FAYA Hotel

Property class: 4.5
Luxury Douala hotel with full-service spa, connected to a shopping centre

Choose dates to view prices

Located just 4.7 mi (7.6 km) from the airport, FAYA Hotel offers free pick-up service (available 24 hours). Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a poolside bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free airport pick-up
  • Fitness centre
  • Pool bar
  • Coffee shop/cafe
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Private bathroom
  • Private pool
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
The current price is HK$388
HK$531 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a nightstand, a painting on the wall, and a window with curtains.

Executive Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and curtains.

Executive Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Room

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Queen Bed

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, and a mirror.

Executive Twin Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

A living room with two yellow armchairs, a glass coffee table, a lamp, and a painting on the wall.

Deluxe Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

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8.2 out of 10, Very good, 177 reviews
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HK$1,145 total
includes taxes & fees
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About the area

Map
Akwa, Boulevard du 27 Aout, Douala, Région du Littoral, 37

What's nearby

  • Eko Market - 19 min walk - 1.6 km
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.7 km
  • Espace Doual'art - 2 min drive - 2.3 km
  • Port of Douala - 4 min drive - 3.4 km
  • Douala Grand Mall - 5 min drive - 5.0 km

Getting around

  • Douala (DLA-Douala Intl.) - 20 min drive
  • Free airport pickup

Restaurants

  • ‪La Reine - ‬17 min walk
  • ‪Mc Cofee - ‬18 min walk
  • ‪Mc Burger - ‬9 min walk
  • ‪Opiom Bali - ‬16 min walk
  • ‪kadjidja - ‬16 min walk

About this property

FAYA Hotel

  • Located just 4.7 mi (7.6 km) from the airport, FAYA Hotel offers free pick-up service (available 24 hours). Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a poolside bar.

At a glance

Hotel size

    • 132 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Free airport pickup on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining

What to do

  • Pool table
  • Table football

Working away

  • 24-hour business centre
  • Meeting rooms
  • Co-working spaces
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • Television in common areas
  • Communal living room
  • Fitness centre
  • An indoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Smart speaker
  • 43-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Private pool

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, MEN $ LADIES. The spa is open daily.

Dining

F-Bar – On-site cocktail bar. Open daily.
Green Lounge – On-site bistro. Open daily.
L'Aromate – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.10 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 16.0 per night
  • Rollaway beds are available for EUR 23.0 per night

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

FAYA HOTEL Hotel
FAYA HOTEL Douala
FAYA HOTEL Hotel Douala

Frequently asked questions

Does FAYA Hotel offer free cancellation for a full refund?

Yes, FAYA Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at FAYA Hotel?

Yes, there's an indoor pool.

Are pets allowed at FAYA Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at FAYA Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by FAYA Hotel?

Yes, a free shuttle from the airport is available.

What are the check-in and check-out times at FAYA Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at FAYA Hotel and nearby?

FAYA Hotel has 2 bars and a spa, as well as private pools and a fitness centre.

Are there restaurants at or near FAYA Hotel?

Yes, there are 2 on-site restaurants.

Does FAYA Hotel have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around FAYA Hotel like?

FAYA Hotel is in Akwa II, a short 17-minute walk from Cathedral of Saints Peter and Paul and 18 minutes' walk from Eko Market.

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Reviews

FAYA Hotel Reviews

8.2

Very good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Excellent front-desk service!
Verified review

10/10 Exceptional

This hotel is located in Akwa and accessible to many areas. Finex voyage, market, and shopping center are within a shot walk. The guest wifi was non accessible. The hotel had to provide me with their own internet access. Overall, the staff were very helpful. I would not hesitate to book another stay on my next travel to Douala.
Verified review

8/10 Very good

Great place
Verified review

10/10 Exceptional

Excellent service, the room is big and comfortable, friendly staff.
Verified review

8/10 Very good

The hotel is spacious and their staffs re friendly too,
Verified review

10/10 Exceptional

I really enjoyed my stay over there . Staff was very nice and always willing to help .
Verified review

10/10 Exceptional

Staffs very friendly
Verified review

10/10 Exceptional

Excellent service. Manager and staff very personable, security is great and almost felt like body guards. Going back there for sure 🙂
Verified review

4/10 Fair

This was not a clean place to stay. Shower water was discolored.
Verified review

8/10 Very good

The hotel is nice but the beds tend to be very soft around the edges which makes things uncomfortable.
Verified review

6/10 Good

There was no staff at the front office. The bellman brought my luggage at the front office, but there was no attendant. I had to wait for 30 minutes before the attendant comes.
Verified review

8/10 Very good

My preferred hotel in Douala

This is my preferred hotel in Douala. One issue is the bed with edges that are too soft and one can easily fall off the bed. Other than that, everything else is great.
Verified review

8/10 Very good

Tourist Levy should included by Expedia at purchase.
Verified review

8/10 Very good

The hotel seem a bit worn out for its short period of time. The customer service was helpful especially since they forgot to pick me up, and later send a vehicle to get me. Breakfast for great, love the varieties. The rooms were small as compared to what I saw online, however, the bed was comfortable. All the same love the customer service, very friendly.
Verified review

6/10 Good

The hotel staff , food were great but we constantly had issues with water. Either it’s no water available
Verified review

10/10 Exceptional

They conceal the requirement to remit additional tax obligations that exceed the amounts indicated by the application.
Verified review

6/10 Good

The problem of dirtiness and crowds around the neighborhood could be of the city and or state level of responsibility other than that the hotel is performing okay in terms of safety and cleanliness. One other thing that could be added is the fact that there is no shower curtains in the bathrooms.
Verified review

8/10 Very good

Le personnel très sympathique et professionnel, je remercie particulièrement le chauffeur qui est venue m’attendre à l’aéroport … je recommande cet hôtel . Sécurité au top et le grand plus c’est que l’hôtel n’est pas loin des agences de voyage, je n’hésiterai pas de réserver le même hôtel à mon prochain séjour
Verified review

8/10 Very good

Top à refaire
Verified review

8/10 Very good

Le personnel, professionnel et disponible souriant, vraiment à l’écoute, je conseille cet hotel
Verified review

8/10 Very good

Wiffi compliquer
Verified review

8/10 Very good

Tres bon service, courtois et professionnel. Un peu bruyant du fait de sa localisation Mais tres bien dans l'ensemble
Verified review

10/10 Exceptional

Som at føle sig hjemme

Service var super god og personalet venlige og alt hjælpsomme - som at føle sig hjemme. Gode rene værelser - super en rigtig god og dejlig oplevelse - jeg glæder mig til næste besøg
Verified review

8/10 Very good

Verified review

10/10 Exceptional