"住久了,感觉越来越好"Hotels.com 旅客於 2012年09月08日留下評價
住久了,感觉越来越好
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**部份客房/套房不提供無障礙設施。部份無障礙設施需收取附加費用。
酒店的餐廳 - 此餐廳供應早餐及晚餐。住客可於酒吧享用飲品。
酒店提供客房服務。
此酒店的娛樂消閒設施有室內游泳池和健身中心。
住客可於酒店內或酒店附近進行下列娛樂消閒活動,但可能需要另付費用。
除特別註明,以下費用並不包含在總房價之內。若費用並不包含在總房價內,酒店將於入住或退房時向住客收取該費用。費用或會視乎住宿期或房間類型等因素而有所變更。以下為此酒店所提供的收費資料:
這裡已包括酒店所提供的一切收費。但收費或會因不同情況而有所變動,例如,不同住宿天數的收費或會有異。
下列費用及按金,酒店將於住客享用服務、登記入住或退房時收取。
酒店可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Excellent location"
Most excellent location! Minutes away from shopping, diners and movies. Comfortable beds and friendly staff.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for writing a review on our property! We appreciate the opportunity to take care of you while visiting the Allen area.
"Definitely the place to stay near Event Center"
Hotel was convenient to Event Center, shopping, and restaurants. Hotel staff was professional and room was clean and roomy. Will definitely stay there again.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Being located next to the Allen Event Center and within The Village at Allen, we are surrounded by eating, shopping and entertainment. Our staff prides themselves on providing a home away from home for all of our guests. We look forward to seeing you again when visiting the Allen area!
"Great Hotel"
Great service and locationHotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for staying with us! We look forward to your future return.
"Awesome"
You are not gonna believe how nice this hotel is...!!!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Our owner and management group pride themselves on surpassing our guest's expectation as soon as you walk in the door. I'm glad that you were able to stay with us and have a memorable experience. We look forward to seeing you again when visiting the Allen area.
"Convenient to shopping and restaurants"
Would definitely stay here again - very friendly staff, clean rooms and great location!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comments. Our staff takes great pirde in maintaining and providing great service to our guests. We appreciate the opportunity to take care of you while visiting.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Great hotel in great location"
The staff was very friendly and the hotel was easy to get to from the highway. The room was quiet, clean, and comfortable.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your feedback. We look forward to inviting you back in the future.
"Awesomely comfortable"
10 of us were vacationing together and wanted to stay close to shopping. This was the best place! The only issue was that there was confusion at check in when we asked for our rooms to be near each other.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your feedback! I hope that you were able to enjoy much of the shopping that surrounds our hotel. We look forward to accommodating you again in the future.
Very nice hotel. Our restroom had hair all over the floor and toilet cover. It looked like a man had shaved then shook razor all over the restroom. Other than that it was a good room.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your feedback. I have passed your comments along to our Housekeeping department to pay closer attention in the restroom.
Everything about the hotel was wonderful except for the food. But there are many excellent places to eat with in walking distance.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for writing a comment. We change our menu in the Bistro on a quarterly basis. I appreciate you letting us know so we can continue to keep it fresh and innovative.
Very clean, comfortable and good service.Hotels.com 旅客真實的評價
"in the middle of corporate shopping"
New facilities are well maintained by a courteous and friendly staff.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Our staff takes great pride in maintaining our facility and making sure that our guests have a great experience while visiting. We appreciate the opportunity to take care of you while visiting the Allen area!
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Great hotel!!!"
Great hotel in a great location!!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center We appreciate you staying with us!
"Very good hotel"
I would definitely stay here again. It is super clean and the staff is very friendly. The hotel location is excellent. We stayed there for 2 nights and had basically everything within walking distance. You can shop, eat or just relax without having to drive. The only draw back is that the room didn't have a microwave to heat up the leftovers from the […] excellent dinner from the night before from Dodie's Cajun Cafe. I would give it a 8 out of 10 in overall satisfaction. 詳情Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for writing a review on our hotel! We are working throughout the year in order to make sure that all rooms within the hotel have microwaves. Upon your future return, we will make sure that you can heat up the leftovers in the convenience of every guest room. We look forward to trying to accomplish getting a 10 in your overall satisfaction!
"Awesome!"
Have stayed there before and will stay there again! Wonderful place!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for continuing to return to our hotel! Your loyalty is greatly appreciated.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"2nd stay"
another great experience. only complaint: too much chlorine in the pool! will be back for spring break!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your feedback! I appreciate your comments as I have relayed it to our Engineering staff. We look forward to your return for spring break!
"Nice!"
Great hotel, location & service - had a nice overnight get-a-way!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Being located in The Village at Allen with over 60 restaurants within walking or close proximity of the hotel definitely has its advantages. We appreciate that you chose our hotel while visiting!
