如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件,以及提供信用卡或繳交按金,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
**部份客房/套房不提供無障礙設施。部份無障礙設施需收取附加費用。
Bourbons BBQ and Steak - 這扒房為你提供美國菜,並只供應晚餐。住客可於酒吧享用飲品。餐廳逢星期日及星期一暫停營業。
Bellas Bakery and Cafe - 這咖啡室為你提供美國菜,並供應早餐、午餐、晚餐及輕便餐。部分餐點不一定每日提供。
Heritage Buffet - 這自助式餐廳為你提供國際菜式,並供應早餐、午餐及晚餐。部分餐點不一定每日提供。
酒店提供客房服務 (限時)。
酒店設有室內游泳池及水療浴池。其他娛樂消閒設施包括健身設備。
住客可於酒店內或酒店附近進行下列娛樂消閒活動,但可能需要另付費用。
下列費用及按金,酒店將於住客享用服務、登記入住或退房時收取。
酒店可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。
如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件,以及提供信用卡或繳交按金,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Hotel was very quiet durring sleeping hours which is a plus for us as we are light sleepers. Bed was comfortable and very clean room. Casino was fun and has a good variety of machines. Restaurants are awesome and have variety as well. Location off of highway was easy to get too and hotel staff was very helpful.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Solid"
Did the job for what we needed: clean hotel near OmahaHotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
The only thing I did not like was that there was smoking in the Casnio.Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thank you for visiting. We are currently looking at additional enhancements to our air quality system that will reduce the presence of smoke for our guests. Thanks for your feedback and for being our guest.
"friendlies staff"
Great place to stay. Staff extremely friendly and helpful. My mother walks with cane and staff very good about wheel chair assistance to/from casio. Food was excellent.Hotels.com 旅客真實的評價
"Great Buffet and close to the highway"
I enjoyed my stay, quick access was needed for my work and this hotel made it all possible. The Buffet was Great ! and at a great price.Hotels.com 旅客真實的評價
"Reeked of smoke"
You have to walk through the smoke filled lobby to get to the hotel elevators. The stink of cigarettes wafted into the rooms and the blankets smelled that way, too.Hotels.com 旅客真實的評價
"close to Omaha"
okHotels.com 旅客真實的評價
"All around good experience except for housekeeping"
We enjoyed most everything about the hotel but were very unsatisfied with the housekeeping. We were there three days and all they did on a daily basis was make the beds - nothing was restocked. I literally had to call the front desk and ask for toilet paper. Also, we made coffee the first day and they left the leftover coffee and grounds in the pot […] and didn't restock the supplies for that either. 詳情Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs I'm so sorry to hear this. We really value your feedback and I will be sure to pass this along to our housekeeping team. Thank you for sharing your review and for staying with us.
"Easy access"
Close to the interstate and access to many shopping venues. Comfortable rooms with good food.Hotels.com 旅客真實的評價
"Not bad for Iowa"
Room wasn't bad. Relatively quiet until upstairs hot tub turned on at 1 am. Cigarette smoke from the casino might be an issue for some. Buffet was terrible.Hotels.com 旅客真實的評價
"I came for fun… The cigarette smoke drove me away!"
