Lotte New York Palace

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Lotte New York Palace offers a fantastic location, putting you a short five-minute walk from 5th Avenue and Rockefeller Center. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Internet access
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Room service
  • Coffee shop/cafe

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is HK$4,768
HK$5,724 total
includes taxes & fees
4 Oct - 5 Oct

Why we love this property

Work and play perfection
Central hotel in business district offers meeting rooms and business centre. Guests enjoy spa services and bar lounging after work.
Dining delights
This hotel serves up American cuisine at its inviting restaurant. A cafe and bar add flavour options, while mornings begin with a full breakfast.
Rejuvenate and relax
This hotel features a full-service spa with massages and facials. A steam room, health club, and peaceful garden create the ultimate wellness retreat.

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Executive Suite, 1 King Bed, Tower

A bedroom with a bed, bedside tables, a television, and a framed artwork on the wall.

Executive Suite, 1 King Bed, Tower

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds (Skyline Cathedral View)

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline Cathedral View)

A hotel room with a large bed, a desk, a chair, and a view of tall buildings through large windows.

Room, 1 King Bed (Skyline Cathedral View)

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Studio Suite King

A hotel room with a large bed, a nightstand, a chair, and a small table.

Palace Studio Suite King

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower

A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Double Beds, Tower

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Tower

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(69 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds (Cathedral View)

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with two chairs, a television, and a view of the city through large windows.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

A hotel room with a large bed, a dining table with chairs, a view of a building with intricate architecture, and a television on a cabinet.

Room, 1 King Bed (Cathedral View)

9.2 out of 10
Wonderful
(50 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (Corner)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 1 King Bed, Tower (Corner)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Towers, King)

A modern living room with a large window, a flat-screen TV, a dining area, and a sofa.

Suite, 1 Bedroom (Towers, King)

  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace, King)

A modern hotel room with a sofa, armchairs, a glass coffee table, and a painting on the wall.

Suite, 1 Bedroom (Palace, King)

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite (Palace)

A dining room with a long table set for six, large windows with a city view, a chandelier, and a painting on the wall.

Signature Suite (Palace)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Skyline Cathedral View)

A hotel room with a large bed, a desk, a chair, and a view of tall buildings through large windows.

Room, 1 King Bed, Accessible (Skyline Cathedral View)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Skyline Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Cathedral View)

A hotel room with a large bed, a dining table with chairs, a view of a building with intricate architecture, and a television on a cabinet.

Room, 1 King Bed, Accessible (Cathedral View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds, Accessible (Cathedral View)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with two chairs, a television, and a view of the city through large windows.

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Superior Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Tower

A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Queen Beds, Accessible, Tower

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

A modern living room with a glass coffee table, a sofa with patterned cushions, a dining table with chairs, and large windows with a city view.

Suite, 1 King Bed, Accessible, Tower (Corner)

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, Accessible (Palace)

A modern living room with a glass coffee table, a sofa with patterned cushions, a dining table with chairs, and large windows with a city view.

Signature Suite, Accessible (Palace)

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Tower

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Accessible, Tower

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

A bedroom with a bed, bedside tables, a television, and a framed artwork on the wall.

Executive Suite, 1 King Bed, Accessible, Tower

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Studio, 2 Queen Beds, Tower

A bedroom with a bed, bedside tables, a television, and a framed artwork on the wall.

Executive Studio, 2 Queen Beds, Tower

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Tower (Corner with Pantry)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, Tower (Corner with Pantry)

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Palace, King and Two Doubles)

A hotel room with a bed, a sofa, a bench, a nightstand, and a window with a view of buildings.

Family Suite (Palace, King and Two Doubles)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Family Suite (Palace, 2 Kings)

A hotel room with a bed, a sofa, a bench, a nightstand, and a window with a view of buildings.

Family Suite (Palace, 2 Kings)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite, 2 Bedrooms, Corner (Corner)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 2 Bedrooms, Corner (Corner)

  • City view
  • 156 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Accessible Towers Corner Suite with Pantry

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite with Pantry

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Hastens Ultimate Sleep Suite

A hotel room with a bed, a desk, a chair, a television, and a large window.

Hastens Ultimate Sleep Suite

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Imperial)

A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Suite (Imperial)

  • City view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Suite (Towers Penthouse)

A high-rise interior with a modern living area featuring a sofa, chairs, and a coffee table, with a cityscape view through large windows.

Suite (Towers Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, Tower (Towers Skyview Suite)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Tower (Towers Skyview Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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9.0 out of 10, Wonderful, 1,582 reviews
The price is HK$2,214
HK$2,928 total
includes taxes & fees
4 Oct - 5 Oct
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About the area

Map
455 Madison Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Rockefeller Center - 2 min walk - 0.2 km
  • Grand Central Terminal - 9 min walk - 0.8 km
  • Times Square - 10 min walk - 0.9 km
  • Central Park - 11 min walk - 1.0 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 30 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 48 min drive
  • John F. Kennedy International Airport (JFK) - 58 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 23 min walk
  • Penn Station - 25 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • 51 St. Station - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 6 min walk

Restaurants

  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Toasties - ‬1 min walk
  • ‪Tartinery Café - Bar | Olympic Tower - ‬2 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Just Salad - ‬3 min walk

About this property

Lotte New York Palace

  • Lotte New York Palace offers a fantastic location, putting you a short five-minute walk from 5th Avenue and Rockefeller Center. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.

At a glance

Hotel size

    • 909 rooms
    • Arranged over 55 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Babysitting*
    • Supervised childcare*

Pets

    • Pets allowed (dogs only, up to 11 kg per pet)*
    • Service animals welcome

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*

Parking

    • Secured covered on-site valet parking (USD 110 per day)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

Dining

Gold Room – On-site restaurant. Open daily.
Villard – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.
Pomme Palais – This café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Utility fee: USD 28.69 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 15.99 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in public areas for USD 15.99 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 to 100 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 149 per pet, per stay

Parking

  • Covered valet parking costs USD 110 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Palace Hotel New York
New York Palace Hotel
New York City Palace Hotel
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Does Lotte New York Palace offer free cancellation for a full refund?

Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 149 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Lotte New York Palace?

Yes. Valet parking costs USD 110 per day.

What are the check-in and check-out times at Lotte New York Palace?

Check-in start time: 4:00 PM; check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at Lotte New York Palace and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.

Are there restaurants at or near Lotte New York Palace?

Yes, Gold Room offers American cuisine.

What's the area around Lotte New York Palace like?

Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 2 minutes' walk from 5th Avenue. Travellers say that the area is walkable and good for shopping.

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