Escape to Mercure Hotel Hagen, where upscale comfort meets natural charm. Unwind with a Thai massage at the onsite spa or stroll through the garden near the vegetable patch. Connect to free in-room WiFi, enjoy a drink by the lobby fireplace, and explore nearby Elbershallen and Osthaus Museum Hagen.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Spa
Pet-friendly
Parking available
Free Wi-Fi
Restaurant
Gym
Main amenities (12)
Housekeeping (on request)
Restaurants and bar/lounge
Full-service spa
Breakfast available
Fitness centre
Sauna
Self parking
Room service
Business centre
Meeting rooms
Terrace
24-hour front desk
Feel at home (6)
Children stay free
Private bathroom
Premium TV channels
Garden
Terrace
Laundry facilities
The current price is HK$685
HK$685
HK$733 total
includes taxes & fees
31 May - 1 Jun
Why we love this property
Work and play balance
Located in the city center's entertainment district, this hotel offers meeting rooms and a business centre. After work, the spa, sauna, and bar await.
Eco-friendly dining
The restaurant serves locally-sourced and organic fare. Vegan and vegetarian options shine at breakfast, with a buffet that caters to plant-based preferences.
Spa day haven
The full-service spa offers daily treatments and Thai massages in serene rooms. A sauna, fitness room, and garden complete this hotel's wellness experience.
Hagen Westphalian Open-Air Museum - 8 min drive - 3.3 km
Getting around
Dortmund (DTM) - 34 min drive
Düsseldorf Intl. Airport (DUS) - 67 min drive
Hagen-Oberhagen Station - 9 min walk
Hagen Central Station - 26 min walk
Hagen (ZEY-Hagen Train Station) - 26 min walk
Restaurants
Pott Blümchen - 12 min walk
Alexandros Grill - 8 min walk
Ali Grill - 9 min walk
Steakhaus Adria - 11 min walk
Café de Paris - 12 min walk
About this property
Mercure Hotel Hagen
Mercure Hotel Hagen puts you in a great location, within a short 10-minute walk of Stadthalle Hagen and Elbershallen. Guests can be pampered with Thai massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness centre and a sauna.
At a glance
DONE
Hotel size
146 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 9.00 per night; includes in/out privileges)
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Full-service spa
Sauna
Massage/treatment rooms
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Travel cot
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping on request
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Thai massages and massages. The spa is equipped with a sauna. The spa is open daily.
Dining
On-site venue – bar.
On-site venue No. 2 – restaurant. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Parking
Covered self-parking costs EUR 9.00 per night with in/out privileges
RV/bus/lorry parking is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Mercure Hotel Hagen
Mercure Hagen
Mercure Hotel Hagen Hotel
Mercure Hotel Hagen Hagen
Mercure Hotel Hagen Hotel Hagen
Frequently asked questions
Does Mercure Hotel Hagen offer free cancellation for a full refund?
Yes, Mercure Hotel Hagen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Hagen?
Yes, pets are welcome. There's a charge of EUR 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Hagen?
Yes. Self-parking costs EUR 9.00 per night. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mercure Hotel Hagen?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Hotel Hagen?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (17-min drive) is nearby.
What is there to do at Mercure Hotel Hagen and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes cave exploring and hunting. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre. Mercure Hotel Hagen also has a garden.
Are there restaurants at or near Mercure Hotel Hagen?
Yes, there's an on-site restaurant.
What's the area around Mercure Hotel Hagen like?
Mercure Hotel Hagen is in Emst, a short 9-minute walk from Hagen-Oberhagen Station and 2 minutes' walk from Stadthalle Hagen.
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Reviews
Mercure Hotel Hagen Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Location
8.6
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
13 Apr 2026
Good greating , ample parking, v goid breakfast
Paul
Paul, 1-night trip
Verified
8/10 Very good
28 Dec 2025
Front desk staff is amazing and very accommodating. The breakfast buffet is very nice.
David
David, 5-night trip
Verified
10/10 Exceptional
9 Nov 2025
Clean and comfortable room, hot and healthy breakfast
christian
christian, 1-night trip
Verified
8/10 Very good
6 Nov 2025
Nice and comfy basic hotel. Enough space and easy to arrive with a car.
