Located in Inverness City Centre, near the historic Inverness Castle, Best Western Inverness Palace Hotel & Spa offers an upscale eco-certified retreat. Indulge in rejuvenating treatments at Sleeping Beauty Spa and enjoy convenient amenities like free self parking and a computer station.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pet-friendly
Free parking
Free Wi-Fi
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is HK$2,402
HK$2,402
HK$2,883 total
includes taxes & fees
17 May - 18 May
Why we love this property
Work and play perfection
Located in the city centre, this hotel offers meeting rooms and business centers for productivity. Spa services and a sauna await after work hours.
Flavourful dining scene
The hotel's restaurant serves local cuisine with vegan and vegetarian options. A cafe and bar round out the scene. Buffet breakfast starts each day deliciously.
Dive into bliss
An indoor pool provides a refreshing oasis for swimming and relaxation at this hotel. Perfect for a splash session any time of year.
Inverness Visit Scotland Information Centre - 3 min walk - 0.3 km
Eastgate Shopping Centre - 4 min walk - 0.4 km
Victorian Market - 4 min walk - 0.4 km
Getting around
Inverness (INV) - 22 min drive
Inverness Station - 11 min walk
Beauly Station - 16 min drive
Conon Bridge Station - 17 min drive
Restaurants
McDonald's - 4 min walk
Xoko - 4 min walk
Johnny Foxes - 2 min walk
Number 27 - 5 min walk
The Castle Tavern - 7 min walk
About this property
Inverness Palace Hotel & Spa, WorldHotel Distinctive
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers a fantastic location, putting you only steps from Inverness Castle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this Victorian hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.
At a glance
DONE
Hotel size
110 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site valet parking (GBP 10 per stay)
Wheelchair-accessible parking on site
Limited self- and valet parking on-site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Awards and affiliations
Eco-certified property
This property participates in the Green Tourism Programme and REST – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 14.95 for children
Children & extra beds
Rollaway beds are available for GBP 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Valet parking costs GBP 10 per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Also known as
Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Inverness Best Western
Best Western Inverness Palace Hotel Inverness
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Western Inverness Palace Hotel And Spa
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness
Frequently asked questions
Is there a pool at Inverness Palace Hotel & Spa, WorldHotel Distinctive?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Inverness Palace Hotel & Spa, WorldHotel Distinctive?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Inverness Palace Hotel & Spa, WorldHotel Distinctive?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Inverness Palace Hotel & Spa, WorldHotel Distinctive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Inverness Palace Hotel & Spa, WorldHotel Distinctive and nearby?
Inverness Palace Hotel & Spa, WorldHotel Distinctive has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Inverness Palace Hotel & Spa, WorldHotel Distinctive?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Inverness Palace Hotel & Spa, WorldHotel Distinctive like?
Inverness Palace Hotel & Spa, WorldHotel Distinctive is located by the river in Inverness City Centre, a short 9-minute walk from Inverness Castle and 3 minutes' walk from Inverness Cathedral. Travellers say that the hotel is in a great location.
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Reviews
Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The spa facilities were excellent, clean, and luxurious, with many guests enjoying the pool, hot tub, sauna, and steam room. (21 reviews)
The pool and hot tub were a highlight, with many guests praising their cleanliness and relaxing atmosphere. (14 reviews)
Breakfast was consistently described as excellent, good, and fantastic with a great selection. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
River
View
Bed
Food
Restaurant
Parking
Reviews
Verified
8/10 Very good
5 Apr 2026
Well appointed quiet rooms. Bar/Lounge areas very comfortable. Great location for all city centre and riverside activities
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
26 Jan 2026
Excellent hotel in a fantastic location.
Alex
Alex, 2-night trip
Verified
10/10 Exceptional
16 Mar 2026
Great place with easy access to Inverness city center with excellent restaurants. Beautiful View of the river and castle. Bonus with a nice pool/sauna free of cost.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
25 Mar 2026
Good service, ease of check in. Room clean and tidy.
