如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件,以及提供信用卡或繳交按金,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
此度假村是全方位服務酒店。酒店房價已包括酒店內食品和飲品的費用 (可能有某些限制)。
小費及稅項
小費及稅項已包括在內。
食品及飲品
**部份客房/套房不提供無障礙設施。部份無障礙設施需收取附加費用。
住客可於度假村的 Spa 水療中心,盡情享受全方位服務。服務項目包括臉部護理及身體護理。
酒店提供客房服務 (24 小時)。
此度假村設有私人海灘、高爾夫球場及健身中心等娛樂消閒設施。其他娛樂消閒設施包括桑拿浴及蒸氣室。
住客可於酒店內或酒店附近進行下列娛樂消閒活動,但可能需要另付費用。
如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件,以及提供信用卡或繳交按金,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
此旅客沒有留下意見。Hotels.com 旅客真實的評價
It was wonderfull I don't have words to describe itHotels.com 旅客真實的評價
"Highly Rated....."
Having stayed at many Caribbean resorts, including Sandals, Couples, and Dreams I can honestly say this was by far the best resort I have visited. It isn't cheap but all aspects of this holiday lived up to expectations.Food was amazing with fresh lobster served at lunch and dinner. Pools were lovely and clean with great loungers and the hotel room, […] although small was very clean with great service. 詳情Hotels.com 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for your review on Expedia and for choosing Iberostar Grand Hotel Bavaro for your holidays. We are thankful for your motivating words referring the quality of our gastronomy, premises and services, especially when it comes from a well-traveled guest whose expectations are a bit high. In Iberostar we aim to ensure a memorable holiday to our valuable customers. We will be pleased to welcome you back. With the best regards,
Excellent time on our honeymoon at Gran Bavaro. Food, service, staff, weather and golf course were all fantastic and we really enjoyed our stay. Would happily recommend to anyone and would return in a heartbeat.Hotels.com 旅客真實的評價
"Beautiful hotel and great friendly staff!"
Wonderful staff and beautiful hotel. Staff greats you uppon arrive and continue to accommedate your entire stay.Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for posting a review about your stay at the Iberostar Grand Hotel Bávaro, and for choosing our hotel for your holidays. We are very pleased to read that our facilities and the excellent service of our friendly staff made your holidays unforgettable as we aim in Iberostar Hotels and Resorts. We will be happy to welcome you back1. With kindest regards,
"Heavenly resort!"
You can't go wrong with this resort! It's beautiful and so well maintained. The staff is wonderful and so friendly and will do almost anything to make your stay enjoyable. We went for my birthday and every day and night was just perfect. It's a very quiet, peaceful crowd (except for the younger crowd that showed up the day before we left and thought […] they were at a frat party--can't control that, but most of the guests were older and were just there to relax). I would recommend this resort to anyone wanted to escape life and just relax and have a great time! Can't wait to go back! 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for posting a review about Iberostar Grand Hotel Bavaro, and for having chosen our hotel for your honeymoon. Once again congratulate you for your wedding and we wish you the best. We are very satisfied to read that your holiday was memorable especially on your birthday celebration due to our friendly staff and beautiful premises. In Iberostar Grand Hotel Bavaro we aim to ensure an ambiance of calm and relaxation for our adult only “Stars”. We will be glad welcome you back. Kindest regards,
"Wonderful Stay!"