They have this big, beautiful facility that gets you excited when you walk in the door just to be there. But you can't get away from the cigarette smoke, no matter where you go. I had a towel stuffed under my door at night to try to keep the cigarette smoke out, but that didn't work. My initial reservation was for three nights and then I found that […] I needed to stay for another week and even though this hotels rates were lower than others in the area. I just couldn't bear to be immersed in the cigarette smoke any longer. Days later, my kids got in my car and asked if somebody had been smoking in the car, the cigarette smell had been transferred from my clothing to the car interior. I found it difficult to eat my meals at the on-site restaurants because of the cigarette smoke. Everywhere I went in the facility. There were people complaining about cigarette smoke and their burning eyes and throats. When I first arrived at the hotel, my immediate thoughts were that this would be a great place to bring my wife or my wife and kids for a long weekend, but that idea was quickly squashed when I realized that the cigarette smoke just doesn't go away and is everywhere and in everything and in your every breath and every bite of food. Some things are just "no-brainers" when it comes to customer satisfaction and comfort. Installing exhaust fans in the casino to suck out the smoke could not be that expensive. Find another place to stay, I did! 詳情Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs I'm so sorry to hear you were unsatisfied with your experience. We recently invested more than five million dollars in improvements to our air quality system. This project expanded our ability to bring in and condition fresh air for our casino floor. We have also partnered with an outside engineering firm to assist us in providing the best quality of air for our guests and our team members. We are continually monitoring the air quality, exploring new technology to assist us and we appreciate your feedback. We do hope you give us another try.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Hotel maintenance sucked our room was never properly cleaned, had to call front desk for clean towels, and new stock for coffee makerHotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs I'm so sorry you were not completely satisfied with your stay. We take guest service very seriously. I apologize if we fell short during your stay. We appreciate your feedback and do hope you give us another try.
"smoke fest"
It Took Along Time To Get Checked In Because They Did Not Have My Reservation And Apparently Had To Make One, But The Worst WAs The Smoke. VerY Very Smoke Filled. The Room Was Above Average And The Buffet Was Very good.Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs I apologize if you were not completely satisfied with your visit. I'll be sure to pass your feedback along. Thanks for sharing your review and for staying with us.
Enjoyed staying in this hotel and the gaming fun. The only issue I have is the smoking. The overbearing smell of cigarette smoke was horrible. The casino was so thick with smoke I could not even enter the facility. Either install ventilation fans or segregate the gaming rooms into two areas.Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thanks for sharing your review and I apologize for any inconvenience. We do continuously monitor the air quality on the casino floor and invest in an air quality system which improves our ability to bring in and condition fresh air for our casino floor. We appreciate your feedback and will continue to monitor the air quality for our guests. Thank you for visiting and we hope you come back and see us.
everything was wonderful but hot tub was out of order...Hotels.com 旅客真實的評價
"Not bad, but some minor things."
I only had two things I wasn't fond of at the Ameristar in Council Bluffs. The first being the shower head not having hardly any water pressure, and the second being the beds (hard to compete w/since I have a memory foam mattress). Overall pretty good for the hotel section. The casino was a bit out of date compared to others but it is an older property. […] More table games would of been appreciated as we had a long wait for those. 詳情Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thanks for sharing your feedback; we really value what our guests think and I'll be sure to pass it along. I'm glad you had a good overall stay and hope you come back to see us.
The walls in the shower were dirty, water spots. Other than that, very nice hotel. Had a good time gambling.Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thanks for visiting and for sharing your review. I'm glad you had a good time, but apologize about your shower. I will be sure to pass your feedback along to our team members. Thanks for being our guest and we hope you visit again.
Good food right at the hotel and great rooms.Hotels.com 旅客真實的評價
"Design Plastics"
The hotel was OK but not worth the price, the room had a smoke smell and it was a non smoking room.Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thank you for staying with us. I apologize if you were not completely satisfied with your stay. We encourage guests to let our front desk team members know if they are happy with their rooms and we will do what we can to ensure you have a comfortable stay. Thank you for your feedback and we do hope you give us another try.
"Good choice for Business travelers as well"
Great price and location is convenient to Omaha as well. The added advantage for a business traveler like me are free valet (great for winter), three decent restaurant choices for later evenings, and if you like to people watch or gamble, there is something for you to do besides hang out and watch tv in your room after work is done.Expedia 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thank you for sharing your review and for staying with us. I apologize for any wait at hotel check in; we do our best to accommodate all guests as quickly as we can and I’m sorry if you encountered a wait. We appreciate your feedback and hope you can visit again soon!
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"GREAT HOTEL; WONDERFUL CASINO; SUPER FOOD!"
