""Hotels.com 旅客於 2013年02月01日留下評價
good
Hotels.com 旅客於 2013年01月29日留下評價
此旅客沒有留下意見。
"相當新又設備好的旅館"Hotels.com 旅客於 2013年01月28日留下評價
相當新又設備好的旅館,位置也相當便利,尤其是溫水游泳池,非常漂亮且舒適
Hotels.com 旅客於 2013年01月28日留下評價
此旅客沒有留下意見。
Hotels.com 旅客於 2012年12月05日留下評價
此旅客沒有留下意見。
如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件及信用卡,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
此酒店沒有提供無障礙設施。如果您想找有提供無障礙設施的客房,請選擇其他酒店。
Turn your home into your very own massage parlor. Starmark Vacation Homes works with A-Team massages to provide in-home massage services to all our guests. Contact us during your stay to set up your appointment for pampering.
The Orlando area offers a wealth of world-class dining options, fit for every taste and every appetite. Enjoy trendy Italian bistros and Sushi bars in the lovely town of Celebration – just down the street from Walt Disney World® Theme Parks – or classic American fare just about everywhere else. There's certainly no shortage of restaurant in Orlando.Tired of eating out? Or maybe you've got your own culinary ambitions? Either way, you're prepared, with a spacious, fully-equipped kitchen. You'll have a full complement of utensils, plates, bowls, and everything else you need to have a fantastic family dinner. And, if you want to eat in but don't want to cook, consider our personal chef service. Trained culinary professionals come straight to your vacation home, ready to wow your eyes, and your taste buds. Contact us during your stay to learn more.
We probably don't have to tell you that Orlando offers the world's best-loved, most-visited, and most impressive theme parks: Walt Disney World® Resort, Universal Studios and SeaWorld. Rides not enough? For nightlife, check out the Downtown Disney® area, where you'll find the House of Blues and Cirque du Soleil. Universal offers Hard Rock Live, with the world's largest collection Rock 'n Roll memorabilia, and nightly live performances.You'll also find a wealth of other smaller entertainment venues around Orlando's main attraction area:FunSpot Action ParkWonderWorksGatorLandDinosaur WorldThe Fantasy of Flight
住客可於酒店內或酒店附近進行下列娛樂消閒活動,但可能需要另付費用。
除特別註明,以下費用並不包含在總房價之內。若費用並不包含在總房價內,酒店將於入住或退房時向住客收取該費用。費用或會視乎住宿期或房間類型等因素而有所變更。以下為此酒店所提供的收費資料:
這裡已包括酒店所提供的一切收費。但收費或會因不同情況而有所變動,例如,不同住宿天數的收費或會有異。
下列費用及按金,酒店將於住客享用服務、登記入住或退房時收取。
酒店可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。
All guests must contact the property at least 1 week prior to arrival to receive check-in instructions via email, and to arrange on-request amenities and payment of any fees. Failure to contact the property prior to arrival could result in inability to check in.
Please note: Although the welcome center is located in Celebration, vacation homes are located in various communities throughout the area.
Guests can contact the property using the number on the reservation confirmation received after booking.
如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件及信用卡,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
Along with Maingate West, this area caters to guests of the Walt Disney World® Resort. Maingate East is popular with families who want to explore Walt Disney World® Resort and other nearby theme parks on International Drive. Area accommodations include traditional hotels and motels, condominiums, and vacation homes. Celebration Golf Club, one of Florida’s best courses, is nearby.
查看所有位於瑟列布列遜的酒店"Close to Ross, Walmart, JC Penney's"
Wonderful home!Hotels.com 旅客真實的評價
Didn't stay there the people was awful and keep want more and more moneyHotels.com 旅客真實的評價
"close to disney and resturauts"
Great size house for six adults to stay....little cold to use the pool but it was there and right out side the sliding door....close to disney but need a car...altogether a good alternative to a hotel, more space, washer and dryer, three bathrooms.....we had a really good time thereHotels.com 旅客真實的評價
"Starmark Vacation Home (Kissimmee, FL)"
Our vacation home had a stale smell, the bed were not very comfortable. The bedding was outdated. Not all the lights worked as they were burnt out or did not have a light bulb. The same lock box code is given to all guests. The rug in the living room was stained. After we returned home, we then received a call from Starmark vacation homes asking us […] how we stained the rug. 詳情Expedia 旅客真實的評價
"Worked great for eight people"
We were here for 10 nights...further than anticipated from the WDW parks, but not bad. Would be helpful to supply more hangers, and to know exact location earlier than 7 days before arrival. Also, with eight people, more towel racks would be useful. All in all, it worked out fine, though.Hotels.com 旅客真實的評價
"Very good condo"
Very good apartment in excellent conditions and with all we need to have a good stay, in our case we fased a problem to access our apartment the first nigt since the access code they gave us was wrong, however next day they resolved this situation. In general terms the apartment was great! And we are considering continue to use it in future vacatio […] ns 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Very comfortable place to spend a vacation"
It was very comfortable. It was like home away from home. The place was very clean and very well kept. I enjoyed my stay and will definetly be looking into booking again.Hotels.com 旅客真實的評價
"Starmark - not the most welcoming place to stay."