Lovely stay. It was 3 couples, went for my husbands 40th birthday and we had a wonderful time. Stayed in room 7118, great location. Resort is amazing, beach is amazing, both very clean. Food, is ok but, you are in a third world country. Japanese resturant was the best. Boom Boom, was awesome, already miss him! Everyone was very nice! Pool was a little […] cold, but still nice. Little night life, but we were ok with that. You could visit the neighboring resort for more parting. Casino was ok, my girlfriend won $1500! It was a overall wonderful stay and would for sure return! JellyFish is a MUST!!! 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for having chosen Iberostar Grand Hotel Bavaro as your destination for your holidays, and for taking time to post a review about your experience among us. We are very pleased to acknowledge that your holiday and birthday celebration were memorable for you and your friends. In Iberostar our guiding principles are: to provide a friendly and personal service and an outstanding gastronomy and to be on the best beaches worldwide. Those are very important aspects for us and it is the key to the success. We will be pleased to welcome you back again. With kindest regards,
"Go for the scenery NOT the food sooo disappointing"
The grounds, beach and hotel are beautiful. For the most part the staff was very friendly and courteous especially the staff at poolside buffet and the activities staff. We really appreciated the friendliness of Mariah, Happy Feet, Boom Boom and Elias. The overall stay was pleasant and comfortable. We had read all of the reviews about the food and we […] usually take the bad reviews with a grain of salt. We should have listened more intently to the bad ones in this case! Here is the "scam" of this resort. The poolside lunch buffet was good and we did enjoy it, the other buffet though was TERRIBLE! The sole purpose of the concierge/butler appeared to be to steer you to this buffet. We booked our reservations for the restaurants on site right when we arrived. We got one reservation at 6:30 the others we were told the only thing they had was 9/10 pm and there were no reservations for one of them. On the third night we couldn't stand the thought of eating at the buffet, we called to get a reservation at the Italian. We were told not only was it booked, but overbooked! When we had to "pitch a fit" they called back to our room and stated if we went right then we could eat. We arrived, practically sneered at by the hostess and main server and sat in a half empty restaurant for an hour. It never got more than half full, so much for overbooked. Every restaurant was that way EVERY night. Make sure you go for the relaxation and NOT the food, you'll be extremely disappointed. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for choosing Iberostar Grand Hotel Bavaro for your vacations, also for taking the time to post a review about your experience. We appreciate your positive valuation about our beautiful grounds and the excellent service of our friendly staff especially from the Star Friends. One of our strengths in Iberostar Hotels and Resorts is the friendliness of our team. On the other hand, In regard to our dinner service at the “a la carte” restaurants, our main goal is to offer our guests with a unique and special experience where meals are made-to-order, so we can provide freshness and quality along with a personalized service. In order to achieve this, we cannot occupy all the restaurant tables during the first seating because some of our guests take longer to enjoy dinner and part of the experience is not to rush while serving them. It happens sometimes that our guests do not show up at the restaurants and then of course we have tables available but we cannot re-use those tables until 15 – 20 minutes after the reservation time, when it will become a cancelation. We kindly invite to welcome you back again. With kindest regards,
"Great stay! Didn't want to leave!"
The hotel is beautiful and the grounds are maintained perfectly. Great beach for laying out or swimming in the ocean. We were always able to find chairs on the beach, but cabanas near the pool were hard to come by until later in the afternoon. We preferred the beach anyway so no points lost there for us. Service is outstanding. Food is probably the […] best we have had for an all-inclusive. Specialty restaurants are great as well, but reserve ahead of your arrival to avoid frustration. The "Star Friends" are friendly and always making sure you having a good time, but not to the point of annoyance. We enjoyed conversing with Ayendi (Boom Boom), Romel (Happy Feet), Maria, and Tomas (beach and boat bar), and Elias on a daily basis. Check in and check out was smooth. The spa is great and from what we could see, way underutilized. We had a couples swedish massage which was as good, if not better than any we have had in the U.S., and for less money. The shows which we attended were very entertaining. Don't expect cirque du soleil or broadway, but these performers give it their all every night. By the end of the trip, we didn't want to leave, which is a first for us. Typically after a week or so, my wife and I miss our home and our pets and are ready to leave, but not this time. We stayed seven nights and actually wished we had booked for nine or ten. On a side note, the airport can be a bit chaotic, especially on departure, so allow yourself lots of time. 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Nice Hotel for couples"
The staff did their best to meet all of our needs. You are able to request a time when the maids clean your room and turn down service at night. The butlers fix all your reservations for you and there is pleny of chairs and covered lounge beds to sun around the pool. A great getaway from the hustle and bustle of daily lifeExpedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for taking time to share your feedback with the Expedia travelers and for preferring Iberostar Grand Hotel Bavaro to enjoy your vacation. It is a pleasure for the whole to knowledge your excellent valuation of the service you received during your stay among us. Iberostar we want our guests to “enjoy being a Star”. We are looking forward to welcome you back. Best regards,
"Fantastic resort in the DR"
