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華雷斯愛居酒店 附設<室內泳池及健身設備。公用地方提供免費有線及無線上網服務。酒店設有商務設施，包括24 小時商務中心、秘書服務及影音設備。此商務酒店設有餐廳及酒吧/酒廊。其他酒店設施有操多國語言的服務人員、禮品店/書報攤及洗衣設備。酒店提供免費泊車。
華雷斯愛居酒店 提供 146 間冷氣客房，設有免費報紙和風筒。住客可使用房內的免費無線及有線寬頻上網服務。電視可收看收費衛星電視頻道及收費電影。所有客房均備有書桌及 直撥電話連留言信箱，住客可打免費本地電話 (可能設有使用限制)。此外，酒店提供客房清潔服務 (每日)，並會按住客要求提供電話叫醒服務。
Have stayed at this hotel many times. Excellent hotel for the money. Highly recommend when in Ciudad Juarez.Hotels.com 旅客真實的評價
Nice placeHotels.com 旅客真實的評價
Overall the hotel was great the price is good the neighborhood was hard to walk to different areasHotels.com 旅客真實的評價
"Excellent customer service"
Excellent customer service, the hotel is located in an excellent area near to all services, an the indoor pool is a plus :)Expedia 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) Good day, thank you for your time and comments, we're gonna work to give to you the best service,
"I stay hotel"
I have stayed at this hotel many times. It used to be a Holiday Inn Express before. This was my first stay in the summer. When you walked into the building it was hot and stuffy. When I got to my room it was even worse. Temperature outside was 105 degrees and it was hotter inside the building. The front office and maintenance staff were very helpful […] but could not fix the problem. I went out for the night and when I got back it was slightly cooler, but so was the temperature outside. I will never stay again in the summer. I was very uncomfortable and I could not sleep. They need a cooling system. 閱讀更多Expedia 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) First of all, we want to apologize about all the complaints you had during your stay. We already Fix the problem about AC. We hope you can come again and visit us so you can enjoy our services. Mr. George, thank you for your comments, we appreciate your time and we hope to see you again.
Nice hotel, very good for the price we paid.Hotels.com 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) Thank you for your comments, we appreciate very much your time and preference.
"I'm not coming back"
They arose are not clean enough they have broken lock the refrigerator that bring to my room is dirty and smelly and they put online they will take it to the airport that is not true they said they full see too many people going today airport so that that's what's for in the next day the tell me what The car was broken so we don't have a transportation […] so the Tell me taxis ihere waiting for you So I think that I will not come back 閱讀更多Expedia 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) First of all, we apologize for the complaints. We fixed already the A/C, and the cleanup details. Thank you for your time and comments. Have a good day.
Needs more maintenanceHotels.com 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) Thank you for your time and comment. we are working on the maintenance so we can give to you a better service.
"great, comfortable stay"
Very clean and comfortable rooms. Stay was Pleasant.Hotels.com 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) Thank you for your time and comment. We appreciate your preference.
"Nice hotel for the money"
Nice hotel overall. Very noisy at night. Had to call front desk several times as other guests on floor appeared to be having a party.Hotels.com 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) We are working to have a better control at nigths, thank you for your comments and your time.
"clean, secure, pleasant staff"
The iSaty was great. Aside from the rooms that overlook the inner courtyard of the cafeteria and main lobby area, they were quiet, the staff very helpful and the hotel itself secure. They neighbourhood itself is fairly safe by Juarez standards albeit ugly (big box stores, malls and six lane highways) but in Mexico one sometimes has to trade safety for […] aesthetics. Rooms could also use coffee maker but aside from that it was an uneventful stay—something to strive for in the border areas of Mexico! 閱讀更多Hotels.com 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) Thak you very much for your comments and your time. We appreciate your preference a lot.
"Enjoyed the stay."
Overall nice hotel. A bit noisy at night, otherwise good.Hotels.com 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) We are working to have a better control at nights, thank you for your comments and your time. And thank you also for your preference.
"Nice for last minute booking"
It was a nice price for a last minute booking. However the hotel is a little old, but very cleanHotels.com 旅客真實的評價
Very enjoyable stay and the breakfast buffet was great!Expedia 旅客真實的評價
回應者：華雷斯愛居飯店 (iStay Hotel Ciudad Juarez) Thank you for your comments. We appreciate your preference and your time.