The house was the perfect size for our family of six. Unfortunately, most of the consumables you would expect to see were not sufficient. For our 11 night stay, there were 2 rolls of toilet paper, two dishwasher tablets, two garbage bags. There was no dish soap, dish cloths or kleenex provided. I would expect something like laundry detergent to be […] excluded, but all of the other items listed above were not sufficient. We purchased toilet paper, dish soap and dish cloths which were only partially used by the time we left. Also, during our stay, we produced enough recyclable waste, but there were no recycle bins available. Finally, the thermostat was set to 76 F and there was a note saying we would be charged if we changed the setting. 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Starmark Villa's"
First time in a villa and I got to say Starmark Villa's were perfect. Convenient to all parks, shopping and many more attractions that Orlando has to offer. The reason for 4 out of 5 for cleanliness was down to dirty crockery and cutlery left in dishwasher. Not really down to Starmark but the cleaning company they use. Will definitely be using Starmark […] again in the future. 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"They didn't tell the whole truth"
This is not the total price in the web site. When I came to the home they said if you didn't give us $129 for home cleaning we will not give the key. Why $129 it's tooo much for cleaning.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Excellent! Every part of our stay was wonderful. Will book again.Hotels.com 旅客真實的評價
"Amazing place to stay!!!"
It was an amazing home to rent!!!!! If you want privacy look no more!! My family and I had a blast in our 5 day stay we enjoyed it soooooo much we are going back in DECEMBER!!Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Best vacation stay ever!!!"
This was the best place I stayed ever! My wife and son stayed in a Silver home in a lovely private community. The house and landscaping were well kept. There was a pool in the back of the house enclosed in a large attached fence like net to keep the insects out. It was all fabulous. The house was very clean and spacious. Check in and check out instructions […] were very clear. I would highly recommend starmark vacation homes over a hotel or villa. Its nothing like having your privacy in a gorgeous home away from home. 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Not Very Nice."
When we arrived at 1:00 am, we pulled up to a gated community, before we left for the trip my wife asked what happens after hours and they said someone will be on call, they most certainly are and will call back no more than 2 hrs from when you originally called only to tell you that you are in the wrong area(and we were not) When I finally spoke to […] someone on business hours I complained about not having the gate code and they said that they sent and updated itinerary which I was unaware we needed to wait by the computer, we arrived home today only to find our welcome package in the mail. The rugs were all stretched, the toilet leaked and when asked for a late check out it was not a problem for $50 extra dollars on top of the already $50 dollars they take from you as a processing fee, so be aware that you will be charged on top of what you already pay expedia. The staff seem nice they are quick to blame you for things and the phrase they use frequently is it is wear and tear of the house. The pool was a plus until you see an unfamiliar mexican messing around out back not knowing he is the pool cleaner, a little disturbing when you have children..I would dot my I's and cross my T's before booking with these folks ever again. 詳情Expedia 旅客真實的評價
回應者:Starmark Vacation Homes We do apologize for the inconvenience that you have experienced. We would like to thank you for the feedback so we may better assist our guest. Guests are asked to contact us prior to arrival so our reservations staff may provide detailed check in instructions during registration. We do have evening on call staff to assist guest with emergency issues. Also all of our homes have private pools which are serviced on a regular schedule. We apologize if our service staff may have inconvenienced you during your stay. Our property management has taken your points to make sure that the home issues have been rectified and the service staff is aware when guest are in house. Thank you for your feedback and making the experience better for future guest!