My wife and I have traveled extensively throughout the Caribbean and the Iberostar Grand Bavaro ranks near or at the top of them all. Especially for an all-inclusive we felt they do an exceptional job. They select their staff for courtesy, helpfulness and a desire to make your stay there a completely wonderful time. English is spoken by all, even the […] maids had a very passable command, far exceeding my limited Spanish. They helped me to increase my vocabulary in espanol and were never anything but helpful regardless of my butchering of their native tongue. Given that it was my wife's birthday during our stay they delivered a beautiful tropical bouquet to the room along with a birthday cake and champagne, compliments of the hotel. Our dinner that night was also accompanied by a vase of roses and yet another smaller chocolate cake on the house. Regarding food- exceedingly well done. The smaller themed restaurants presented superb dining. I cannot pick a favorite since all were different and all were excellent. If there is any small complaint it is that one must book the reservations ahead of time-basically as soon as you get checked in- as the seatings are small and you must be flexible in your dining times. Breakfasts were standard fare but well done and a myriad of choice. Lunches may be the stand out thing for me in that i am addicted to Caribbean lobster and feasted on grilled Langosto DAILY accompanied by steamed shrimp and steamed mussels. Report limited by size-sorry. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for choosing Iberostar Grand Hotel Bavaro for your birthday celebration and for sharing your experience on Expedia. For the whole team it is satisfying to read your motivating publication referring the excellent service provided by our friendly staff, the variety of our international cuisine and the nice touches you received on the day of your birthday. In Iberostar we aim to ensure memorable holidays to our valuable “Stars”. Best regards,
"Romantic Getaway"
We stayed at the Iberostar Grand Bavaro in Punta Cana, DR. This is an adults only all inclusive hotel. This was our first visit at the Iberostar and our first time for all inclusive and adults only. We enjoyed the trip very much. The hotel was simply beautiful. The staff were very friendly and professional. They enjoyed speaking whatever Spanish, you […] could speak, with them. There was always someone available to assist you. Our butler was extremely helpful, making dinner reservations and anticipatings what he could do to make our trip more comfortable. The beach is beautiful and well maintained. There are local shops on the beach next to the hotel. While we did not shop there, we saw many people walking the beach with purchases from the shops. Adults only did create a quieter environment. While we had never considered it before, we enjoyed it. The food at all of the restaurants was good quality and presentations were beautiful. We had no problems getting reservations in any restaurant. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for choosing Iberostar Grand Hotel Bavaro for your holidays and for sharing your experience on Expedia. We are very satisfied to acknowledge that your first experience at an all-inclusive hotel was memorable and we appreciate your positive valuation about our “adult only” policy. In Iberostar Grand Hotel Collection we aim to ensure an ambiance for calm and relaxation for our valuable costumers. Best regards,
"Phenomenal Getaway without all the hassle!"
Phenomenal, fantastic, breathtaking, superb...the hotel, service, beach, locales, everything met and / or exceeded our expectations! The Iberostar Grand Bavaro has easily become our new annual getaway from all the hustle and bustle!Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for taking the time to post a review about your stay at Iberostar Grand Hotel Bavaro, and for having chosen our hotel for your holidays. We are very satisfied to acknowledge that our hotel premises, varied gastronomy, activities and excellent service surpassed your expectations and ensured you a memorable holiday as we aim in Iberostar Hotels and Resorts. We are waiting for your next visit. Best regards,
"Pleasantly Surprised Overall"
This was our first time at an Iberostar. Very pleased overall with a few Caveats. Great food and good service which is the basis for a good trip. I mean the food was really, really good and most likely the best "inclusive" food we have ever had. First room offered was supposed to be Ocean View but it was not. Second one was although we had to wait almost […] 2 hours. The resort that gets this process down right someday will earn a premium. If you like quiet, this place is very quiet, day or night. We went with 4 other couples and a group can get little roudy sometimes which might earn you some intervention from the staff but still enough latitude to have fun. Golf at the attached course was great! Only major brush for me was that the bar drinks were off. Took us a while to figure it out but we finally got it. Drinks that contained juice were off as the juices were dispensed from a bar gun. None of them were right and had a sterile taste. Don't know if it was cleaning compound or the quality of the juice. Big bummer when you go to the islands and your Yellow Bird has clipped wings. With everything else being so good (did I mention the food!!!!) how much more would it take to have good juice at the bar! Also don't understand why the hot tub water level was so low or the bubbles shut off at 5:30 but we adapted. FYI - watch the transfer bus. We had a computer stolen from a large bag while stored under the bus at the airport awaiting other riders. Not the a resort issue, just an FYI. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for taking the time to post a review about your experience at Iberostar Grand Hotel Bavaro, and for having chosen our hotel for your holidays. We are very pleased to read that the excellent service provided by our friendly staff and our varied gastronomy ensured you a memorable stay. In Iberostar we aim to provide memorable holidays to our beloved guests. On the other hand, we welcome your suggestions regarding the quality and taste of our cocktails and drinks and have shared them to our Food and Beverage Manager. We are looking forward to welcome you back. Best regards,
"Great hotel for adults only"
