澳門十六浦索菲特大酒店 (Sofitel Macau At Ponte 16) - 澳門

整體都好好,好舒服,服務員態度好好,我同老公都好滿意,相信將來都會再入住這酒店~

此旅客沒有留下意見。

此旅客沒有留下意見。

此旅客沒有留下意見。

The water overflow and leak severely from the toilet and bath tub of one of my rooms on the day of check in. The hotel quickly change another room for me. However, the new room has similar overflow problem of the toilet and OK after maintenance service. Before changing room, we have the pair rooms. However, we discovered that the edge and surface of […] the door in between two rooms are full of patches of dust. Horrible and dirty. The beddings are comfortable and easy to sleep. The room service is efficient. The staff for cleansing and the check in staff Peggy are very nice and polite. Very helpful. I think the maintenance service should be better in this hotel. This experience actually quite disappointed me but I still will choose this hotel as the bed is comfortable and the location is good. More promotion will be better. 詳情

此旅客沒有留下意見。

還很不錯的酒店

原先擔心在澳門會需要到處找可以無線上網的地方，沒想到飯店房間就有免費無線上網，真是個大驚喜！接著發現飯店就在澳門最熱鬧的新馬路附近，鄰近觀光客必到的議事亭前地。飯店人員接待熱誠，和其他澳門酒店人員有時略顯粗魯的態度相當不同。原先是因為提供三晚住宿優惠而第一次嘗試這家飯店，結果超乎想像，讓我對這家飯店品牌留下很好的印象。

十六浦有一個我們沒有在其他飯店遇過的服務，在我們下午check in之後離開房間出門，晚上再回來時床已被整理成準備睡覺的樣子：床上的抱枕被收到一旁的櫃子，枕頭平放，兩瓶礦泉水及附有蓋子的玻璃杯分別放在床兩邊的邊桌上，床的兩側也舖上踏墊及放上室內拖鞋，兩份早餐的menu也放在桌上。 這是很貼心的服務，令人十分開心。

此旅客沒有留下意見。

這個飯店是我第一次入住，飯店大堂裝修豪華，一樓仍然是賭場，唯一讓我感覺感受很差的就是大廳當中充滿了煙味，或許與賭場就在一樓有關，感覺一進到大廳就聞到煙味，這個感受實在不好。建議酒店可能應該就大廳的空氣部分做適當的處理。現在很多國家都有禁菸法令，唯獨澳門似乎沒有，但是我個人認為，大廳作為一個酒店的門面，固然裝修很漂亮，但一進去聞到的就是煙味，這個感受很差。酒店房間很乾淨漂亮，設施也算一應俱全。由酒店步行到噴水池，大約需要'15-20分鐘的時間，不算是很近，但酒店的服務整體來說算是很好，尤其對幫我們叫車以及行李員，他們的服務實在是很好，尤其讓我感動。酒店周邊有一個便利商店，餐廳的話白天好像都很少開門，因為那些餐廳大約是在晚上營業的，吃的部分必較不是這麼多。 This was my first stay […] at the hotel, luxurious hotel lobby, on the first floor is still the casino, the only bad experience I feel is the hall which is full of smoke, perhaps related to the casino on the first floor, feeling into the hall of a to smell smoke, the feeling is really bad. Proposed hotel may be on the air part of the hall, make the appropriate treatment. Many countries now have a smoking ban, with the exception of Macao does not seem, but I personally think that the hotel lobby as a facade, of course, very beautiful decoration, but the smell is a smell of smoke inside, this feeling poor. Nice hotel room very clean, facilities are also considered readily available. Walk from the hotel to the fountain, about '15-20 minutes is not very close, but the hotel is regarded as good service as a whole, especially to help us a cab, and porters, their service is really good In particular, touched me. Around the hotel has a convenience store, restaurant, then open the door during the day seem very little, because the restaurant is about operating in the evening, some must be better than not eating so much. 詳情

此旅客沒有留下意見。

The hotel room is great but not include the breakfast, also the taxi is really difficult to get in the hotel area; these are kinda of disappointed to our trip with my friends.

Very comfortable hotel with good service

One of the best hotels I have ever stayed in - can't recommend it highly enough. David

Good location!

Hotel is very conveniently located in an old area and feels like a world apart from the surroundings. The lobby feels very oriented to the Casio customers and for those who looks for for a relax / comfortable setting might find the lobby a bit too energetic and gold-dish. However, the room won't disappoint. It is tastefully decorated, well equiped and […] clean, with a great view of the river and the south Macau. I would highly recommend this hotel to those who are looking for a comfortable and well located hotel. 詳情

Nice hotel. A little off the beaten track. Rooms are very nice. Good hotel facilities. Friendly helpful staff. Like most casinos in Macau, this one is very smokey and is mostly baccarat with a few blackjack tables.

rooms are very clean and spacious. Hotel shuttle provides good service to pick up point to visit other casinos Easy walk to Centro section of city.

Great hotel! They think of everything you'll need here and the building is modern, comfortable and stylish. Excellent service. They will always try and accommodate any requests (later check-out, things for the room) and helped us arranging transport to where we wanted to go. Location was not amongst main strip but stay here anyway - you won't be di […] sappointed. 詳情

The hotel location is good, close to the famous tourist spot and the room is spacious. However, the first impression from the lobby is not so good due to its smell of cigarette. There is a taxi stand on the lobby level of the hotel and I waited more than an hour to get one in Sat afternoon. It is the longest waiting time I have ever had. The hotel staff […] tried to call more taxi but it proved to be unsuccessful. Choose one with a big casino is the only way you can get a taxi within reasonable time! 詳情

此旅客沒有留下意見。

此旅客沒有留下意見。

Beautiful room - large, very clean and comfy. Bath is beautiful, except shower temperature can mysteriously shift from hot to cold. Immediate neighbourhood is crummy, but it's a 8-minute walk to Senado Square. Free ferry shuttle, but no free airport shuttle. Free wifi. Overall - highly recommended.

