Palace Natali, in the heart of the city, is a luxurious retreat where you can unwind by the poolside bar or explore nearby Pile Gate. Enjoy a breakfast buffet, connect with WiFi, and indulge in sports massage at this hotel that offers an array of activities such as hiking and biking.
VIP Access
Reviews
Loved by guests
9.6 out of 10, Loved by guests
Top-rated by travellersTop-rated by travellers
Popular amenities
Pool
Free breakfast
Spa
Free parking
Free Wi-Fi
Restaurant
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Fitness centre
Sauna
Steam room
Beach towels
Seasonal outdoor pool
Hot tub
Pool bar
Room service
Spa services
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Coffee/tea maker
Blackout curtains
Why we love this property
Work meets relaxation
Located in the city centre, this hotel offers meeting rooms and in-room computer stations. After work, guests can enjoy spa services, massages, and a sauna.
Local culinary delights
Indulge in free buffet breakfast and dinner at the restaurant. The bar beckons after hours, while private picnics and wine tours add gourmet flair.
Palace Natali puts you within a 10-minute drive of Pile Gate and Dubrovnik Ferry Port. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or body scrubs. A poolside bar, a fitness centre and a hot tub are other highlights at this luxurious hotel. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
20 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Check-out time is 11:00 AM
DONE
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 14
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
Private dining
Private picnics
Room service (limited hours)
What to do
Hiking/biking trails
Scooter/moped hire
Private winery tours
Pool table
Bike tour information
Beach nearby
Mountain biking nearby
Cave exploring nearby
Boat tours nearby
Waterskiing nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 1595
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Television in common areas
Fitness centre
Seasonal outdoor pool
Bike parking
Spa services
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Outdoor furniture
Traditional architecture
Accessibility
Tile flooring in public areas
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials and body scrubs.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 October to 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
Optional extras
Hosted evening meal costs EUR 70
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
The seasonal pool is open from May 01 to October 31
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Parties and events are allowed on site.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Palace Natali Hotel
Palace Natali Dubrovnik
Palace Natali Hotel Dubrovnik
Frequently asked questions
Does Palace Natali offer free cancellation for a full refund?
Yes, Palace Natali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palace Natali?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Palace Natali?
Sorry, pets aren't allowed.
Is parking offered on site at Palace Natali?
Yes, there's free self parking.
What are the check-in and check-out times at Palace Natali?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Palace Natali and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes cave exploring. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Palace Natali also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Palace Natali?
Yes, there's an on-site restaurant.
What's the area around Palace Natali like?
Palace Natali is in Pile, a short 16-minute walk from Pile Gate and 17 minutes' walk from Walls of Dubrovnik.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Palace Natali Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Amenities
9.8
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
12 Apr 2026
Beautiful hilltop retreat and amazing staff
Carrie
Carrie, 4-night trip
Verified
8/10 Very good
20 Sept 2025
Sophisticated hotel. Tranquil Good food friendly waiting staff
jill
jill, 2-night trip
Verified
10/10 Exceptional
7 Sept 2025
Amazing property away from bustle of old town. Incredible staff, delicious breakfast, peaceful private pool area, easy parking. Highly recommend. Bit of a walk to the old town but that was why I liked it - others might want to be closer. Buy some food from local market to feed the beautiful street cats on your walk down to town.
Francelle
Francelle, 3-night trip
Verified
10/10 Exceptional
11 Jun 2025
Lovely stay, the staff at Palace Natali catered to our every need and made us feel really comfortable. Room was comfortable, clean, and had a beautiful view. Food was excellent. Definitely would recommend.
Ryan
Ryan, 2-night trip
Verified
10/10 Exceptional
7 Oct 2023
Extremely helpful and friendly staff. Incredible views and a great room. Walkable to old town.