All I can say is the food, the staff, everything is amazing! this was our second time there and the staff remembers you. I hate leaving, I really enjoy the relationships you build with new people and the staff. It truly feels like home, or should I say I wish it was my home. The people are way better. i would love to work side by side with these people. truly […] amazing everytime love it love it!! 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for taking time to post some comments about your second stay at our hotel and for choosing Iberostar Grand Hotel Bavaro once again for your holidays. We appreciate your positive valuation about the friendliness of our staff and the variety of our gastronomy. In Iberostar our staff is the key of our success in our more than one hundred hotels worldwide. We will be glad to welcome you back once again. Yours Sincerely,
"A taste of paradise"
If there was a heaven, this is what the place would look like. Everything here is absolute perfection, from the landscaping to the pool, to the employees who are there to help whenever needed. The food is spectacular. We could have eaten in the buffet every day for every meal and been completely happy, let alone the "fancy" restaurants. I didn't partake […] in golf, but hit the tennis courts with resident pro Jose and had a real blast. A few items of improvement: 1. I find it hard to fathom that you can't get WiFi outside your room or the front lobby, but it's true. Yes, it's nice to unplug if you can, but some of us don't have that option or we can't truly relax if we know we're out of contact with family or work. When walking in front of the next door RIU resort, we noticed they managed to get their WiFi clear down to the beach, so it's definitely doable. 2. Smoking in the buffet. Really? I know this isn't the United States, but even most European countries are starting to ban smoking anywhere indoors. At least the fancy restaurants did not allow smoking. 3. The resort really needs to limit pool towels to the number of guests in a room. We'd see people reserve not only a pool cabana, but 4 chairs out along the pool so they could tan. It was ridiculous. Get your own towels out by 7:00 am or you likely won't get one. 詳情Expedia 旅客真實的評價
"The Grand Hotel Bavaro"
The hotel experience was in two words friendly and fantastic. The staff could not have been more courteous, responsive and caring. The facility was amazing and beautiful, as were all of the food and drink selections. The more exclusive gormet restaurants were excellent but the buffets for every meal were equally varied and great with new themes and […] possibilities each day. There was no shortage of fine meats, fish, shellfish and especially lobster. So much lobster that I actually didn't want anymore. If there was an annomally with the food/drink, the wine selections were a bit disapointing but with all of the other top shelf drink possibilities, it was hardly an issue. My only suggestion for possible improvement would be a review of all the facility has to offer and any perks the customer is entitled to at the time of checkin, so that the visitor could maximize their stay and plan what they really want to experience each day, instead of learning of things as they go. To summarize this was a great way to break up a cold and gray Philly winter with some Sun, Surf, Food, Drink and R&R. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for having chosen Iberostar Grand Hotel Bavaro as the destination for your vacations, also for taking the time to post a review about your stay among us. We would like to express how pleased we are to read that you had enjoyed a memorable stay due to the friendliness of our staff and our varied gastronomy offered in our nightly themed buffet, four a la Carte restaurant, our snack bar and Room Service. Both aspects are part of our guiding principles in Iberostar so our beloved guests can “enjoy being a Star”. On the other hand, we kindly remain our valuable costumers that all the information about our premises and facilities can be consulted in a directory book placed in all our Suites and in the welcome package. Our Concierge and Butler crew will be more than pleased to answer any question. We are already waiting for your next visit. Yours Sincerely,
"Great Hotel for couples."
It is really a 5 star hotel. If you really want to rest in a wonderfull place this is it.Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for posting a review about your experience at Iberostar Grand Hotel Bavaro and choosing our hotel for your holidays. We want to express you how glad we are to read that you had a wonderful experience at our hotel premises as we aim in Iberostar Hotels and Resorts. We will be glad to welcome you back. Kindest regards,
"Want to be pampered or left alone. Stay here"
Simply put...the best all inclusive hotel I have been to. Surprised my wife for her 50th BDay. Hotel and staff outstanding. We're both surprised when we arrived back to our room on the afternoon of her birthday. They had delivered a bottle of champagne and some type of cake to help us celebrate. No prompting on my part. That's customer service. Plenty […] of tours to choose from. We did a zip line tour and even though the ride to the mountains was a bit long it was worth it. Food and drinks were always available and they accommodated our ala carte restaurant reservations with no problem. We will return 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for choosing Iberostar Grand Hotel Bávaro for you holidays and for taking time to post a review about your vacations among us. We are very pleased to acknowledge that the friendliness of our staff ensured you a memorable experience especially on the day of your wife’s birthday. In Iberostar Grand Hotel Collection we aim to ensure unforgettable experience to our “adult only” guests. We are looking forward to welcome you back again. With regards
"GREAT TRIP"
Was great place!!! A real all-inclusive....people were great!!!Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for posting a review on Expedia and for choosing Iberostar Grand Hotel Bavaro for your holidays. We are very satisfied to read that our friendly staff and beautiful premises ensured you a memorable holiday as we aim in Iberostar Hotels and Resorts. We will be pleased to welcome you back. Best regards,
"Great adults only resort!"