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"rooms."
Mildew smells in the rooms. Had to change my room.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center I am sorry to hear about the smell of the room upon entering. A room should always smell clean and fresh when walking in. If a room stays vacant for a couple days, the room can become stale. I will make sure to communicate to our housekeeping staff to make sure to check rooms daily to keep this from happening. I am glad to hear that you were accommodated accordingly during your visit. Your patronage is greatly appreciated!
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"nothing even remotely bad to say"
I don't even have one complaint about this hotel. Clean rooms, comfortable beds, luxurious decor, friendly and helpful staff, coffee ready downstairs when you want it. Oh the pool and hottub were under maintenance. I felt this should have been done during the week. We had plans to hottub at some point during our stay, but were unable.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comments regarding your stay. I am sorry that the pool and hot tub had to be closed temporarily. Our contractors gave us little notice as all hotels have to comply with new ADA standards and install a chair lift for each body of water in their facility. The great news is the project is complete and we are in complete compliance with the new mandate. Upon your next visit, the hot tub and indoor pool will be ready for you to enjoy.
It was great except we booked there for indoor pool, and with no notice it was closed for rehab!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comments regarding your recent stay. I would like to apologize that our pool and hot tub had to be shut down temporarily. Our contractor gave us little notice of installation as all hotels need to comply with new ADA requirements of a pool lift. The great news is that the lift has been installed and the pool area is open for everyone's enjoyment.
"wonderful birthday party hotel"
We checked in at 3:30, we had 2 adjoining rooms. One room had a balcony, which was lovely. We had a party of 9 and no one was tripping over each other. We walked to dinner at Kelly's, had drinks at Dodies and dancing at Chaucers. No need to stress over parking, drinking and driving, or safety. We slept in our nice comfortable beds and clean spacious […] rooms. 詳情Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center I'm glad to hear that you were able to take advantage of our location and enjoy many of the things within walking distance. It is our pleasure to make sure that you had a great birthday party! We look forward to seeing you again for your next celebration.
"Excellent excellent excellent"
Awesome hotel... Up to date room.. Very comfortable and cozy bar area as well as numerous places to sit by fire and visit. Staff is excellent. Will without a doubt stay again. Highly recommend iPic theater also if you stay. It's right across the road and is the most awesome place you can watch a movie. Hotel is located in the center of some great shopping […] and dining choices. 詳情Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for staying with us while visiting the Allen area! There are a variety of great things around our hotel including IPic Theaters, Splitsville Bowling and Top Golf. All are within a very short distance from the hotel. Let us know if you need additional suggestions when visiting the area again as more and more attractions continue to develop around us.
Hotel is extremely loud, rooms are loud, and A/C vibrated ALL night. Would not stay there again. Ever.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center I am sorry to hear of your frustration with the AC unit and the noise. Our engineering staff has been made aware of your comments to ensure that others do not experience the same situation.
"Expedia saved me money!!!"
Carpet in room needed to be changed. Other than that, everything great.Expedia 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center We are always trying to improve ourselves and enhance our guest's experience. We are regularly cleaning our carpets as having a clean environment is very important. Thank you for commenting on your recent stay.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Very comfortable!"
The hotel smelled so good when I walked in! My room and bed were very comfortable. The balcony made for a nice and relaxing view. The only thing is that I checked in in a Friday night when there was a lot of bar/restaurant/Allen event center traffic so parking around the hotel was scarce but there were spots in the parking garage. Overall, an extremely […] nice hotel that I will stay at again. If they offered free breakfast that would be great! 詳情Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for writing a review on our hotel and for having such a pleasant stay. I am glad to hear that you were comfortable while visiting. With our location, we do have lots of activity around our hotel. Parking is available around our hotel and in a three story parking garage in front of the building. Parking is free for all guests, patrons of the retail outlets and Allen Event Center. We look forward to accommodating you in the future!
"Located within shopping and restaurant options"
Needed a place to stay in Allen, TX and couldn't think of any better hotel from a location perspective. There are many restaurant options to choose from within walking distance. It snowed while staying at the hotel and the multi-level parking that was across the street from hotel came in handy. The only inconvenience was that the room did not have a […] microwave. 詳情Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Having a 3 story covered parking garage definitely comes in handy during the times it does snow as well as in the hot summer months! Being surrounded by almost 50 restaurants, many of them within walking distance, parking your car and not having to use it for the remainder of your stay is very beneficial. We are working to add microwaves to all guest rooms. They are currently in all suites and rooms with 2 queen beds. We look forward to accommodating you again and having the microwave that you request at that time.
"Convenient"
Everything nice- Personnel are very helpful. However, the mattresses are very hard and uncomfortable!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for letting us know about the mattress. We are in the proces of upgrading our bedding. We have added 3 inch foam mattresss toppers to all of our beds in order to help improve the comfort. We will look forward to your return when you will have a less firm bed.