"It was okay"
The corridors were extremely hot, my ac in the room did not work properly. I had to tap it a few times till it finally started working, but then it started leaking water on the carpet.Hotels.com 旅客真實的評價
"Not Happy with this visit"
In the past this hotel used to have basic gym equipment (weights and thread mill) and now there is nothing! This equipment was substituted by some Pilates balls! It was very disappointing, I was expecting to spend sometime at the gym in this visit. At the swimming pool water is not crystal clear due to some people gets into the pool with clothes ON! Front […] desk staff lacks of experience and empathy with the customer. Some of them they really do not care about customer requests 閱讀更多Expedia 旅客真實的評價
Excellent hotel. Clean and comfortable.Hotels.com 旅客真實的評價
"Will stay again"
This hotel used to be the Holiday Inn. Therefore, if taking a taxi or public transit ..many of the drivers do not know the new name of this hotel. The hotel was clean and neat. There is a small pool but I never used it because it was small. There is a gym however I did not see any cardio machine(s). Only a ball and some weights. Please understand, this […] hotel is NOT a walking distance to any of the border crossings( like how they are advertising it as). You have to take a taxi which can range from 80-120 MXN one way. It was 110F when I was staying there, and the A/C was providing me very cold air. The bathrooms were very clean and modern . The TV in my room was old, but it did not bother me. There is free and fast wifi or business center in the hotel. Overall, the value and location of this hotel was great. It is located next to ATM's , Fast Food, and the Rio Grande Mall. The staff is mostly young, but they are very sweet and kind, and are always willing to help you out even if they have their hands full. 閱讀更多Expedia 旅客真實的評價
"close to everything"
It was very niceHotels.com 旅客真實的評價
Excellent hotel, well maintained and perfectly clean. The swimming pool is amazing, and there is a Sanborns store right next door that connects directly to the hotel. The room was clean, the shower worked great, the elevators quick, and the air conditioning nice and cold. The TVs aren't LCD/Flat Panels, but they still get a good mix of English and Spanish […] channels. The restaurant inside the hotel is okay, I was hoping for something a little better, but nothing to complain about. The staff are very friendly and helpful. I have no idea how they are able to charge so little for such a nice hotel. It's a great place, and I recommend it to everyone. The *only* problem is that the map on this page is incorrect. You've got to be really careful in this town, so Expedia you really need to update this. 閱讀更多Expedia 旅客真實的評價
very nice, everything available in hotel, bar, restaurant, pool, and gym.Hotels.com 旅客真實的評價
"simply the best"
"It is a very good and nice hotel."
It was so confortable, so relax. The hotel is very nice, so cool....................Expedia 旅客真實的評價
"Service could be better"
I go there often and every time I do I find huge roaches in the room. I always ask for additional towels and they always get very upset because I do so. I also ask for additional plastic cups and I also receive attitude on that request. I will say I feel safe in this hotel. Most of the staff is very friendly.Expedia 旅客真實的評價
"Excellent Hotel for the Price!"
Hotel is excellent for the price. Will defenitly stay here again.Hotels.com 旅客真實的評價
"comfy yet outdated hotel"
All the staff were very friendly and attentive but I read some reviews about this place and most state that they had huge roaches in the room and to my dissapointment I did also. the positive was that it was dead already but still having that size roach in the room was a little unsettlingExpedia 旅客真實的評價
My room was super clean, I loved it, I will stay again in this hotel. The location of this hotel is central so everything is close to youHotels.com 旅客真實的評價
as rated above I found the the room and the hotel very clean and the price was out standing and I already recommended the hotel to family and fiends.Expedia 旅客真實的評價
Hotel is in good shape with an indoor swimming pool, good size and clean room, good breakfast. Connected to a gift store with restaurant. Very good for a short or long stay.Expedia 旅客真實的評價
"holiday inn stay"
i enjoyed the stay, all the employees were very profesinal and very nice, the room was vary nice and comfterbaleHotels.com 旅客真實的評價
Problems to get quality Internet acces, no HD television!!! furniture quiet old.Expedia 旅客真實的評價
"Everything very Nice Except the TV !!!"
I like very much this Hotel, The pool, the room, the management, BUT : PLEASE CHANGE THE TVs !!! Those are Really OLD !!Expedia 旅客真實的評價
"very pleasant stay"
clean,confortable and nyce employeesExpedia 旅客真實的評價
Staff very helpful. we requested a room near the pool, and the pool was right outside our room. the atrium ceiling is made of glass, great sunshine without the windExpedia 旅客真實的評價
The staff was very helpful. Great room near the pool.Expedia 旅客真實的評價
"definitely would choose to stay again!"