We enjoyed our total experience at the Iberostar Grand Bavaro. The property was beautiful and well maintained. The food was great and the staff were very friendly and attentive. All in all a wonderful vacation!Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for choosing Iberostar Grand Hotel Bavaro for your holidays and for posting a review on Expedia about your experience. We are very pleased to hear that the service provided by our staff, our beautiful grounds and our varied gastronomy mad you enjoy a “wonderful vacation”. In Iberostar we aim to ensure memorable holidays to our “stars”. We will be happy to welcome you back. Kind regards,
"Great hotel"
The hotel was beautiful. Staff was great and the food was delicious!Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for sharing your experience on Expedia and for choosing Iberostar Grand Hotel Bavaro as your holiday’s destination. We appreciate your positive valuation about our hotel premises, gastronomy and service. In Iberostar we are committed to ensure our beloved costumers to “enjoy being a Star”. We are looking forward to welcome you back. Best regards,
"Definately a "yes". I highly recommend it."
I booked this hotel with my sister to celebrate her birthday. We read that the hotel focused on couples or honeymooners, but it not only met, but exceeded our expectations. We had a great time and definitely want to return. We originally booked a different hotel, but because of management changes and negative reviews, we switched to the Iberostar Grand. […] We are highly satisfied with our choice. Great food, great drinks, great service and a beautiful beach---a solid recipient for a great vacation. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We want to thank you for writing a review about your experience at the Iberostar Grand Hotel Bavaro and for choosing our hotel for your holidays and your sister’s birthday celebration. We are very pleased to acknowledge that you enjoyed a great vacation and that our hotel premises and services met your expectation. In Iberostar Hotels and Resorts we want to ensure our guests a memorable stay. We are looking forward to welcome you back. Best regards,
"Great hotel for adults looking for relaxation"
Wonderful hotel in a beautiful backdrop. The staff were very well trained and friendly. They worked very hard to provide services - with shows every night, yoga on the beach, a great spa and exercise program. Best of all, we did not have to do anything except enjoy it.Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for choosing Iberostar Grand Hotel Bavaro for your holidays and for sharing your impressions with us and the online community. We want to express how glad we are to read that you valued positively the friendliness of our staff and our adult only policy. In Iberostar Grand Hotel Collection we aim to provide an ambiance of calm and relaxation for our beloved customers. We are looking forward to welcome you back. With regards,
"Great experience"
Had a great time there. Service was wonderful so had lots to eat and drink. Place is beautiful too.Expedia 旅客真實的評價
"Outstanding adult all inclusive resort!"
The Iberostar Grand Bavara, Punta Cana was a fabulous all-inclusive resort. The grounds and facility were beautiful, well kept, up to date and well set up. Everything within a short walking distance from any room. Pools were clean, cabanas and beach palapas not difficult to secure with friendly, fun staff at your beck and call. Food in general was plentiful […] and delicious and of great quality. The offerings included grilled lobster and choice of steaks at lunch and the a la carte restaurants offered interesting choices. Service was beyond what one normally expects at an all inclusive. Actually, EVERYTHING at this resort was beyond our expectations. If we don't return to this particular resort, we will definitely be visiting another Iberostar Grand Hotel. FABULOSO! 詳情Expedia 旅客真實的評價
"Did not want to leave"
Everything was relaxing from the second I got out of the taxi to when I got back in a taxi. Nicest hotel I have ever been too, food was great they have something for everyone. The beach has a little bit of seaweed, but that was not a issue. The beach was my favorite completely relaxing, they brought me food and drinks all day for me and my wife at our […] beach chairs. The game staff was fun and tried to get everyone involved in something. I'm going back next chance I can. 詳情Expedia 旅客真實的評價
"True Luxury experience"
This hotel provides a true luxury experience. We had room that faced the side of the hotel above the kitchen. At night we could hear the clanging of the kitchen staff cleaning up which did not provide a relaxing experience. Though the hotel was full, they moved us to a room that overlooked the main courtyard as a free upgrade. What a difference! They […] are very focused on making sure your experience is the best it can be. I can't imagine you could do better than this place in Punta Cana. Tip: If you want a covered bed by the pool you gotta get up early (7am) and mark your spot with a towel. You won't get one later in the day. 詳情Expedia 旅客真實的評價
"Great Spanish vacation!"