Great stay, the only complaint is the mattress was very firmHotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comment regarding the mattress being firm. We are in the process of upgrading our bedding. We are adding a 3 inch pillow topper to the mattress to help. We look forward to your return and helping you be more comfortable.
"Great stay"
Great rooms and staff were very friendly and knowledgable I loved the foyer it was beautifulHotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comments. We look forwad to seeing you again in the future.
"needed sheets"
I spilt a soda on the bed. I called down to request new sheets. They brought homework sheets gave them to me and didn't take the old ones. I then had to make the bed myself.Hotels.com 旅客真實的評價
"i know where i'm staying from now on!"
best place i've stayed in a long time!, i always wake up much earlier that the rest of my family, at other hotels i'm stuck lying awake in bed as not to disturb my family-that's very frustrating, not here-i woke up and went to the "theater" to watch tv until the "indoor pool and hot tub" opened, after swimming and soaking in the hot tub i enjoyed a […] very good breakfast in the dining room, "stay for breakfast" is a very good value!, complimentary coffee is good, not to mention-the hotel is beautiful, the room is comfortable, clean and modern, shiner bock on tap!, there is excellent dining and shopping very nearby, my only complaint-pillows were too thick and firm 詳情Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center I am so glad that you had a great time while relaxing and using the amenities the hotel has to offer. Our refreshing concept enables guests to work, relax and enjoy time in a variety of different areas. Our stay for breakfast is a great alternative to have breakfast included with your rate. This package is available for just one person or the entire family. I'm glad to hear that you were able to enjoy it!
"exactly what we wanted!!"
We had a celebration planned. We wanted a hotel that was close to the places we wanted to go. We were able to walk to the bars that we wanted to go to, and not worry about drinking and driving. This location was perfect. The hotel itself was above and beyond what we were expecting.Hotels.com 旅客真實的評價
"Stay away."
We checked in over the Christmas holidays. The hotel staff seemed to be more on vacation than present, only one person ever at the front desk, housekeeping was so poor that the hotel rebated the cost of one of the rooms for the entire stay. The heating system is really just air conditioning - the in room units only blow cold air and needed to be turned […] off so they did not blow cold air - despite the fact that it was below freezing outside. 詳情Expedia 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center I appreciate you making us aware so we can continue to better ourself. Our Executive Team has been made aware of your comments so your future return will be a better experience.
Great value! The staff was very attentive to my needs...very relaxing & always clean! Best place I've stayed in a while!Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for taking the time to write a review on our hotel. We appreciate the opportunity to accommodate you on your visit to the Allen area!
"location close to activities"
I did like the hotel. Was very clean. The only item was the way the heater in the room worked. It was at times hard to figure out. Could not regulate it the way I wanted it to be.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comments. I am sorry to hear about your experience with the heater within the guest room. Our guest's comfort is a high priority while visiting the hotel. Our Engineer is on staff throughout the day and evening in order to make sure that items are working properly within the room and assist in making sure that the temperature is regulated to your liking. Please feel free to reach out so we can make sure that you don't experience the same situation in the future.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
We really enjoyed our stay and taking in the shopping areas and restaurants. Allen has grown and will return. One issue concerned us.... A gentleman assisting the bartender getting ready for the evening, was reaching into the popcorn machine with his bare hands several times to eat several handfuls.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center I appreciate you bringing this to our attention. I have already had conversations with all associates regarding the safe handling of food. It's because of guests like yourself that bring this to our attention, we can make sure it doesn't happen again for our future guests.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Great Hotel and Staff"
The room was clean, new and well kept. The staff were very helpful. Even the price was pretty good for the hotel. It is also close to several stores to walk to eat dinner or go shopping. So, the location is good (if you need to stay in the area anyway). My only complaint is that there was no free breakfast. Just a Starbucks in the hotel with high prices. […] So, I just walked to one of the nearby stores for breakfast in the morning. 詳情Hotels.com 旅客真實的評價
"Everything Central"
Hotel is in a great location -- GREAT -- shopping, food, bars, entertainment within walking distance from the front door. Parking situation leaves something to be desired but overall a great place to stay.Expedia 旅客真實的評價
"Relaxing site"
A great fine. Will stay againHotels.com 旅客真實的評價
"wonderful"
the service, the amenities, & the breakfast was VERY wonderful. our family of 4 was treated w respect & warmth. i so appreciated their being good to us. we will b back.Hotels.com 旅客真實的評價
回應者:Courtyard Dallas Allen at the John Q. Hammons Center Thank you for the warm review. The staff and I appreciate the opportuntiy to take care of you while visiting the Allen area.
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