The breakfast is great! :) very convenient when you dont have alot of extra $$$ to spend!Expedia 旅客真實的評價
Nice clean hotel. Bed was quite uncomfortable. Suggest investing in new mattresses!Hotels.com 旅客真實的評價
"Fines de Semana."
De Chihuahua capital, muy seguido voy a Ciudad Juarez y me hospedo regularmente en este hotel, los precios son accesibles, las habitaciones son buenas un poco superior al estandar, las condiciones generales del hotel y la habitacion son buenas.Expedia 旅客真實的評價
Bien ubicado, buen precio, buena atención, el bufete que ofrece el restaurante es malo, pero hay muchas opciones cerca del lugar. Lo recomiendo ampliamenteHotels.com 旅客真實的評價
"Terrible acceso a internet"
Me hubiera gustado haber podido accesar sin problemas e ininterrumpidamente la internet desde mi habitacionHotels.com 旅客真實的評價
Mi estancia hubiera sido perfecta....si me hubieran limpiado la habitacion todos los dias.Hotels.com 旅客真實的評價
se tardan en atender requeriientos solicitados de la habitacion y mi salida estuvo demasiado tardadaExpedia 旅客真實的評價
"apropiado para todo publico en general, de lo mejo"
muy buen hotel 100% recomendable, apto para todo tipo de personas desde adultos hasta niños, un espacia para realmente disfrutar la estancia en el, muchas felicidades.Expedia 旅客真實的評價
"Internet pesimo y mejorar baños"
La verdad decidí quedarme el fin de semana en este hotel porque decian que la alberca estaba muy bien, pero olía feo el agua. El internet es super lento, es mas no se puede ni ver un video completo. Deberian mejorar la apariencia de los baños se ven sucios aunque no lo estan, la puerta parecia de los 80´s toda maltratada, la alfombra le falta mantenimiento. […] Supuestamente la reservacion decia habitacion de lujo en hoteles.com, pero no se ni de donde pues me dijeron que era cama king y resultó queen. no creo regresar a este hotel. 閱讀更多Hotels.com 旅客真實的評價
"Hotel económico y limpio"
Aunque sus instalaciones muestran el paso del tiempo (instalaciones, toallas), el detalle de la alberca techada, las habitaciones (tamaño), el acceso directo al Sanborns, su localización y el precio, lo siguen haciendo atractivo. No hay cafeteras en las habitaciones.Expedia 旅客真實的評價
Nuestra estancia fue muy comoda, esta es la segunda ocasion que nos hospedamos en este Hotel esta segunda vez bajo una nueva administracion. Ideal para los pequenos que desean usar la picina.Expedia 旅客真實的評價
Muy buen precio para el servicio que ofrece el Hotel, me pareció excelente. Unico comentario sería que se permitiera ingresar al área de alberca (mesas/sobrillas y camastros) bebidas y comidas, teniendo cuidado de que no sean enfases de vidrio y mantener el orden ..... lo que uno quiere es disfrutar de la alberca y esto ayudaría mucho .... estar allí […] sin nada, ni unos cacahuates es "lastimoso" .... creo que todo con medida se puede. Se puede prohibir por ejemplo que se tenga su lata de cerveza a la orilla de la alberca y estar tomando .... si quiere uno hacer tendría que ser en la mesa o área de camastros ...... con eso seria un 10 para el Hotel. HLV 閱讀更多Hotels.com 旅客真實的評價
El hotel tiene una muy buena atmosfera. Lamentablemente la comunicacion entre Hotels.com y el hotel con respecto a lo que se ofrece de desayuno buffet incluido no esta clara. De entrada me dijeron que no tenia incluido el desayuno porque mi tarifa no lo incluia y que me comunicara con hotels.com para aclarar eso. Yo les dije que ese era trabajo del […] personal del hotel y que cualquier malentendido debiera ser solucionado entre el personal y no por el cliente. Acto seguido el personal del hotel constato mi informacion tratando de hacer una reservacion por hotels.com y procedieron a validar mi cupon de buffet desayuno. Fuera de eso, el personal del hotel fue muy amable, eficiente y efectivo. 閱讀更多Hotels.com 旅客真實的評價
"ES UN EXCELENTE HOTEL ME GUSTA POR SU ALBERCA TECH"
ES UN HOTEL PARA DISFRUTAR CON LA FAMILIA, SU UBICACION ESTA EXCELENTE PORQUE SE PUEDE UO DESPLAZAR FACILMENTE A CUALQUIER PARTE DE LA CIUDAD Y A LA VECINA CIUDAD DEL PASO, TX.Hotels.com 旅客真實的評價
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