Room is very clean & tidy. The bed is very comfortable to sleep.

此旅客沒有留下意見。

Did not visit the Hotel Casino. Perhaps Hotel should consider a smoke-free Casino like the one in Grand Lisboa.

Good place to stay. The only problem being that its slightly far from the strip (5min drive) and ~15-20 mins walk... Taxi's were not much of an issue to get, except probably a couple of times. But then again, Taxis are an issue in all of Macau, unless you wanna go to a massage parlor of their choice. Would have preferred to have stayed at the strip, […] but for anyone looking for a slightly more chilled out trip this one is quite good. There is a Circle K right next door, but 7-11 is quite far and Circle K has only beer, no other alcohol. Very good service... Quick response time, though sometimes communicating in English can get to you slightly. If you have any problem with Room Service, ask for RONALD (he's Indonesian and speak very good English). He was helpful and knew quite a few interesting places to head to at 3 at night... 詳情

The hotel is in a good location. Walking distance to through tourism place. Staff of the hotel are very friendly.

They need to improve air ventillation system as the smokes form games are unbearable. But upstairs in room is like heaven!

The hotel is overall great and the location is conveniently close to historic sites, reached easily just by walking as well as Macau centre big casino hotels. Casino at Ponte 16 is still small and for shopping you need to go into centre or the megacasino resorts in Taipa, since Ponte 16 resort has not been completed yet.

great hotel, accessible to the shopping centers, senado and st.paul ruins. good food and fantastic service

It's a very clean and good hotel. Very comfortable and the staff were very helpful. Is accessible to all part of Macau. The food in the hotel was very good and the price was very reasonable.

此旅客沒有留下意見。

此旅客沒有留下意見。

We stayed for two nights which was a fantastic change from Venetian hotel. The location was excellent, staff were very professional but most of all Sofitel was away from those big Casinos so if you are not a gambler , this is a perfect hotel. We really enjoyed our stay and very happy to recommend.

The hotel offered amazing service every stage of our stay from the minute of our arrival to the minute before our departure. We also enjoyed the room immensely and the facilities. We would recommend this to anyone in a heartbeat. It is also very close to the historical part of the town. The hotel is located in a low income area of the city.

此旅客沒有留下意見。

our experience at the Sofitel exceeded our expectations and was a most enjoyable experience - the additional upgrade that we took certainly was well worth it - a great overnight experience that we hope to do again

此旅客沒有留下意見。

nice service nice room nice food ................ strongly recommend

Its location is very close to most of the historic sights in Macau. Many of the new big hotelsand casinos are located on the other side of Macau, but onecan easily take the shuttle bus that goes to the ferry terminal and connect to practically everywhere in Macau. for free! Local buses also stop right in front of the hotel.. Hotel staff are very courteous […] and accomodating. The rooms are well furnished and beautiful, and not cramped. For those who prefer to relax, most of the rooms have a nice view that overlooks the river, and a big-sized swimming pool. 詳情

My room was perfectly prepared. I've managed hotels and was very impressed with the like-new condition. Everything was thoughtfully designed; much of it custom made to US standards (I travel a lot in China for business now). The public spaces were nice enough. This location is good for cultural attractions but away from the other casinos making the […] gaming room a place for locals. It was the least attractive space in the hotel and yet the best entertainment. I sat at the bar and watched the hushed action at the gaming tables nursing a vodka and soda. The staff here are well trained and speak EXCELLENT English. The service was much better than my last stay in Macau at Wynn. If the neighborhood works for you, it's a great choice. The type of room you'd get on "the strip" at 20-25% less. 詳情

此旅客沒有留下意見。

The Sofitel in Macau is located near the Historical Quarter. If you are more interested in the historical aspects of the area, then this is the hotel for you. We booked a superior room (the basic available) and it was fabulous - roomy, well appointed and with a brilliant bathroom including L'Occitane products. It does have some gaming rooms but nothing […] of the calibre of the other big Casinos which are located across the river. The only issue we had, which was not the hotel's fault, is that on arrival at the Macau (Taipa Temporary Ferry Terminal), Sofitel did not have a courtesy bus pick up. We asked a number of other hotel bus services for help to get to the hotel and they did not even recognise the name of the hotel. Perplexed, we got into a taxi and told the driver, who spoke English, that we wanted to go to the Sofitel. He also did not recognise the name but when I pointed to the advertising poster he had on display in the taxi, he told me it was the Sfittle (phonetic pronunciation). No wonder we had a problem. 詳情

此旅客沒有留下意見。

此旅客沒有留下意見。

This Hotel is what all hotels should be like, I do travel a lot all I can say; my stay at Sofitel was an experience a complete comfort cleanliness and friendly staff. The only drawback "SMOKING SMELL" in the lobby etc. otherwise A+ Hotel.

I came to Macau to see the city and try my skills in the casinos, but what made this stay unforgettable was the three days I had on the Sofitel Ponte 16. The hotel has absolute top service and a great pool area which is perfect for relaxing after a day of sightseeing or a long night in the casinos. If you only come to gamble, you might find hotels situated […] better, but if you also come to relax and explore the old city center, Sofitel should be your choice. I will come again. 詳情

此旅客沒有留下意見。