"The only thing that concerned me"
The location of the hotel was great and the room was large. The staff was friendly and helpful. But the only thing that concerned me was that the instant coffee in the room was charged, this never happed in all the other hotels I have stayed in.
It was a good budget stay near the airport. Although the shuttle bus is a little bit longer waiting but all the staff are very friendly and efficient. Because we arrived late, in the morning I found the garden is beautiful and nice cutting. it's a pity that we have no time to visit that.
We went to the outlets near narita as well, so it was worth spending one more day in Tokyo
"Convenient location. Hard to discover car access."
The location is great with easy access to subway station and large shopping malls. There are many choices of restaurants nearby as well. The room was bit old but still provided very comfortable and quiet ambiance for a good night's sleep. One comment, however, is that the vehicle access was not clearly indicated. As a foreigner, I drove from Narita International Airport to the hotel with help of the GPS. Although the GPS correctly led me to the hotel vicinity, I had to drive around the place several rounds to discover the car entrance of the hotel. This needs improvement.