Gary
Gary, 3-night trip
Verified
10/10 Exceptional
31 Jul 2025
The beauty of this property is really not captured in the pictures online. You're in your own little sanctuary - after a day in the hustle and bustle of the old town, theres nothing more special than coming home to a palace - shared by very few. So much more special than the similar priced venues such as Rixos and Hilton. Just incredibly special.
georgina
georgina, 3-night trip
Verified
10/10 Exceptional
24 Aug 2024
Palace Natali Dubrovnik
This hotel is lovely it’s out of town so nice and quiet. Staff were very helpful and friendly. It’s a beautiful old building with modern facilities - a nice pool, a great place to relax. Thanks to Daniel and Toni for your help.
Scott
Scott, 7-night trip
Verified
10/10 Exceptional
16 Sept 2023
Was great
Was great, service was incredible. Building was incredible. Loads of fancy gadgets to work.
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
26 May 2024
Palace Natali Dubrovnik
This hotel is lovely it’s out of town so nice and quiet. Staff were very helpful and friendly. It’s a beautiful old building with modern facilities - a nice pool, a great place to relax. Thanks to Daniel and Toni for your help.
Scott
Scott, 7-night trip
Verified
8/10 Very good
7 Oct 2023
The property is stunning. The staff was amazing helping book transfers and held our bags until we departed.
The rooms outside of the main restored property leave a little bit to desired (but that is if you are being extremely critical)
Shane
Shane, 1-night trip
Verified
10/10 Exceptional
12 Jun 2024
We really enjoyed our stay at Palace Natali. The food was excellent but quite expensive, we would strongly recommend the chicken. The staff were friendly and helpful. The accommodation was very clean. The area is very quiet and the sunsets magical. Stairs back from the old town not for the weak of knees (>200). Dubrovnik old town is lovely and we would strongly recommend the cherry mojito at Tatas.
Sarah Jane
Sarah Jane, 7-night trip
Verified
8/10 Very good
11 Oct 2025
The hotel was in good condition with lovely views towards the sea. Our suite was very spacious with a large living area with TV and minibar. We were a little disappointed with our balcony with was very narrow with a high wall and restricted view though. The hotel staff were all very friendly and helpful and nothing was too much trouble. There is a nice outdoor pool, hot tub and sauna. Breakfast was okay but fairly limited choice with the cooked to order food all centred eggs. Plus it seemed to take an age to arrive even though it was fairly quiet most days. The hotel is set at the top of Dubrovnik and is a 20-25 minute walk down to the old town. So for those not wanting to walk up lots of steps I suggest a taxi back. Plus get an UBER much cheaper than local taxis. Overall we had a very enjoyable stay and thank all the staff for their efforts.
Matthew
Matthew, 7-night trip
Verified
10/10 Exceptional
15 Sept 2024
Suberb views, superior location, stellar property,
It's a fantastic property, however it is not five minutes from the ferry terminal, it's over half an hour away. It's fifteen minutes to the old city with a number of bars, bakeries, and grocery stores within a five minute walk. Located high on the hill, the view is amazing, but the entrance is a challenge to find, a discrete door on a narrow side street. The food is great, facilities are first rate, property is clean, crisp, and modern. Staff are friendly but inexperienced, have patience. I would definitely stay here again, excellent value.
Craig
Craig, 2-night trip
Verified
10/10 Exceptional
15 Jun 2024
Unique property finished really well. The team is friendly and attentive. Cleanliness was to a very high standard. The views are incredible. The gym was lacking in terms of cardio equipment but had a great stock of dumbbells (and was the most ‘petty’ gym I’ve seen!). Hotel definitely requires decent knees given all the stairs. Wholly recommend - would certainly return.
Katie
Katie, 5-night trip
Verified
10/10 Exceptional
16 Jul 2024
Amazing hotel find
Perfect for a long weekend away in Dubrovnik. The hotel is stunning - inside and out. Our room was large, comfortable and clean. The outside has the most exquisite gardens. The pool area is wonderful - with a good sized pool, jacuzzi etc and you can swim looking out to the sea. The staff could not do enough for us and really made the stay. Can’t recommend highly enough. The only thing to mention was it’s high up the hillside so walking down to the Old town is absolutely fine but even though it’s 20 minutes away recommend getting a taxi home but it only costs a mere 8 euros.
