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The Cloud One Frankfurt-Metropolitan

Luxury hotel with restaurant, connected to a shopping centre, near Alte Oper

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In the heart of Frankfurt, Metropolitan Hotel by Flemings offers an Italian culinary experience at 7Paintings and a cozy coffee shop. Discover the perfect blend of modern comfort and literary charm with a library, dry cleaning services, and in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is HK$526
HK$600 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Plus King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Plus Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Signature Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room (CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (CLOUD)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room (CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (CLOUD)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room (THE CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (THE CLOUD)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room (THE CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (THE CLOUD)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Signature Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Double Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Plus Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Single Room

  • Sleeps 1
  • Free Wi-Fi

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About the area

Map
Poststr. 6, Frankfurt, HE, 60329

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 4 min walk - 0.4 km
  • Skyline Plaza - 6 min walk - 0.6 km
  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 13 min walk - 1.2 km

Getting around

  • Frankfurt Airport (FRA) - 25 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt (Main) Central Station - 4 min walk
  • Central U-Bahn - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Platz der Republik Tram Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Asia Gourmet - ‬2 min walk
  • ‪Gleis 25 - ‬1 min walk
  • ‪Wirtshaus Hauptbahnhof - ‬1 min walk

About this property

The Cloud One Frankfurt-Metropolitan

When you stay at The Cloud One Frankfurt-Metropolitan, you'll be a short five-minute drive from Frankfurt Trade Fair and Alte Oper. Guests can visit the fitness centre for a workout or grab a bite to eat at 7Paintings, which serves Italian cuisine. This luxurious hotel is also a short five-minute drive from Frankfurt Christmas Market and Römerberg. Fellow travellers love the helpful staff. Public transportation is only a short walk: Central U-Bahn is 3 minutes and Central Station Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 131 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 66 ft (EUR 30 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (8611 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Library
  • Fitness centre
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 36-inch TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Dining

7Paintings – This restaurant specialises in Italian cuisine.
Metropolitan Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 12.25 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per person (one-way)

Children & extra beds

  • Rollaway beds are available for EUR 25 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25.00 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (66 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parties and events are allowed on site.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Mobile payment options include: Google Pay and Apple Pay.

Cashless transactions are available.

Also known as

Steigenberger Metropolitan Hotel Frankfurt

Steigenberger Metropolitan Hotel

Steigenberger Metropolitan Frankfurt

Steigenberger Metropolitan

Metropolitan By Flemings

Steigenberger Metropolitan

Metropolitan Hotel by Flemings Hotel

Metropolitan Hotel by Flemings Frankfurt

Metropolitan Hotel by Flemings Hotel Frankfurt

Frequently asked questions

Does The Cloud One Frankfurt-Metropolitan offer free cancellation for a full refund?

Yes, The Cloud One Frankfurt-Metropolitan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cloud One Frankfurt-Metropolitan?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is an airport shuttle service offered by The Cloud One Frankfurt-Metropolitan?

Yes, an airport shuttle is available. The charge is EUR 35 per person one-way.

What are the check-in and check-out times at The Cloud One Frankfurt-Metropolitan?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at The Cloud One Frankfurt-Metropolitan and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near The Cloud One Frankfurt-Metropolitan?

Yes, 7Paintings offers Italian cuisine.

What's the area around The Cloud One Frankfurt-Metropolitan like?

The Cloud One Frankfurt-Metropolitan is a short 3-minute walk from Central U-Bahn and 10 minutes' walk from Frankfurt Trade Fair.

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Reviews

The Cloud One Frankfurt-Metropolitan Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great with a variety of options and excellent quality. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Train station
Location
Breakfast
Bed
Bar
Restaurant
Trip
Spacious room

Reviews

Verified

10/10 Exceptional

Hotel is A+++. However the area is like a “B” grade zombie movie. Drug addicts, dealers, pimps and pickpockets. It is a shame given how wonderful the hotel and staff is.
B, 2-night trip
Verified

10/10 Exceptional

extremely convenient and great value
Lawrence, 1-night trip
Verified

10/10 Exceptional

Newly renovated hotel, quiet rooms and right next to the train station! Would stay again.
Jonathan, 1-night trip
Verified

8/10 Very good

staff was very helpful
Nina, 1-night trip
Verified

10/10 Exceptional

Great staff and breakfast
Steven, 4-night trip
Verified

4/10 Fair

Location did not feel safe. Way overpriced for location and overall comfort
Enzo, 4-night trip
Verified

10/10 Exceptional

It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!
Michelle, 4-night trip
Verified

10/10 Exceptional

Great location for travelers
Thomas, 1-night trip
Verified

8/10 Very good

The staff was very helpful with directions and suggestions.
Wanda, 3-night trip
Verified

10/10 Exceptional

Great stay, Very thankful for this hotel. They were a God send when I really needed the pick up.
Jimmy, 1-night trip
Verified

10/10 Exceptional

Very easy access from the train station and check in was efficient and friendly
Jenny, 1-night trip
Verified

10/10 Exceptional

Best breakfast ever!
Barbara, 1-night trip
Verified

10/10 Exceptional

Surprisingly great hotel, very modern and quiet!
Stephen, 2-night trip
Verified

10/10 Exceptional

Probably one of the nicer hotels in this area
Brian, 1-night trip
Verified

10/10 Exceptional

Good staff were great
shadab Ghasemi, 2-night trip
Verified

10/10 Exceptional

Clean , silent and great breakfast!
Adriana, 3-night trip
Verified

8/10 Very good

Friendly staff convenient location minutes to transit very good breakfast lot of various
Thu lap, 4-night trip
Verified

10/10 Exceptional

Easy, very friendly and fast check in and is in a great location too!
Thomas, 1-night trip
Verified

10/10 Exceptional

Bery nice hotel, would recommend
Ian, 3-night trip
Verified

4/10 Fair

Cold room upon arrival, needed engineer to fix however never reached suitable temperature my entire stay. Extremely costly (excess of 220 euros) for 1 night for an extremely mediocre hotel.
Gordon, 1-night trip
Verified

6/10 Good

Ok for one night stop over. Very small rooms
Kim, 2-night trip
Verified

10/10 Exceptional

Wonderful breakfast, so easy to get to from the train station, a seamless 24 hours in Frankfurt
Samantha, 1-night trip
Verified

10/10 Exceptional

Hospitable receptionist, spotless and well maintained accommodation.
Nikki, 1-night trip
Verified

8/10 Very good

Just across the Frankfurt central train station
eddy, 4-night trip
Verified

10/10 Exceptional

Very well located, in front to the train station and 8 minuts walking from down town Nice hotel, very good reception, very kind staff
Ana, 2-night trip