Catherine
Catherine, 2-night trip
Verified
10/10 Exceptional
12 Feb 2026
Lovely room, helpful staff, amazing facilities
Donna
Donna, 1-night trip
Verified
10/10 Exceptional
24 Mar 2026
Laundry service good and bar service good
Alastair
Alastair, 3-night trip
Verified
10/10 Exceptional
22 Mar 2026
3rd visit to The Palace, and again such a lovely experience. Hotel staff very friendly and helpful. Stayed in the adjacent building, which was lovely with Castle view. Parking limited, but parked with ease.Spa facilities a bonus.
Excellent location.
Both my daughter and I now have this as our favourite hotel in Inverness.
Dolina
Dolina, 1-night trip
Verified
8/10 Very good
14 Mar 2026
Had a very enjoyable stay. The room and facilities were lovely.
Only complaint was there was a dog barking on my second night and some noise from other people staying in the hotel.
The gym and swimming pool were very nice. Close proximity to lots of places to eat in the city centre. The hotel is situated in a Beautiful spot looking at the castle and the best view down the river Ness.
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
17 Nov 2025
Room was comfortable and breakfast was spot on
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
12 Mar 2026
Clean spacious room and special thanks to Mathew for upgrading our room to river facing.
Staff are very courteous and helpful
The Spa onsite is a welcome.
The charging station was electric cars were not fully functional but staff did try to reserve one for me.
Will stay again.
Sujit
Sujit, 1-night trip
Verified
10/10 Exceptional
16 Jan 2026
wonderful friendly staff
Grace
Grace, 2-night trip
Verified
8/10 Very good
2 Dec 2025
Clean room, very helpful staff lovely coffee and wine in the bar. Will visit again
Nikki
Nikki, 1-night trip
Verified
10/10 Exceptional
25 Jan 2026
Staff at restaurant were lovely especially the young guy who was doing accountancy at Aberdeen University .
Joanna
Joanna, 2-night trip
Verified
10/10 Exceptional
2 Nov 2025
Very clean and modernised hotel great location friendly staff
Jack
Jack, 1-night trip
Verified
8/10 Very good
13 Nov 2025
Wonderful location
Bonnie
Bonnie, 2-night trip
Verified
10/10 Exceptional
5 Nov 2025
As always great place to stay. Clean tidy great staff and service
Amanda
Amanda, 3-night trip
Verified
8/10 Very good
26 Dec 2025
Great location, staff were very helpful. Car park was full so we were given a pass for a close by alternative.
Joanne
Joanne, 2-night trip
Verified
4/10 Fair
30 Mar 2026
Hotel is very outdated. Why are you still using carpets and they were not clean? Room had a weird odor and was obscenely HOT. Food was terrible! Parking was a nightmare. No amenities like complimentary water! Only positive is the location. NO THANK YOU!! So many other hotels I've stayed at and so much better!!
Sarah
Sarah, 2-night trip
Verified
6/10 Good
28 Feb 2026
Definitely a lot of positives, the place looks great, includes the spa. The staff are great. The negatives was the wifi was hit and miss and when your phone signal is poor this is a nightmare. The layout of the breakfast is very poor, customers and staff moving in all directions leading to a shambles. Also a decent lager like peroni wants adding to the bar.
Dave
Dave, 2-night trip
Verified
10/10 Exceptional
1 Nov 2025
Rooms were spotless and comfy.
Jeffrey
Jeffrey, 1-night trip
Verified
8/10 Very good
14 Jan 2026
Staff amenities
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
10 Dec 2025
Had a lovely stay in this hotel. The room was very clean and well appointed. The front desk staff were very friendly and accommodating. The location was superb for exploring the City. Wouldn’t hesitate to recommend!
Melissa
Melissa, 2-night trip
Verified
10/10 Exceptional
9 Sept 2025
Great location with a castle view
Absolutely lovely hotel in a great location. Would definitely stay here again.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
28 Nov 2025
A very comfortable and clean hotel, ideally located for central Inverness and beautifully decorated for Christmas when we stayed. The leisure facilities were much appreciated and staff throughout the venue are friendly and helpful,
Clare
Clare, 1-night trip
Verified
10/10 Exceptional
4 Jan 2026
A staff member in the bar area Atena I think her name was !!
So helpful and happy great worker.