I was pleasantly surprised! The room was just as the pictures showed it. Very clean. The guards at the gate were extremely helpful and always gave us a wave and a smile either when we were leaving or returning. Close enough to the parks (1/2 hour from door to gate) to go every day, but far enough away not to feel compelled to go. The pool was very pleasant. […] Warm enough to be comfortable but cool enough to be refreshing. I will definitely recommend this hotel to all my friends and family. 詳情Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Issues"
I had problems with hot water showered with cold water for days. And when I called they told me that I was gona be charged for them to come out and inspect to see what the problem was with the hot water.Hotels.com 旅客真實的評價
Watch out for the cranes walking around lol. This was our first Walt Disney trip loved it.Hotels.com 旅客真實的評價
"Aching back! Matresses from a thrift store"
We rented a 4 bedroom home near kissimmee, Florida for a weekend at Disney from Starmark vacation homes. The house itself was fine but the mattresses were of used-thrift store quality. Unbelievable. Super thin, and so so unformfortable. I have stayed in pleanty of cost cutter cheap hotels in my younger years and yet never experienced this low a quality […] of bed. I wish I was being dramatic, but it was really that bad. We contacted Starmark's office and politely explained our problem and they sent out a person who told us that the quality of the homes, beds, furniture was up to the homes owner and they simply left without offering any resolution. Basically a big who cares! I strongly recommend against this company. We have stayed at many rental homes and town homes for vacation with Other vacation home rental companies and never had this problem. This is my first review I have ever given, I am only taking the time because I feel so ripped off. Our entire trip was effected due to no one getting any rest due to the horrible accomidations and a company with terrible customer service. 詳情Hotels.com 旅客真實的評價
"The condo is close to the theme parks."
Very convienence to all needs. The gated community is a plus for us.Hotels.com 旅客真實的評價
"easter with the family!!!"
Rented a 5 bdrm for the family. It felt like home away from home. Wished the check out time was a bit later but overall we had a grand time. The kids enjoyed the pool and us adults enjoyed not going more than 10 steps to take them to the pool. They keep asking me when we are going back.Hotels.com 旅客真實的評價
"starmark vacation homes"
House was beautiful however i got a surprise fee of $150 3 days before me stay for "cleaning " despite the fact that we had to leave the place spotless or get charged for it. Plus after spending the day at Universal Studios my family was really looking forward to relaxing in the hot tub and it was as cold as the pool. I even called and told the office […] about it and got know response. I would not recommend this place to a friend 詳情Hotels.com 旅客真實的評價
"great stay"
This house i was expecting to be in orlando or in celebration but it was only about 15 min away so it really wasnt a bad drive just a bit of traffic from disneyworld which is expected. We liked the house it was clean, nice quiet neighborhood, alarms on all doors so you know if you child opens the doors especially to the pool. The only downfall to this […] stay i woud say would be not being able to adjust the thermostat. They kept it on 74 so it was rather warm. I would stay at one of their homes again when we return. 詳情Hotels.com 旅客真實的評價
"Davenport Vacation Home"
Stayed in a Silver rated vacation home in Davenport. The neighborhood was quiet and secure, backed onto golf course. The pool area was clean and spacious. The home was spacious, well laid out but needed some upgrading on the furniture, it was well worn, and mattresses lumpy.The home included a dishwasher, but only one small packet of detergent for one […] cycle, one roll of toilet paper, for 6 people for 6 days. I knew I had to buy any food items, but did not realize I would have to provide my own toilet paper or dishwasher detergent.The bedspreads and bedskirts did not appear to be freshly cleaned, there were stains on them that were questionable as to the origin. Overall it was good.Location was a little far from the parks and restaurants that we visited. 詳情Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"1 week vacation at one of their condo's"
Our vacation was from Feb. 14 to Feb. 21, 2012. A three bedroom condo. We were very pleased with the condo. Clean, with everything in the kitchen that we needed. Reasonably priced. We enjoyed our stay and would recommend these condos. One suggestion for the owners. The small little bars of soap left in the bathrooms are somewhat of a joke for this level […] of accomodations. Please consider using something bigger than a 1"x 2" tiny bar. A small thing I know. But does stand out. 詳情Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"extremely happy"
The house was not what i was expecting. It was better. everything was well kept and clean. Very close to all parks and very easy to find when we arrived. recommend a solar blanket for the poolExpedia 旅客真實的評價
"STARMARK VACATION HOME"
The towels were very old and was not very clean. NOT A GOOD NEIGHBORHOOD FOR A VACATION HOME. HAVE NO TOILET PAPER OR PAPER TOWEL AND NO CLEANING ELEMENT IN THE KITCHEN. THERE WAS NO ONE IN THE PLACE TO CHECK IN, MORE THAN ONE HOUR WAIT FOR SOMEONE TO ANSWER THE PHONE.Hotels.com 旅客真實的評價
"Only one word is needed"
PERFECT!!!Hotels.com 旅客真實的評價
"Not good at all!"
