. Love to stay agvain
Verified review

8/10 Very good

It was a bit spartan / no frills experience but it was clean and efficienct
Verified review

8/10 Very good

Great for staying with family and children.
Verified review

10/10 Exceptional

Clean, staff is very very kind, amazing location, breakfast was yummy and had a big selection
Verified review

10/10 Exceptional

We had a wonderful time at the Hey Hotel! The property is well maintained with modern amenities. It is close to Interlaken West and has good bus connections. The breakfast is good although it can get very busy at times as the hotel is quite popular.
Verified review

10/10 Exceptional

We stayed at the guest house by hey Hotel its clean and big, the breakfast is pretty good many choices. The place is close to everything it is also 5-10 minutes walk from the train station at Interlaken West.
Verified review

10/10 Exceptional

Clean, comfortable, EXCELLENT STAFF
Verified review

10/10 Exceptional

Accommodating staff Nice breakfast Close to any services Train station nearby It was a good stay Thank you Hey Hotel
Verified review

10/10 Exceptional

Staff were polite and professional. Our stay was trouble free. I would recommend to any friend.
Verified review

6/10 Good

Overall okay stay. Amenities were minimal. Breakfast was good, location great and staff helpful. A good option for a affordable stay in the area that meets your needs.
Verified review

8/10 Very good

Great breakfast selection
Verified review

8/10 Very good

Great location & staff were really helpful . If travelling during peak summer time just be mindful that there is no air conditioning, they do provide you with portable fan & it helps when you open windows but other than that everything else is great . Breakfast is amazing & very spacious room.
Verified review

4/10 Fair

The room smells bad, good breakfast
Verified review

8/10 Very good

The property has 2 bldgs, a hotel and a guest house. We stayed in the guest house. Breakfast was in the Hey hotel. Staff was friendly, check in was quick. Spacious loft style room. Separate beds for 4 adults. Good breakfast options. Storage room available for luggage after check out.
Verified review

10/10 Exceptional

Lovely breakfast Close to things on town Modern Friendly helpful staff
Verified review

10/10 Exceptional

Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
Verified review

8/10 Very good

We were in the Guesthouse which is the 'budget' rooms of The Hey Hotel. Room was clean, beds comfy, excellent breakfast. View from both our rooms was out onto the roof terrace of the next door building about a metre away. The rooms would benefit from a voile curtain for privacy without drawing curtains. This didn't really spoil our 2 night stay as we were only in the room to sleep. Easy access to Ost station, No 21 bus. And walkable to West Station.
Verified review

10/10 Exceptional

The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Verified review

8/10 Very good

Loved this place, great location.
Verified review

10/10 Exceptional

Reception was amazing and room was clean and comfortable
Verified review

6/10 Good

Yes shops & restaurants are very near
Verified review

10/10 Exceptional

Great breakfast, staff was very friendly. Loved the location.
Verified review

10/10 Exceptional

Great location
Verified review

8/10 Very good

Great, loved this place. Location is great!
Verified review

6/10 Good

Very surprised that this hotel was at 100% occupancy and doesn’t have a full time maintenance person. Shower was TINY and fittings were faulty. Staff did not react in any way positively. Breakfast was ok- but very crowded. Location was great- close to west train station.