PS; Use Uber as no taxi driver knows where it is because it’s brand new.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
3 Oct 2023
Enchanting Moments at Palace Natali
Hello all!
Fresh from Dubrovnik and let me dive straight into our delightful stay at Palace Natali! A newbie in town since May 2023, and wow, it’s a stunner. It is only a brief 15-minute walk from The Old City, it’s the best of both worlds - close to the historical treasures yet a tranquil escape from the tourist bustle when you need it.
What struck us was its intimate vibe with just 20 rooms and a heap of cool facilities - think lush gardens to unwind in, a fully-equipped gym, a fun game room, and a pool to dip into. Not forgetting the available massages, which trust me, are bliss after a day exploring! Their super handy app to order drinks and snacks anywhere on-site was a cherry on top.
The rooms? Spacious and elegant, with the AC hitting the spot during those warm evenings. Our mornings often started with leisurely coffees and crisp croissants, while evenings wrapped up with serene wine sessions, overlooking The Old City. It’s these moments that are just priceless, aren’t they?
The service was on-point - genuinely top-tier without being pretentious. Honestly, every bit of our stay screamed luxury without that painful price tag to match. We’re already dreaming of round two in Croatia, and Palace Natali will undoubtedly be our pick again. If Dubrovnik’s on your radar, give this place a go, and if The Old City stays are tempting you, we’d say - rethink and give Palace Natali a whirl instead!
Luis
Luis, 4-night trip
Verified
10/10 Exceptional
15 Sept 2025
Beautiful hotel
Beautiful facilities
15 min walk to town
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
12 May 2024
What a wonderful place to stay. Thoroughly enjoyed our stay here.
Amanda Helena
Amanda Helena, 3-night trip
Verified
10/10 Exceptional
21 May 2025
Great staff and service! A beautiful and quiet oasis!
John
John, 2-night trip
Verified
10/10 Exceptional
12 Jul 2023
Beautiful restored property with lovely grounds. Staff extremely helpful and food was delicious.
Inga
Inga, 4-night trip
Verified
10/10 Exceptional
28 Aug 2024
The staff (Daniel and Lidia) were exceptional
Great service
Very helpful
Room cleaness can be improved
Beautiful facility
Nice breakfast and restaurant
George
George, 4-night trip
Verified
10/10 Exceptional
25 Jun 2025
a tranquil oasis!
This tranquil oasis is the perfect escape from the hustle & bustle from old town, yet still within walking distance! The grounds & rooms are immaculate and the staff is attentive and very kind. You are treated like royalty. The food is also delicious! I truly can’t say enough good things about this intimate hotel and will definitely be back.
Lea
Lea, 3-night trip
Verified
10/10 Exceptional
29 Sept 2024
This small hotel is a real gem. Gorgeous rooms, beautiful grounds and easy walk to Dubrovnik’s Old Town. The staff and service are first-rate. Highly recommend.
Anastasia
Anastasia, 2-night trip
Verified
10/10 Exceptional
12 Jul 2023
Wonderful location and ultra modern and clean.
Fantastic and helpful staff.
Planning on returning.
Frederick
Frederick, 1-night trip
Verified
10/10 Exceptional
2 Oct 2025
We had a wonderful stay at Palace Natali. The hotel and grounds are beautiful. The staff are all extremely friendly and helpful and made our stay really enjoyable. We enjoyed relaxing by the pool - so peaceful, a complimentary drink on the terrace at sunset, relaxing on the comfortable seats in the Olive Garden and chatting to the lovely staff and other residents.
As mentioned in all reviews the steps down to the Old Town are fine, the steps back up are more challenging but are absolutely doable, particularly at the cooler times of evening and night. A bit trickier when it’s very hot but there’s also the option of a short taxi ride instead. Dubrovnik is a fabulous place to visit - we’ll be back :o)