On the sun-kissed shores of Sanur Beach, Andaz Bali - a Concept by Hyatt is a haven for families and spa enthusiasts. Unwind with treatments at Shanka Spa, indulge in meals at any of the 5 on-site restaurants, or keep active with bike rentals and a gym. Previous guests rave about the helpful staff.
Reviews
Loved by guests
9.6 out of 10, Loved by guests
Top-rated by travellersTop-rated by travellers
Popular amenities
Free parking
Free Wi-Fi
Connecting rooms available
Main amenities (12)
Daily housekeeping
On the beach
5 restaurants
Full-service spa
3 outdoor pools
Breakfast available
Free children's club
Fitness centre
Sauna
Steam room
Children's pool
24-hour room service
For families (6)
Children's pool
Children's club (free)
Playground on-site
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
The current price is HK$1,811
HK$1,811
HK$2,191 total
includes taxes & fees
14 May - 15 May
Why we love this property
Beach bliss awaits
Discover coastal tranquility at this white sand beach hotel. Snorkelling and windsurfing adventures await just moments away.
Restaurants galore
Culinary enthusiasts will find 5 restaurants at this hotel. Full breakfast ensures mornings start with delicious options.
Relaxing spa retreat
A full-service spa offers Ayurvedic treatments, facials, and deep-tissue massages daily. The hotel features a sauna, steam room, and garden for relaxation.
ANDAZ BALI, BY HYATT features a free children's club and puts you within a 10-minute walk of Sanur Beach. You can grab a bite to eat at one of the 5 restaurants and visit the spa to be pampered with deep-tissue massages, facials or Ayurvedic treatments. Other highlights at this luxurious hotel include 3 outdoor pools, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
149 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 17
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Children
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
5 restaurants
24-hour room service
Travelling with children
Free children's club
Children's pool
Playground
What to do
On the beach
Access to nearby outdoor pool
Hiking/biking trails nearby
Snorkelling nearby
Working away
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bike hire
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Built in 2019
Safe-deposit box at front desk
Garden
Fitness centre
3 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
65-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Shanka has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Dining
Village Square–Blue Oven – On-site restaurant.
Village Square – Wok Wok – On-site restaurant. Open daily.
Village Square – Fire Fox – On-site restaurant. Open daily.
Fisherman – On-site restaurant. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately IDR 412368 to 464640 for adults and IDR 206184 to 232320 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Andaz Bali
ANDAZ BALI, BY HYATT Hotel
ANDAZ BALI, BY HYATT Denpasar
Andaz Bali a Concept by Hyatt
ANDAZ BALI, BY HYATT Hotel Denpasar
Andaz Bali a Concept by Hyatt CHSE Certified
Frequently asked questions
Does ANDAZ BALI, BY HYATT offer free cancellation for a full refund?
Yes, ANDAZ BALI, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANDAZ BALI, BY HYATT?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at ANDAZ BALI, BY HYATT?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ANDAZ BALI, BY HYATT?
Yes, there's free self and valet parking.
What are the check-in and check-out times at ANDAZ BALI, BY HYATT?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at ANDAZ BALI, BY HYATT and nearby?
Have fun with nearby activities such as fishing, hiking and snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. ANDAZ BALI, BY HYATT also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near ANDAZ BALI, BY HYATT?
Yes, there are 5 on-site restaurants.
What's the area around ANDAZ BALI, BY HYATT like?
ANDAZ BALI, BY HYATT is a short 7-minute walk from Sanur Beach and 14 minutes' walk from Mertasari Beach.
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Reviews
ANDAZ BALI, BY HYATT Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast at this property was consistently described as excellent, delicious, and a highlight of the stay. (14 reviews)
The beach at this property is a long stretch of white sandy beach with clear blue skies and safe, clean conditions. (6 reviews)
The spa facilities were high quality and provided a relaxing and zen-like experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Food
Beach
Store
Gardens
Ambience
Breakfast
Bed
Reviews
Verified
10/10 Exceptional
6 Apr 2026
Very grand and luxurious, and the staff was very forthcoming.
Casper
Casper, 2-night trip
Verified
10/10 Exceptional
14 Apr 2026
Hotel was beautiful, the gardens, the staff and the room all amazing. Rooms are super spacious and luxurious. Staff beautiful and friendly. Food from the hotel restaurants was also as high quality as everything else. Overall one of my favourite hotels I have stayed at
Richard
Richard, 5-night trip
Verified
10/10 Exceptional
9 Jan 2026
Amazing room, staff was lovely!