We just came back from a 5 night stay with our adult children. Do not understand all the complaints about dinner reservations and the butlers. All was fabulous. We did a 1/2 day ray/snorkeling trip with Blue which was great, and my husband and boys loved the golf. The staff could not have been more accommodating. My daughter has severe food allergies […] and we don't really speak Spanish (which would have helped - most of the staff only have rudimentary English) and the entire kitchen worked to make sure my daughter was happy. And they ensured all of our special requests were honored. Loved Happy Feet and Boom Boom! Loved the shows - so much energy and enthusiasm. We tried all the restaurants. They weren't Capital Grille but they were good. Loved the all-inclusive everywhere you went. Great pedicure too. My only complaint was the upkeep and condition of the property. The rugs were stained, there were lots of little nicks and chips all over, but a terrific vacation. Lots of German travelers - not sure why. 詳情Expedia 旅客真實的評價
"Couple vacation"
Absolutely wonderful stay... Enjoyed every bit of the experience. Good and staff were great- it was a relaxing week with great accommodations!!!Expedia 旅客真實的評價
"Great all inclusive"
The finest food I have ever had at an all inclusive. Very friendly staff.Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for choosing Iberostar Grand Hotel Bavaro for your holidays and for posting a review in Expedia. We are very pleased to hear that the service provided by our staff and our wide gastronomy ensured you a memorable holiday as we aim in Iberostar Hotels and Resorts. We would feel honored welcoming you again in our establishment. Kind regards,
"Can't Wait for Our Next Trip"
4th visit in two years to this resort. Beach, staff, food and overall relaxation could not be beat. Already looking to book next year's trip.Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for your loyalty towards Iberostar Grand Hotel Bavaro as your holiday’s destination and for having taken time to post a review about your fourth experience with us. We are much honored to acknowledge that our hotel premises, services, gastronomy and facilities has ensured you four memorable holidays as we aim in Iberostar Hotels and Resorts. We are waiting for your fifth visit. Kindest regards,
"Great getaway!"
We were so impressed with how clean everything was! All the staff were great--very helpful and eager to serve us while we were there. Not one glitch during our entire trip! We would recommend to anyone, and hopefully, one day we'll be able to travel here again!Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Firstly we would like to thank you for choosing Iberostar Grand Hotel Bavaro for your vacations and for posting a review on Expedia about your experience. We would like to express you our satisfaction we are to hear that you had an excellent holiday among us. Our friendly staff, especially our cleaning, gardeners and maintenance team is motivated by your lines referring their work. We are waiting for your next visit. With kindest regards,
"Elegant hotel"
very nice hotel. If you looking for quiet, elegant experience it's your place. Great location, clean beach, nice food.Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for choosing Iberostar Grand Hotel Bavaro for your holidays and for the time you took to post a review about your experience with us. We are very pleased to know that our hotel premises and services ensured you a relaxing holiday. In Iberostar Grand Hotel Collection we aim to offer an calm and quiet ambiance for our Adult only guests. We are waiting for your next visit. Best regards,
"Great facility, mediocre food, decent room service"
Went for honeymoon 12.3- 12.10.12. Overall an incredible facility. However, swim up bar 9/10, beach chair options 9/10, spa was 7/10, the food was 6/10, the room service was a 5/10, the beer options were 4/10, the liquor options were 4/10, the scenery was a 9/10, the facility was a 9/10 so overall I'd give it a 8.4/10, the food being the biggest let […] down. No good seafood. But the lunch buffets were pretty solid. The junior ocean suite was nice, the swim up bar, jacuzzi, pool was all exceptional so if the beach is what you're looking for this place is pretty legit. Especially compared to other places in Punta Cana, which looked pretty shaky at best. Overall, very nice place. The way to get the best view of ocean would be to get a room 2nd floor or higher. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for having chosen Iberostar Grand Hotel Bavaro as your honeymoon destination and for taking the time to post a review about your stay among us. We would like to express how pleased we are to read that you enjoyed for a relaxing and romantic time at our beautiful hotel premises in such as especial occasion. In Iberostar Grand Hotel Bavaro we aim to be the best place for honeymooners and adult only couples. We hope to welcome you back again. With best regards,
"First Impressions are everything."