This vacation home was sold as being in the Celebration area and as it turns out it was 15 miles away! The area was very far from everything, the neighborhood was not very nice, the house was large and well laid out but the furnishings were ugly, the bed linens where mismatched, ugly and look like they have been washed 1000 times before. Also, the bath […] linens where thinned by use and reuse, grungy and old. I DO NOT RECOMMEND!!! 詳情Expedia 旅客真實的評價
回應者:Starmark Vacation Homes we do apologize for the confusion. Our properties are located within various communities around a 15 mile area of the theme parks and our main reservations office is located in Celebration. We try our best to notify guest of this and we provide the information within the check in instructions during registration with our reservations staff. Each property is individually owned and furnished. We thank you for your feedback and will have our property management department review the property for the issues you have pointed out. This will assist us in making the product better for future guest!
"We will be back!"
We spent 6 nights in one of Starmark's gold homes. The home was clean, comfortable, and in a good location - 40 minutes to the airport, 30 minutes to the theme parks. I e-mailed the customer service with a few questions prior to us arriving - answers were very prompt. It was our first vacation in this area (Hampton Lakes), we arrived in the evening […] - would have been nice to have some info/location on - shopping - grocery, drug , department stores in the home. 詳情Expedia 旅客真實的評價
"Loved it!"
The whole neighborhood is vacation homes so we didnt have to worry about inconvincing anyone. Awsome prices for an amazing house. Very clean. Great views. Awsome all together!Hotels.com 旅客真實的評價
"Nice Villas, poor administration"
No front desk when arrive on Sunday. Aditional charge for maintenance, never clean or change towels.Expedia 旅客真實的評價
回應者:Starmark Vacation Homes Our office is not a check in location. Within the listing found in the special check in instructions section that all guests must contact our office prior to arrival to register, receive check in instructions and pay for any additional fees that may apply directly to the property. We do not charge for maintenance services. The guest must be describing our cleaning fee which applies to all reservations that are less than 6 nights and varies based on the size of property. All properties are self catering and do not have housekeeping services available unless arranged prior to arrival at a cost. There is a washer and dryer in all of the homes in which the guest has use of to wash linens, towels and personal effects.
"Unpleasant stay, ruined our vacation."
As we arrived to the house, everyone decided to jump in the pool, only to find out the pool was very, very, dirty and slimy !! (problem #1). The next day the A.C BROKE, and we spent an 16 hours in a house that was 95degrees, still not even being able to jump in the disgusting pool to cool off! "On-Call" Costumer service did not have a technician to […] available and said there was no other home we could be transferred to. So, the NEXT day, comes the Air conditioner guy to repair the unit and 2 hours later the pool guy clean the very dirty pool, BUT he left halfway through the process and emptied the spa without letting us know ( i have children that could've easily fallen into that hole), he just left and never returned. To resume... The bathrooms had no hot water until DAY #3, Filthy pool, the pool heater was also broken, Hot tub was drained out, Broken A.C in 97 degree weather, TERRIBLE costumer service. We were not able to enjoy our stay, it was just so exhausting that it was one issue after the other, and no one to help. I DO NOT RECOMMEND STAYING HERE, THERE ARE MANY OTHER GOOD VACATION RENTALS, STAYING HERE WAS A BIG MISTAKE. 詳情Expedia 旅客真實的評價
回應者:Starmark Vacation Homes We do apologize for the unforeseen issues that have occurred. The guest did report the pool and A.C. issues but very late into the evening which made it very difficult to rectify each issue immediately. The following morning the A.C. technician and the pool technician both arrived to fix the reported issues. The pool tech did drain the spa and leave the premises to purchase a new pool filter but was only gone for less than an hour. Once he returned the spa was filled and the pool was accessible. The guest did not report a hot water issue to the management so if the guest did encounter and issue we do apologize. Guest was compensated accordingly due to unforeseen issues experienced.
"Totally Recommended"
Best place to stayExpedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Not recommended!"
I made a reservation for a weekend. I arrived to the "hotel" with my entire family and I found out that the office was closed. The reception was over the phone and very unpolite: -- "My manager told me that you need to pay hundred and fourty four dollars of extra fees in order to give you the address of the house and the code for the keys" --. I indicated […] that I didn't know about those extra fees and they told me that I have no choice. Rooms were clean, but the beds and sofa didn't smell well and we had to deal with some allergies. Bring toilet paper. I won't go back to this place again. 詳情Expedia 旅客真實的評價
回應者:Starmark Vacation Homes On our listing the special check in instructions direct the guest to contact us prior to arrival to register, get your property check in details and pay for any additional fees that may apply to the reservation such as a cleaning fee or property protection coverage. The office address listed is not a check in location. All properties are also self catering, which means housekeeping services are not provided during your stay unless arranged ahead of time and paid for in advance. Also all toiletries and personal hygiene items will need to be purchased and brought with you during your stay. We apologize for any inconvenience that may have occurred during your stay.