We truly enjoyed our stay and were appreciative of the free upgrade to a hottub room. We will welcome the opportunity to stay there again.Hotels.com 旅客真實的評價
"so nice, stayed twice!"
what a bang for my buck! clean room, great staff, good food from the restaurants. Only issues for me, tub drained slow, smoke from the casino and location kinda remote.Hotels.com 旅客真實的評價
"gotta know this!"
very good stay, quite, convenient of in house restaurants a real plus. I'm a none smoker so the smoke from the casino was horrid. The room was clean but the tub drained very slowly when showering. Staff very helpful. Got an extra day on hotels.com even when the hotel didnt show availability.Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thanks for staying with us! I am sorry you weren’t happy with the air quality in the casino; we do continuously monitor this and we appreciate your feedback. I'm glad you had a good time and we hope you can visit again!
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"hotel great"
We loved the room, we were disappointed that the hot tub was closed.Expedia 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs Thank you for staying with us. We did close the hot tub temporarily for maintenance, however, it is open again. I’m sorry for any inconvenience this caused and hope to see you again.
"A great getaway weekend."
All staff were fabulous. Very helpful and kind. We recommend the Bourbon restaurant. Wonderful steaks.Expedia 旅客真實的評價
"Close to Downtown Omaha and Airport"
Nice room. Would stay again.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Great for everyone."
Everything was fabulous...the only thing that I would have liked is a continental breakfast or a breakfast voucher with a discount.Expedia 旅客真實的評價
"close to highway"
very convenient and restfulHotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
The one thing that we want to mention is the bartender LATHAN at the hotel sprots bar was great - service was amazing.Hotels.com 旅客真實的評價
"Love stayins at Ameristars"
This is our second time at staying at an Ameristar Casino. This Ameristar though smaller was as every bit as nice. The front desk was very friendly and appreciated our patronage. We even were allowed to check in early. the Steak house there was very good too.Hotels.com 旅客真實的評價
"fun"
ok, we had a good time, good casino personel.take it or leave it?Expedia 旅客真實的評價
"Ameristar - King Non-Smoking Room"
Council Bluffs is halfway from home to relatives, so we overnight there to take advantage of the casinos. This is the first time we have stayed at the Ameristar. The room was clean and fresh. The bed was nice and firm without body pockets. Staff was friendly. Room was pretty well sound insulated. Our view was of the roof and air conditioning systems...but […] that wasn't a biggie to us. Patrons of the food court should be clearly warned that nothing can be brought onto the riverboat. We wasted two grande lattes because of the law prohibiting transporting food/drink items. I'd stay there again...it became a romantic evening! There was enough slot hits to play for a while (5 hrs on $200), but don't kid yourself into thinking you'll walk away with anything. We spent what we brought to spend and we had a very good time. 詳情Hotels.com 旅客真實的評價
"Great hotel with plenty to do"
I highly recommend this hotel. It was clean, well priced and there was plenty to do between the casino, places to eat and the pool. I would definitely stay there again.Hotels.com 旅客真實的評價
"ok hotel, sorry casino"
I was very disapointed in the casino. I lost and it seemed that no one was winning. The hotel staff weren't very accomodating or friendly. When we pulled up to valet the car no one came out. We sat a whie before finally parking the car ourselves. The room was adequate.Hotels.com 旅客真實的評價
回應者:Ameristar Casino Hotel Council Bluffs I'm sorry if you were disappointed in your experience with us. We want all of our guests to experience the quality guest services that we are known for. I appreciate you taking the time to post your feedback and I will be sure to pass it along.
"Clean, comfortable accommdations."
The staff was professional and courtious and made us feel right at home. The hotel is clean and comfortable, and the casino was really neat.Expedia 旅客真實的評價
"Pretty nice stay"
The rooms were clean. The employees seemed genuinely happy. The only concern we had was the smoke coming out of the casino area. We noticed it as soon as we stepped out of the elevator. Other than that, nice stay.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Great family stay"
Every request was met in the appropriate amount of time. The restaurants were top notch, the room was kept very clean, service was polite and immediate and it was an overall very pleasant stay.Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
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