James
James, 4-night trip
Verified
10/10 Exceptional
15 Dec 2025
Excellent all around, one of the few hotels i will book again
Lim Ziwei
Lim Ziwei, 4-night trip
Verified
10/10 Exceptional
6 Nov 2025
High quality resort that ensures relaxation
Bret
Bret, 7-night trip
Verified
10/10 Exceptional
27 Dec 2025
Amazing breakfast, clean beautiful rooms, warm service. Can’t ask for more. Try out the Fisherman’s Club.
Wei Yang
Wei Yang, 4-night trip
Verified
10/10 Exceptional
23 Jan 2026
Staff were so attentive and helpful with any and all questions or queries we had. The staff went out of their way to ensure we were happy and comfortable at all times. They were especially wonderful with our 3 yr old and most of the staff knew his name at the end of the first day! The hotel was beautifully maintained and our room was incredible. Everything was so so great. We cannot recommend andaz enough!!
Kelly Anne
Kelly Anne, 6-night trip
Verified
10/10 Exceptional
28 Dec 2025
It was great all of them
HO YEON
HO YEON, 1-night trip
Verified
10/10 Exceptional
13 Nov 2025
Room was great , staff were amazing. Will definitely come back.
ian adam
ian adam, 6-night trip
Verified
10/10 Exceptional
8 Oct 2025
Clean, spacious room, good food options, high quality and excellent spa facilities
Ria
Ria, 2-night trip
Verified
10/10 Exceptional
9 Oct 2025
The staff are excellent - they are so friendly and cannot do enough for you. The whole resort is spotless. Right on the beach. The food was excellent, particularly the breakfast. The Spa was amazing and zen like. It was wonderful.
Lisa
Lisa, 3-night trip
Verified
10/10 Exceptional
6 Nov 2025
Perfect
Martin
Martin, 2-night trip
Verified
10/10 Exceptional
1 Jun 2025
Great location right on the Sanur beach, close to many restaurants and shopping places.
amazing property grounds and the villa with private pool was very comfortable and fun to stay in.
asif
asif, 3-night trip
Verified
10/10 Exceptional
21 Mar 2025
Beautiful grounds, very nice and comfortable rooms, excellent service.
Alberto
Alberto, 1-night trip
Verified
8/10 Very good
19 Dec 2025
Good energy and service oriented staff. However the air con is set a temperature which for me was way to warm. The facility try to by pass the thermostat however the comfortability is lacking due to this reason during our stay. Spa therapists were experienced.
Man Ting
Man Ting, 2-night trip
Verified
10/10 Exceptional
20 Apr 2025
Great hotel. Best breakfast in Bali
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
15 Jan 2025
Beautiful place loved it
davis
davis, 7-night trip
Verified
10/10 Exceptional
23 Mar 2025
Beautiful well maintained property with amazing staff, excellent customer service.
Alberto M
Alberto M, 2-night trip
Verified
8/10 Very good
10 Apr 2026
Overall, our stay had some positive highlights, particularly the excellent staff and a very enjoyable breakfast experience.
However, there were several issues that affected our comfort. We encountered a problem with the air conditioning, and there was water leaking from the bathroom ceiling, which initially made the room feel unclean. Although the staff attended to it and the leakage eventually stopped, the issue was not handled as efficiently or thoroughly as expected.
Additionally, contacting the lobby could be challenging, as calls were sometimes not answered promptly. Since we booked two rooms, it was also inconvenient that one of the phones was not functioning.
Given that this is an Andaz property, we expected a higher standard of maintenance and responsiveness.
On a positive note, the location in Sanur is pleasant and quiet, making it suitable for relaxation. However, the beach area is quite public. A more private setting would have enhanced the experience, as there were street vendors frequently passing by offering services and products.
In summary, while there are strong aspects to the property, there is room for improvement in maintenance, responsiveness, and overall guest experience.
Jeffrey
Jeffrey, 2-night trip
Verified
10/10 Exceptional
18 Feb 2025
Perfect service, lovely people, amazing food
George
George, 2-night trip
Verified
10/10 Exceptional
10 Dec 2022
Location is perfect for restaurants and beaches
Peter Jonathan
Verified
10/10 Exceptional
23 Jul 2025
Customer.service was top notch.
Ashley
Ashley, 3-night trip
Verified
10/10 Exceptional
19 May 2024
Absolutely amazing hotel, wonderful staff and just nice throughout
Alexander
Alexander, 5-night trip
Verified
10/10 Exceptional
30 Jan 2025
Andaz is WONDERFUL
Love, love, love Andaz, that’s my third stay there . Will be staying again for sure.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
13 Aug 2025
This was, without a doubt, the best hotel I have ever stayed at. The food was absolutely delicious, but what truly made my stay unforgettable was the warmth, kindness, and genuine smiles of the staff. They made me feel so welcome and cared for. I can’t wait to come back again — it’s a place I’ll remember forever.