First impressions are always the most important. Last Iberostar (Jamaica) we stayed at I can still tell you our bell hop and butlers name. They always greeted us by name. We did not get the personal service at this Iberostar that we have in the past. We had to wait over 1 hour to get into our room. Check in was very unprofessional. We had one request […] on our reservation that was made over 3 months before traveling. The request was to have our room located on the topmost floor. We were on the 2nd floor out of 4. Barley a ocean view room. Butler that explained our room to us was very inexperienced. Survey was passed out midweek about our stay and the shows, The day before we checked out we were asked if we had any concerns or complaints (via phone) about our stay. If we had a Butler that was a TRUE Butler he would of known about our concerns and complaints before a survey came out. We did see several people carrying there own luggage when leaving as we did. That is when a different Butler came and ask us (the day we were checking out) how they could improve our stay. We save for an entire year for 1 week vacation and we feel we did not get what we paid for on this vacation. Food was great! Beach staff, pool staff, and restaurant staff was very attentive and friendley. Room and ground always clean. The best service we received was from the Blue assistance that helped us with our excursions. 詳情Expedia 旅客真實的評價
"Perfect for couples looking for romantic R&R"
When we return to Punta Cana we would stay here. Resort is well kept, service is good and even excelent at times, pleanty of staff around, rooms are clean, resort is quiet & relaxing, food is good, spa/fitness center is very good. Golf is included (rent clubs from them or bring your own) and the course is very nice.Expedia 旅客真實的評價
"Tropical paradise"
Fist of all - if you haven't made your mind for Punta Cana yet - don't hesitate. It has the best beach, weather and hospitality we've seen so far. The Grand Hotel - exclusive property, great room, Jacuzzi with a view, 24h room service. The food - overall great food can be found for every taste and preference. For dining go to the buffet restaurant and […] reserve in advance the French and the Italian a la carte restaurants. We visited the other a la carte restaurants as well as restaurants in the adjacent Iberostar resort - still good food and experience but not at the level of these three restaurants. What we found off-putting in the beginning was the constant attention of the staff. Everyone is greeting you all the time, you get maid service twice a day, complimentary bottle of wine is coming, the floor butler is stopping by to check on you - it could be overwhelming. But the staff is very flexible, they quickly got it that we preferred to be left alone, and we learned to use the Do Not Disturb sign, so it was all good at the end. We just wanted to rest and lie on the beach/along the pool, but the snorkeling mini excursion (organized by the Diving center) and sailing with the catamaran were great experiences, totally worth the cost and time. Most people believe this is the best resort in Punta Cana and though I cannot confirm it, I can see why they think so. I do recommend it and would visit it again for sure. 詳情Expedia 旅客真實的評價
"Great All Adult Resort"
Beautiful resort with some of the nicest staff I have ever been around. The staff is there for whatever you want or need. Awesome vacation!Expedia 旅客真實的評價
"Great for Honeymooners!"
We LOVED our stay at the Iberostar Grand Bavaro in Punta Cana!!! The staff were amazing---very friendly, very helpful and entertaining. We especially loved Boom Boom, Happy Feet and Marmalade----- our favorite "Star friends"!! Be sure to ask for them when you are there!!! Enjoy! Food was delicious!! Loved the French Cuisine and Surf/Turf Restauran […] t! 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We would like to thank you for having chosen Iberostar Grand Hotel Bavaro as the destination for your honeymoon and for taking the time to post a review about your stay among us. Once again congratulate you for this especial step in your lives and we wish you well. We are very pleased to acknowledge that you and your wife enjoyed such as especial occasion due to the friendliness of our staff members and our varied gastronomy. Our main goal is turning your vacations into a memorable holiday. We will communicate your nice lines to Star Friend team. We are looking forward to welcome you back and celebrate your first wedding anniversary. With regards,
"Spectacular Vacation"
The Iberostar Grand Hotel Bavaro is a spectacular place. Everything about the hotel is wonderful. The hotel and every employee at this luxurious hotel made our vacation a very happy experience. It was an absolute pleasure to be a guest at this hotel, and we look forward to recommending this hotel to our family and friends.Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for choosing Ibeorstar Grand Hotel Bavaro for your holidays and for sharing your experience with the Expedia travelers. We are very pleased to read that the excellent service provided by our friendly staff and the beauty of our premises ensured you a memorable stay, or as the title of the review: “a spectacular vacation2. In Iberostar we aim to provide memorable holidays to our beloved guests. We will be honored to welcome you back. Best regards,
"Great Resort"
The variety of food and entertainment was excellent, there were daily activities if you were in the mood to participate. They staff went above and beyond to make our stay the most memorable experience we could have.The resort was top notch always clean which included the beach and the pool area. Transportation between resorts was provided which was […] great, Golf course on property looked nice didn't get to utilize it this trip but will utilize it next trip. First time outside of USA for me and my wife and we are already planning a return trip to this resort next year. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you very much for posting a review about your experience among us and for choosing Iberostar Grand Hotel Bavaro for your holidays. We are honored to read that you highlighted out the excellent service provided by our friendly staff in all different areas of our hotel grounds. One of our goals as an Iberostar Grand Collection Hotel is to offer the most personalized and friendly service. We will congratulate those staff members whom you named in the review, who did their best to make your holidays especial. We are looking forward to welcome you back again. With kindest regards,
"Great resort for couples."