Noora
Noora, 3-night trip
Verified
10/10 Exceptional
15 Sept 2024
Amazing stay. Very comfortable room and great service. Fab breakfast
Sylwia
Sylwia, 1-night trip
Verified
10/10 Exceptional
28 Nov 2024
This auto it’s very amazing and it’s very clean the staff in this hotel it’s very professional very good service and there was amazing their rooms it’s very clean and big and the restrooms. It’s also bigs and very clean. Everything has a new in this hotel.
Souheil
Souheil, 2-night trip
Verified
6/10 Good
25 Jul 2024
The room was so so so warm! No aircon, which we didn't notice during booking. 4 people in a small room on a warm summer night, was almost too much. Also the extra bed (for the kids - 8 and 10 years old), was very hard and uncomfortable.
Otherwise the hotel was at a very nice location, close to a cool area with a lot of dining options. The hotel was clean and nice and the breakfast was good.
Solvej
Solvej, 1-night trip
Verified
10/10 Exceptional
12 Aug 2025
Good quality/price ratio
Marc
Marc, 9-night trip
Verified
8/10 Very good
28 Jan 2026
.
Tarik
Tarik, 1-night trip
Verified
10/10 Exceptional
9 Dec 2024
A pleasant stay! Thanks!
Tuba
Tuba, 3-night trip
Verified
10/10 Exceptional
20 May 2025
All great
Bjorn
Bjorn, 1-night trip
Verified
6/10 Good
15 Jun 2023
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Dieter
Dieter, 2-night trip
Verified
6/10 Good
1 Feb 2024
Never stay again in this Mercure
Friedhelm
Friedhelm, 1-night trip
Verified
8/10 Very good
8 Sept 2024
F
Stephan
Stephan, 1-night trip
Verified
10/10 Exceptional
2 May 2023
Nothing top complain
Everything was fine
Fernando P.
Fernando P., 2-night trip
Verified
10/10 Exceptional
19 Jul 2022
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace.
The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise.
Just a little grumble about the foam chip pillow.
The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Petra
Petra, 5-night trip
Verified
10/10 Exceptional
5 Aug 2024
Beds are not good
Bjorn
Bjorn, 3-night trip
Verified
4/10 Fair
16 Jun 2024
I was charged extra fee of 8 euros per night despite off been a customer
Bledar
Bledar, 2-night trip
Verified
2/10 Poor
7 Aug 2024
This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Sutharsan
Sutharsan, 1-night trip
Verified
8/10 Very good
30 Apr 2026
Da nur ein Lift funktioniert große Wartezeit
Karlheinz
Karlheinz, 1-night trip
Verified
10/10 Exceptional
22 Apr 2026
Petit dej au top
sebastien
sebastien, 1-night trip
Verified
4/10 Fair
17 Apr 2026
Als das Hotel in den 80er Jahren gebaut wurde war es bestimmt ein Traum. Leider ist es größtenteils auf diesem Stand stehen geblieben. Überall alter ekliger Teppich, ein 20 Jahre alter "Flachbild" Fernseher im DIN A4 Format im Zimmer und ein Geruch wie im Altersheim. Wenn ein Frühstück 21 € kostet erwarte ich alles was man sich so zum Frühstück vorstellen kann, es fehlte aber eigentlich an allen Ecken. Umbuchung Tage vorher war nicht möglich. Ich kann nur abraten.
Sebastian
Sebastian, 4-night trip
Verified
10/10 Exceptional
17 Apr 2026
Kaffee, Wasser, Säfte kostenlos soviel man möchte. Sehr bequeme Betten. Sauna und Fitnessraum inkludiert im Preis. Der einzige Nachteil, obwohl viel Pagkraum vorhanden wird dafür kassiert.
Harald
Harald, 1-night trip
Verified
10/10 Exceptional
14 Apr 2026
Ich war mit allem im Mercure Hagen sehr zufrieden. Tolle Menschen!
Timur
Timur, 2-night trip
Verified
8/10 Very good
9 Feb 2026
Creo que es un hotel de 3 estrellas. Está bien, pero se nota alguna reforma, pero no es como otros Mercure donde me he