I recently stayed at 1252 and had an overall pleasant experience until check-out. Unfortunately, the female receptionist rudely informed me that I would be charged a late fee for being less than 30 minutes past the check-out time. The manner in which this was communicated was unprofessional and dismissive. As a frequent traveler, I understand the importance of adhering to policies, but I also expect courteous and respectful service. This encounter left a negative impression and detracted from an otherwise enjoyable stay. I hope the management addresses this issue to ensure better customer service in the future. Please also be reminded there are few rooms required to walk down by stairs. We were only informed while checking in.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2023 年 4 月 13 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2022 年 10 月 16 日
YI RONG
YI RONG (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 13 日
Staff was great. The room was comfortable.
Francisca
Francisca (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 11 日
We enjoyed out stay… staff was very helpful and friendly.
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 11 日
Staff was friendly & .
Clean room & plenty of towels, lots of parking space.
Beverly
Beverly (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 10 日
Staff nice, but $25 to check in early and $10 to park was a bit of a surprise. Otherwise good value for price.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 5 日
Clean room, friendly staff.
Gerard
Gerard (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
All around good experience
Esequiel
Esequiel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 2 日
The room was clean and quiet. It was cool that it had a twin bed in a joining room, so if you have a child he or she can have their own little space.
The receptionist was friendly.
CANDI
CANDI (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 31 日
Yes
David
David (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 31 日
Thanks for giving us such a nice room. We will be back! You lose one star because of your $10 a day parking fee.
Mychelle
Mychelle (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 27 日
Yes
Olivia
Olivia (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 24 日
Charged for parking only said that they needed the card for instances
Never said there was a parking Charge...
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 21 日
John
John (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 20 日
Gerard
Gerard (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 19 日
Jaime
Jaime (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 14 日
I enjoyed my stay. The only problem was the door sweeps need to be replaced. I could see light from the outside under my door.
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 12 日
Would stay again
Made a quick one night stay with my family.
No complaints. Very close to everything in Monterey. Pretty clean and well kept.
Jacob
Jacob (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 12 日
The room and bathroom were spacious and the bed super comfortable
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 10 日
Everything was warm and welcoming.
Dominick
Dominick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 7 日
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 30 日
Just an overnight stay for a girls trip . Location is in safe area. right next to del monte shopping center. Hotel was clean.