My husband and I spent 5 nights at The Grand and found the resort to be everything that was promised. The grounds were very well kept and the staff were very friendly and helpful with any questions and/or requests. Everyone goes out of their way to make sure your visit is fantastic. This resort is large but not overly so. We never had to wait long for […] anything and it never felt crowded. The beach in front of the resort was the best within walking distance and we never had a problem finding a spot under a palapa or had to wait long for someone to bring us a beverage. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We want to thank you for choosing Iberostar Grand Hotel Bávaro for your holidays and for taking time to post a review about your vacations among us. Iberostar Grand Hotel Collection aims to ensure exclusivity and calmness, so our guests can enjoy a relaxed and pleasant stay with our “adult only” policy. We are pleased to read that you “enjoyed being a Star” for this aspect of our services and because of personalized service of our friendly staff. We would feel honored welcoming you again in our establishment. Kind regards,
"The BEST"
8th time to the DR, will never stay in any hotel other than an Iberostar Grand. Going to try their Mexico and Jamaica locations as well. Once you stay in a Grand, there is no going back!Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We would like to thank you for choosing Iberostar Grand Hotel Bavaro for your eighth holidays in Punta Cana and for sharing your experience with the Expedia travelers. We are very glad to read that you had experienced an excellent holidays at our hotel premises and facilities. Thank you for highlighting out the personal service and friendliness of our staff. In Iberostar Grand Hotel Collection we are committed to provide the best and personalized service to our beloved guests. We are looking forward to welcome you back in any of our Iberostar Grand Hotel destinations worldwide. Kindest regards,
"Heaven on earth!"
Chose Iberostar Hotel Grand Bavaro for our 25th anniversary get-away based upon the reviews of others who had stayed. I cannot say enough about our trip. Let's just say we are going back - hopefully in 6 months! The resort is 5 stars all the way. The staff learns your names and their outstanding service with a smile is a huge plus. Meet your butler […] from the first night as he is the key to all that is good! Need something special? Just ask. Did I mention there are no children here? Not only are there no children but no children or their families from neighboring resorts are permitted to step foot on the property. Honestly we felt like rock stars. Learn some Spanish or indicate that you are interested in learning - it is very appreciated by staff. Can't wait to go back! 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank you for writing a comment on Expedia about your experience at Iberostar Grand Hotel Bavaro and for choosing our hotel for your twenty-fifth anniversary celebration and holidays. It is a pleasure for us to hear that our services and facilities met your expectations after reading reviews from the previous visitors. We appreciate that you highlighted the service provided by your butler as well as our staff in all areas of our premises. In Iberostar we want our beloved guests to “enjoy being a Star”. We are looking forward to welcome you back again. Kindest regards,
"Beautiful Hotel But a Bit Lacking in Service Areas"
The room was clean and well kept. The property is beautiful! Most of the staff is very helpful and friendly, but I had to give the quality of the staff only a "3" because the concierge service was poor with regard to following up with guests and the person who gave me the Swedish massage in the spa didn't know what she was doing. My back was covered […] with bruises -- ouch! The travel service offered through Expedia for Punta Cana (Blue Travel) was very good. 詳情Expedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive Thank for writing a comment on Expedia about your experience at Iberostar Grand Hotel Bavaro and for choosing our hotel for your vacation. We are very pleased to hear that you had experienced a pleasant holiday among us due to the beauty of our premises and the service provided by most of our staff.In Iberostar we want our beloved guests to “enjoy being a Star”. We have shared your suggestions about the service provided by our Concierge staff with the corresponding departamental head. We are waiting for your next visit. Best regards,
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Worth the extra penny!!!"
This was probably one of THEE best vacations we have ever had. Iberostar Grand Hotel literally has thought of everything. You need something, they will find it. We even wanted something specific for dinner one night and the waiter went straight to the chef and they made it for us. You feel like royalty there.Expedia 旅客真實的評價
"Great couple get awayk"
The staff was friendly and very helpful Our stay was by far,excellent from arrival to departureExpedia 旅客真實的評價
回應者:Iberostar Grand Hotel Bavaro All inclusive We thank you for posting a review about your stay at our hotel and for choosing Iberostar Grand Hotel Bavaro for your holidays. We would to express our satisfaction to read that you had a wonderful experience in our hotel thank to the service provided by our staff members. In Iberostar we are committed to provide the best service to our beloved guests. We look forward to welcome you again
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