"check in experience"
We were sent an e-mail assuring us that our reservation was in order and that there was no need to call and confirm so we went to the stated address only to find out that the address given was the Starmark business office e. After a 20 minute wait a representative politely told us that there was another location which handled the check in process and […] that we would have been given that address when we called. I told her about the e-mail that we received and she seemed surprised. This was a bit inconvenienced as we had been travelling. For 10 hours and were tired. The property was very comfortable and enjoyable after we finally arrived and we definitely would recommend it to others. 詳情Hotels.com 旅客真實的評價
"WHAT A BARGAIN!"
I rated the cleanliness a 4 only because the master comforter needed to be laundered or replaced. If there is a spot that I can't identify, I'm creeped out. Other than that, the place was great. I had everything I needed to make a meal (even a cool salad wash/spin contraption), do laundry, etc. Our place even had a spa tub. LOVED IT!Hotels.com 旅客真實的評價
"Decent stay but had small issues w/ little resolve"
I rented this 4 bedrm/3 bath house for a week while on a trip to Orlando for a convention. The website listing is a bit off since the location of the house was actually in subdivision in Kissimmee and not Celebration FL as implied by the hotels.com listing. This is a minor problem but I had selected this location based on the close proximity to the […] convention we were attending. Upon arrival to the home, everything was nice but I didn't feel that this particular property should be listed as a Platinum property (didn't look anything like any pictures posted here). There were minor problem with the home such as no instuctions for internet connection or pool or jacuzzi operation and the home seemed to need some updating and small repairs. All the information availble in the home was for a company named USA Homes and not Starmark and it seemed as if this home was rented but not maintained fully by Starmark. Getting answers to simple questions seemed almost impossible since this is not a fully maintained/owned property by Starmark and they themselved would have to contact the property manager to find the answers to our questions. There was a leak under the kitchen sink in which someone placed a tupperware bowl under to catch the water. The water was disgusting and stunk because it drained from the garbage dispossal and needed to be emptied everytime dishes were washed. The house was fully furnished but mostly cheap and semi functional furniture with plenty of wear. The home also backed up to a water treatment facility that was surrounded by power lines and a 20ft fence, great for privacy but cell phone service was hard to come by. By the 4th night the internet connection went down and after several phone calls and 2 more nights I was told that there was nothing that could be done in the time left in my stay and this was a big problem for me considering I was visiting FL for a work convention and needed this connection especially with zero cell service. I was reimbursed $5 詳情Hotels.com 旅客真實的評價
"UNSATISFIED CUSTOMER"
CHECKED IN THE HOME AND IT WAS FILTHY BATHROOMS WERE GROSS CLEANING DIDNT SHOW TILL NEXT DAY AND FOR 3-4 DAYS WE COULDNT EVEN USE POOL CUZ NOONE CAME TO CLEAN IT ...I WOULD NOT RECOMMEND THIS TO ANYONE.....WELL LIVE AND LEARN BUT BEWARE I WOULD NOT RECOMMEND THIS PROPERTY AS A VACATION HOME IF UR LOOKIN FOR CLEANLINESS AND COMFORTExpedia 旅客真實的評價
回應者:Starmark Vacation Homes All of our homes are quality inspected prior to the guest arrival. The guest called to express that they did not like the location and wanted to be moved unfortunately at that time we did not have another property available. The guest called back to report various housekeeping issues on arrival and it was the guest recommendation to have housekeeping department come out the following day since it was already late into the evening. Unfortunately the guest did not report any issues with the pool which was serviced the day prior to their arrival. Guest was compensated for any inconveniences that they may have encountered during their stay.
"Starmark Vacation Homes"
A group of us rented a 6 bedroom gold house, which was beautiful and roomy, however some of the sheets and towels smelled like they had not been washed in weeks. I had to buy detergent and wash all the sheets and towels in the house. Also, when you book, they do not make it clear the exact distance of the house, and we were about 18 miles from disney. […] It was a beautiful neighborhood, but be ready to drive a while to find any CVS or food location. It cost us 95 dollars one way to get a cab to universal studios. Also, do not forget to bring ALL items with you, including shower gel, dishwasher soap, paper towels, etc. Despite these complaints, the house was roomy and we were not bothered by anyone. I would reconsider staying here again because of the distance, but if you do not mind driving and bringing your own daily items, it is a good deal. 詳情Hotels.com 旅客真實的評價
"Our Orlando vacation home"
I was so pleased to have found this place. We had a great time. There was plenty of space for all of us. The pool area was very relaxing and clean too. I'm so looking forward to coming back next year.Hotels.com 旅客真實的評價
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