上海宏安瑞士大酒店 (Swissotel Grand Shanghai) - 上海

Very nice hotel, good service and high quality room servics rendered. Highly recommended.

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the hotel location is very convenience, close to subway station. The staff is very helpful and polite.

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環境乾淨, 人員訓練嘉, 附近機能也非常方便

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五星級酒店的大廳連迎賓沙發都沒有，客房在清晨出現尿騷味，可能是從空調傳出來的，空間老陳未跟上時代，只有浴室還可以。

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房間內的小冰箱內部很臭，飯店回應因為很少打開。 但是這是飯店清潔維護的必要工作吧，不應該如此回應。

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staff was very helpful especially the concierge and the doorman

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This is a very good hotel, we really enjoyed our stay. Situated just in front of a metro station, so very convenient. A main shopping street also in front, which is a nice walk to People Square. Restaurants inside the hotel are really really good, lots of options for dinner or breakfast. Breakfast was overpriced but really good. Anyway there's a Burger […] King and Coffee Bean just in front if you want something cheaper. Rooms are also great, lobby is awesome, staff friendly and able to speak fluent English, which is something quite of strange in China. Overall, you won't be disappointed staying in this hotel, by no means. 詳情

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Love the service, food, employees, it is a pecfect place to stay, close to the metro and everywhere.

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very satisfied about everything, even the price was o.k. (dinner/breakfast is somehow expensive)

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I travel internationally for business at least once a month. China is often my destination. I have stayed in numerous hotels in both Puxi (Bund-side) and Pudong (Pearl Tower-side), and the Swissotel takes the prize. Spend a few extra dollars and stay on the Executive floor. Everything about this hotel is peaceful and relaxing. The food is outstanding. […] Don't waste your time and other hotels. I will return here everytime! 詳情

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Great staff. Great location. Great room. Some cab drivers don't know the hotel, so make sure to bring a map or hotel's phone number with you. Tons of restaurants around the hotel, great foodcourt and an amazing supermarket at the basement floor of the near by mall. Around the corner from Shanghai Airport Downtown Shuttle Station. VERY convenient. VERY […] happy with my stay. 詳情

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We arrived by metro and found the hotel without difficulty. All service was impeccable for our two nights and it was an excellent base to explore the city

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It is the best choice in Shanghai, very close to MTR Jing An temple and to my favorite place, the pub windows.

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Nice new and clean hotel with amazing amenities and staff. The pool and spa area was impressive. Very well appointed rooms with all the trimmings with modern yet timeless decor. Gret location near the French Concession and on the subway line for extremely easy transit to/from SHA airport -- 1 line, 20 minutes, door to door!! I would highly recommend […] staying here, and if/when I go back to Shanghai I will stay at the Swissotel Grand. 詳情

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Location of the hotel was good, walking distance to the Jingan metro station which was 2 or 3 stops away from the famous attractions in Shanghai. Complimentary wireless internet was a bonus. Hotel building and rooms were comfortable and clean.

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The subway station is less than 100m away. There is a major Department store at the back and numerous restaurants along the street and nearby offering all types of cuisines.

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Large comfortable room, excellent pool and fitness area, close to subway.

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The room classes that hotel.com put on their website is not accurate. We booked an advantage room thinking there was a living room and sleeping room. That was not the case.

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Excellent hotel with all the amenities. Superb pool, sauna, steam room area. Breakfast buffet excellent, dinner buffet not so much. Location is good -I suggest taking a motorcycle taxi to the French concession- a memorable experience.

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Everything was good excluding therewas no free WiFI in the rooms and in the lobby

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Great hotel in a nice part of town (French Concession). This is a modern western high rise hotel, so if you are a first time China visitor you may want to stay in something more authentic - however for business travellers and those who have experienced "traditional" chinese lodgings this is the way to go for maximum comfort. Friendly outgoing staff […] as well who will guide you or make sure your taxi knows where you need to go! 詳情

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If you need Internet service without constant interruption , this is not the hotel for you. Other than that, hotel was great. Loved the spa especially.

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I ended up upgrading my room, and it was perfect! Great staff, with great comfortable room. Used the spa, fitness and pool, and it was all great. The evening drinks and breakfast was great!

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This is an excellent hotel and I have stayed in it many times on business in Shanghai. My only complaint is the lounge. We often hold business meetings in the lounge and have lunch or snacks whiel we work. The food is terrible and the service haphazard (sometimes good sometimes not). Sometimes also noisy and there does not appear to be an alternative […] space. By contrast, the Moon Steakhouse has fabulous food and service. 詳情

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Hotel very comfortable almost a delight. The experience was very good indeed, made particularly good by the really excellent staff who spoke very good English and whose attitude was exceptionally helpful. We had asked for an extra bed for our 16 y/o daughter. This was already in place on arrival. On check-in we were offered an upgrade to the executive […] floor. An extra 400 yuan per night gave us internet, free hot breakfast upstairs in the executive lounge. But also free access to food and drinks until 11pm. This was a worthwhile upgrade and I would do that again. The bedroom was very good although a little cosy with the extra bed and third adult. Minor problems with aircon and plumbing were fixed immediately and within minutes. Local area is full of interest and convenient whether on foot or by taxi. 詳情

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Recomend the upgrade option to the Executive Club Lounge. Includes buffet breakfast, wifi, access to Club Lounge throughout the day etc... Buffet breakfast was good, buty i've had better. Good location - very close to metro stop. Information desk also helpful and friendly.

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Absolutely a pleasure to stay at this hotel. Very friendly staff and convient location to almost everything. Large room and very clean layout. The only thing which could have been better is the TV. It's on the small side.

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nice location, one of the best hotel that i've lived

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ignored request for king bed to check my email twice for 5 minutes.. it cost $10 dollars no wifi bed mattress was hard overpriced

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In all criteria the hotel was excellent. However in room 2720 the air conditioning system was deficient--would not go below 20 or 20.5. We wanted 17. They could nor correct it. Other than that---the hotel was great. M

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The Swissotel is a good hotel with an excellent location in the jing an area. However the rooms are small and the wireless Internet service is very very slow and unreliable.

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The registration area is a bit small. I had a standard room with a kind size bed. I found the room a bit small. It would have been perfect if it had just another 50 sq. ft. I checked in with my wife and they only gave me one key. When I asked for a second key, they then told me that they had run out for the day because it was an extremely busy day. […] Of the hundreds of travels I had done, I have never heard that before. Besides that, overall, the staff was extremely eager to help. Location is great. There is a very nice high end department store right behind the hotel with a nice supermarket and fast food area in the basement. The buddhist temple Jing An Temple is 3 minutes away. It's a very nice temple. Shanghai #1 Restaurant, which has a marvelous menu, is a 5 minute walk. Very easy to get to almost everywhere in the city in a cab ride. Most cab drivers don't know where the hotel is, but can find the way once the temple and the department store is mentioned to them. 詳情

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It's a business hotel. Comfortable, clean room with amenities, nice lobby, fitness center.

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Fantastic Hotel is a great hotel in Shanghai and would stay there again. Well done.

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